Texas Audit Tdcj Medical Care 2011
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An Audit Report on John Keel, CPA State Auditor Correctional Managed Health Care at The Texas Tech University Health Sciences Center February 10, 2011 Members of the Legislative Audit Committee: The Texas Tech University Health Sciences Center (TTUHSC) reported that it will experience a $6.0 million deficit in providing correctional managed health care services to offenders in fiscal years 2010 and 2011. In fiscal year 2009, TTUHSC experienced a $38,496 surplus after receiving $1.6 million in supplemental appropriations. In fiscal year 2010, TTUHSC management reported that offsite hospital, ambulance, and specialty care costs had a significant effect on TTUHSC’s reported deficit (see Table 1 in the attachment to this letter for additional details). The State Auditor’s Office’s audit of TTUHSC identified issues that were similar to the issues identified at the University of Texas Medical Branch at Galveston (see An Audit Report on Correctional Managed Health Care at the University of Texas Medical Branch at Galveston, State Auditor’s Office Report No. 11-017, February 2011). Those issues may have a direct effect on the deficit that TTUHSC reported and are summarized below. Background Information The Department of Criminal Justice contracts with the Correctional Managed Health Care Committee to provide offender health care. The Correctional Managed Health Care Committee serves as the oversight and coordination authority for the delivery of health care to offenders. Texas Government Code, Chapter 501, established the primary mission and related authority of the Correctional Managed Health Care Committee. The Correctional Managed Health Care Committee then contracts with the University of Texas Medical Branch at Galveston and the Texas Tech University Health Sciences Center to provide health care services to offenders. The State Auditor’s Office has issued a separate report on the University of Texas Medical Branch at Galveston (see An Audit Report on Correctional Managed Health Care at the University of Texas Medical Branch at Galveston, State Auditor’s Office Report No. 11-017, February 2011). Indirect Costs. In fiscal years 2009 and 2010, TTUHSC charged its contract with the Correctional Managed Health Care Committee for indirect costs totaling $11.8 million. TTUHSC calculates those Source: Correctional Managed Health Care indirect costs at an estimated 6 percent of total revenues. However, Committee. TTUHSC did not provide support showing that the administrative costs associated with providing offender health care were equivalent to 6 percent of total revenues. The manner in which TTUHSC calculates indirect costs could have a significant effect on whether TTUHSC experiences a surplus or a deficit. Salaries. According to information TTUHSC provided, while projecting a deficit of $2.0 million in fiscal year 2010, TTUHSC also awarded $1.1 million in salary increases in the form of merits, equity adjustments, and pay plan adjustments to its correctional managed health care staff. The annual salary increases per individual ranged from $374 to $11,630. Of the $1.1 million in salary increases, $112,503 (approximately 10 percent) was awarded to staff who provide administrative support under the managed health care contract. SAO Report No. 11-019 ~ r Robert E. Johnson Building 1501 North Congress Avenue Austin, Texas 78701 r P.O. Box 12067 Austin, Texas 78711 -20 67 Phone: (512) 936 -950 0 Fax: (512) 93 6-9400 Internet: www.sao.state.tx.u s Members of the Legislative Audit Committee February 10, 2011 Page 2 Allowable Costs. TTUHSC had support for almost all expenditures auditors tested related to the reported deficits. However, in fiscal year 2010, TTUHSC’s correctional managed health care unit (TTUHSC-CMC Division) spent at least $52,465 for employee benefits not authorized by the contract. (See Section 4 of the attachment to this letter for auditors’ methodology for auditing employee benefits.) Due to a lack of clear guidance in the contract between TTUHSC and the Correctional Managed Health Care Committee, auditors were unable to determine whether $159,082 in fiscal year 2010 expenditures were reasonable and necessary to providing offender health care. Reimbursement Amounts. The majority of TTUHSC’s expenditures related to offender health care are associated with TTUHSC’s contracts with medical facilities or medical professionals. The contracts specify agreed-upon reimbursement amounts for providing services. For example: TTUHSC has 213 offsite professional services contracts through which providers offer offender health care. TTUHSC reimburses approximately 67 percent of those 213 providers based on the Medicare fee schedule. TTUHSC reimburses most offsite hospitals or facilities with which it contracts to provide offender health care at rates based on the Medicare fee schedule. TTUHSC reimburses nine local community hospitals with which it contracts to provide onsite health care to offenders at capitated rates that range from $1.86 to $3.57 per patient per day. Organizational Structure. TTUHSC has established TTUHSC-CMC Division as a department within TTUHSC. That department operates under the direction of an executive director of administration and an executive medical director. The Correctional Managed Health Care Committee does not participate in the day-to-day operations of providing offender health care at TTUHSC. (See Section 2 of the attachment to this letter for an organizational chart.) In a 2007 report1, the State Auditor’s Office recommended that TTUHSC continue its efforts to replace its existing financial management system with a new system. TTUHSC implemented a new financial accounting system in September 2008. The information systems TTUHSC uses to report information and generate financial reports on correctional managed health care are generally secure and provide complete and accurate information. However, TTUHSC does not maintain documentation to support the test results for the procedures it performed on certain information systems prior to implementation and upgrade. 1 See An Audit Report on Correctional Managed Health Care Funding Requirements, State Auditor’s Office Report No. 07-017, March 2007. Members of the Legislative Audit Committee February 10, 2011 Page 3 Recommendations TTUHSC should: Maintain documentation to support indirect costs for offender health care and ensure that it charges only reasonable and authorized direct and indirect expenditures to its contract with the Correctional Managed Health Care Committee. Obtain approval from the Legislative Budget Board before charging any indirect costs to TTUHSCCMC Division and using funds appropriated for the purpose of providing offender health care to cover those costs. Seek prior approval from the Correctional Managed Health Care Committee and/or the Legislative Budget Board before TTUHSC-CMC Division awards salary increases to its employees using funds appropriated for offender health care. Ensure transparency in its process for determining reimbursement amounts for professional services, local community hospitals, and other contracted hospital services by annually providing proposed reimbursement amounts, the methodology applied, and related supporting documentation to: The executive director of the Correctional Managed Health Care Committee for review and written approval. The Health and Human Services Commission’s rate-setting division for its review and comment. The Legislative Budget Board for its review and written approval prior to expending any appropriated funds for the purpose of providing offender health care. Maintain documentation for the test results of procedures performed for certain information systems prior to implementation and upgrade. The Legislature may consider requiring TTUHSC to: Annually obtain a review of reimbursement amounts from the Health and Human Services Commission’s rate-setting division and from the Legislative Budget Board. Annually obtain written approval from the Legislative Budget Board before implementing TTUHSCCMC Division reimbursement amounts. Publish proposed TTUHSC-CMC Division reimbursement amounts, rates, and the associated methodology in the Texas Register. The Legislature also may wish to consider determining the extent to which or whether TTUHSC-CMC Division’s funds appropriated for offender health care should be used to pay indirect costs. Members of the Legislative Audit Committee February 10, 2011 Page 4 TTUHSC management did not agree with the recommendations in this report, and its detailed response is presented in Section 3 of the attachment to this letter. The information in TTUHSC’s management’s response did not cause the State Auditor’s Office to modify the issues or recommendations in this report. If you have any questions, please contact Nicole Guerrero, Audit Manager, or me at (512) 936-9500. Sincerely, John Keel, CPA State Auditor Attachment cc: Members of the Texas Tech University System Board of Regents Mr. Larry K. Anders, Chair Mr. Jerry E. Turner, Vice Chair Mr. L. Frederick Francis Mr. Jeff Harris Mr. John Huffaker Mr. Mickey L. Long Ms. Debbie Montford Ms. Nancy Neal Mr. John F. Scovell Mr. Daniel T. Serna Mr. Kent Hance, Chancellor, Texas Tech University System Dr. Tedd Mitchell, President, Texas Tech University Health Sciences Center Members of the Correctional Managed Health Care Committee Dr. James D. Griffin, Chair Mr. Elmo Cavin Mr. Bryan Collier Mr. William Elger Mr. Gerald Evenwel, Jr. Dr. Cynthia Jumper Dr. Lannette Linthicum Dr. Ben G. Raimer Dr. Desmar Walkes Mr. Allen Hightower, Executive Director, Correctional Managed Health Care Committee This document is not copyrighted. Readers may make additional copies of this report as needed. In addition, most State Auditor’s Office reports may be downloaded from our Web site: www.sao.state.tx.us. In compliance with the Americans with Disabilities Act, this document may also be requested in alternative formats. To do so, contact our report request line at (512) 936-9500 (Voice), (512) 936-9400 (FAX), 1-800-RELAY-TX (TDD), or visit the Robert E. Johnson Building, 1501 North Congress Avenue, Suite 4.224, Austin, Texas 78701. The State Auditor’s Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or in the provision of services, programs, or activities. To report waste, fraud, or abuse in state government call the SAO Hotline: 1-800-TX-AUDIT. Attachment Section 1 TTUHSC Correctional Managed Health Care Expenditures for Fiscal Years 2009 and 2010 Table 1 shows Texas Tech University Health Sciences Center’s (TTUHSC) correctional managed health care expenditures for fiscal years 2009 and 2010. Table 1 TTUHSC Correctional Managed Health Care Expenditures Fiscal Years 2009 and 2010 Fiscal Year 2009 Expenditure Category Expenditures Fiscal Year 2010 Percent of Total Expenditures Expenditures Percent of Total Expenditures Totals for Fiscal Years 2009 and 2010 Salaries $ 29,862,758 29.57% $ 32,662,091 29.76% $ 62,524,849 Benefits 7,210,003 7.14% 7,708,921 7.02% 14,918,924 Operating Expenditures (Maintenance and Operations) 3,438,278 3.40% 2,766,681 2.52% 6,204,959 Professional Services 6,707,716 6.64% 7,058,522 6.43% 13,766,238 23,660,936 23.43% 24,551,003 22.37% 48,211,939 Travel 179,349 0.18% 188,504 0.17% 367,853 Electronic Medicine (Telemedicine/EMR) 315,274 0.31% 371,697 0.34% 686,971 Capital Equipment Exceeding $5,000 411,675 0.41% 370,010 0.34% 781,685 0 0.00% 0 0.00% $0 Indirect Expenses 5,701,280 5.65% 6,133,412 5.59% 11,834,692 Pharmaceutical Purchases (Drug Costs) 6,859,760 6.79% 7,605,150 6.93% 14,464,910 962,023 0.95% 1,122,476 1.02% 2,084,499 15,421,674 15.27% 18,904,415 17.22% 34,326,089 250,000 0.25% 325,000 0.30% 575,000 $109,767,882 100.00% $210,748,608 Contracted Units/Services Depreciation University Professional Services Freeworld Provider Services Estimated Incurred But Not Reported (IBNR) Expenditures Totals $100,980,726 100.00% a Source: Information provided by TTUHSC. Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 1 Section 2 Organizational Chart for TTUHSC Correctional Managed Health Care Figure 1 shows the flow of funds from the Department of Criminal Justice to the Texas Tech University Health Sciences Center (TTUHSC) and identifies the TTUHSC departments that are involved in providing offender health care services. As of August 2010, the correctional managed health care program at TTUHSC had approximately 685 filled, full-time positions. Figure 1 Organizational Chart for TTUHSC Correctional Managed Health Care Fiscal Year 2010 Department of Criminal Justice $466.4 million Correctional Managed Health Care Committee Retains $0.7 million (See Note 1) Texas Tech University Health Sciences Center $99.6 million Texas Tech University Health Sciences Center Dean of the School of Medicine Texas Tech University Health Sciences Center Associate Dean Health Services Management CMHC Executive Medical Director CMHC Executive Director CMHC Medical (includes Dental, Regional Medical Directors and staff, Nursing Services, Utilization Management, and Credentials Coordinator) CMHC Administration (Includes Field Operations, CMHC Recruitment, CMHC Mental Health System, Regional Medical Facility, Information Systems, Finance and Administration, and Human Resources) (See Note 2) (See Note 2) Note 1: Of the $466.4 million it receives from the Department of Criminal Justice, the Correctional Managed Health Care Committee retains $0.7 million for its operations, passes $99.6 million through to TTUHSC, and passes $366.1 million to the University of Texas Medical Branch at Galveston. Note 2: TTUHSC estimated its fiscal year 2010 salary costs would be approximately $23 million for CMHC Medical and approximately $8 million for CMHC Administration. Source: Developed by auditors based on information provided by TTUHSC. Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 2 Section 3 Management’s Responses 1 XA fECIi NtVFRSITV HEALTH SCIENCES CENTER Office of the Pre..denr . Fehruary 7. 201 I : tall' uduor"s Officc I I 'Courtney \mhres- \Vade P,O. B l, Ul67 uSlin. 1 78711-2067 Dear Ms, mbres- Wade: rhank you for the opportunily 10 re\ic\\ and re p nd 10 the draft repor! for the 'laIC uditor's Omce (: 0) audit of orreclillnal Managed Ilealth arc til Ie, a. Iech LInivcrsil) 1Ic,Ilth ,dences enter (TIUII l, The respon es of our leadership ll:am arc II1cluded hclo\1 IndirecI ('osUi In the ) loher 200(} audit related I rrc lional managed health care, the. laIC udilor', fliel' Issued thIS stah:ment encompas ing Tr II '. mcth dol g' for charging indlrecI ellst,. "The inslillllioos' methodologies for calculating the indirect co 'IS aSSOCiated \1 uh prm idll1g health care to tate pri on inmate' arc reaonahle .. We bdic\ e thUI the 6°" indirect Cl :1 rale i. fair and reasonable. (The lillli (' federal government indirect cosl rate I. 41l.S" ) Included 111 the 6° 0 rate arc all the direci adminl.lrative ost of this contract. Hfecti\e wilh Ihe renewal oflhis conlraCI on • eplember 1. _0 II, IT II 'V\ ill charge Ihesl: dIrect udmilllslrati\ e CIlSt. to the contract. thereb) I wering the IIlt!lrecl COSI ratl: to t5° o. n llll: i 'urr>ntl) preparing Ih' IIldlrect co't 'Iud)' Ii r lis al year _010 in nrder 10 supporl our rail' n.:newal wilh the federal government. The results oflhis . Iud) will he :.l\ailahk tn documenllhe fact that an mdin,:cI CUI rale ofl.S% for this contra 't i \\cll-juslllied. \:'e reo re Ifully di agree with th' 'late uditor's recommendation lhat rr H.T gain appro\'al from the Legi IUli\c Budgct Board (T RRl tor the indin: t co I ralc. a no su h requirement currently cxi IS. Salancs Wc respcctfully disagrce \\ith the ,'lalC udilOr's ree 11lll1lCndattnn 10 :cd. pnur appro\,,1 from the Correcli nol onoged Ilcalth arc ommillee ( tv 11 I C) and or Ihe I.HB bdim.: u\\arding salar) incrca'e 10 our empll )ecs. (\ rre lional I\dUlgcd lIealth 'arc (C \111 ') al I Il II. C is a di\'ision of the hool of tvlcdicine. and all it employec' arc cmplo)cc )1' I I LJII' . rhe , hool of Medicine and 'Mlle arc go\'erned by all instilulil nal policie and guidelines of n Llil. ',and \\C 10110\\ Instillltion:ll policic for salar) increa'e' I'llI' lIJ' • 111 'empltlyees 36014th treel STOP 6258 I Lubbock. Texa. 79430·6258 I T 806.7432900 II' 806.743.2910 An I::.EO, Altlnn.IU\lt.· Acuon Immullon Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 3 Page Iwo lIowuble osts e r pe tfull) di agree \\ iUl the tate uditor' s implications that 159,082 in Iiscal ) car 20 I0 e penditures ma) ha e been unreasonable or unnece 'ar) We believe all fthe expen e are appropriate. allowable. and nece ar) 10 conduct day -to-day bU'ine 'rclated to pri 'on health can: operations. Th' questioned expenditure include 0 t of recruitll1g h alth care candidate and 0 t 0 cellular phone u ed dail. by ur empl yee in fulfilling the agreement vvith the H '. The'e co 't. art: rt:3' nabk and required to conduct busincs and compete in the recruitment of health care pr)\ idcrs out ide the correctional. y.-tern. dditionall). contract langua 'e in rticle III 'cction L pro ides guidelin" on "Restri 'tions f r:xpenditures" for ur correctional agrccment, and expenditures arc audited monthl b the 111 10 ensure compliance \\ith the e requirement, \. uch. we di agr.:e that con ract c1anlic!lti n I: needed TIle 52.46 in 'mplo ee b 'nelit the. tate \uditor a crt' arc n I auth riLed by the e I1traet repre 'CIllS rctirernelll fringe benefit expen'e ' that arc not omplctcl relmbur. ed b fringe rev nue credits, therefor re, ulting in a net expl:n, e un ler thl greem nl. I It .en r. I ppr priation t tate' that no IT II" higher cdueati n fund' 'hall be 'pent on the correcti nal agreement. as rclcreneed in enate Bill I, 1'1 Legi lature. Jeneral ppropriation ct. rticle III, page 192 #4 ppropriation of o. t for Ilealth ar' to Inmate', which ·tate '. "It i the intent of the Legislature that all st f r providing health care to inmate of the TD J in luding co t of operating J h pital fa ilitie in ah eton • unt) and Lubbol:k 'ount shalt be paid from appropriations made to the TD 'J," Durin I contract neg llati n. r the ne bienniwlL rUll" ill seek I, rifi ati n in ule 'Mlle' I II JJ J' agreement and recommend appropriate changes to the section addres 'ing fringes to clarify this i sue and to be con i tent with legislative intenl. Reimbur. ement mounts We re pectfult) disagree with the tate uditor' re ommendations lor TTUH toeek appro al from lIealth and lIuman 'r ice ommi ion and the Of) of th rates w' pay to 'ubsu h requirement urrentl e ists and implementing thi ntra t health car providers. re ommendati n w uld add to the admini 'trative co t thi' ntra I. I he J I' appro\e the e costs when the appro e lhe bienmal contract with I lUll: 'to deliver health care t the II1mat p pulati n. fhe current rate structure for offsite care (onsite 'pecialty ph) 'i ·ian. hospitali/tllion. and ambulan e rvi c ) ha. igniti, ntly dis oUllled ntra t nd payment mechanism in pia e. The 'Mil urrcntl} m nit r' thee type' or e penditurc m nthl}. dditi n It)', the ,., c. I hospital nsite contracts" refer to our contracts with local communit ho. pital' t operate 'ome of our onsile pri on medical clinic. TIle e co t con i t mainly of alar)' and fringe. and increase are gi en under the ame ir umstan e a raLe. for Trlll!.T cmplo ee.. Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 4 Pa 'c rhrcc Organwllion I tru tun: We re 'pectfull) di agree \\ ilh!he tate udllor' . recommendation to ma1l1La1l1 d cumentatlon f the test reult f pr cedure· perf, rmed pri r ( implementation and upgrade of information stems. , preadshcets that wcre u ·cd during the "mo 1,." c. erci 'C 'pri r t implemcntati n and prior t th upgrad were pr( \ Ided to the (during the audit. Thc . pread heet utlined the t . t pro cdurc. thaI were perf, mled pri r t implementati nand pn r to the upgrade.• u ceo .Iul complcti n fall cnarios \~a<; enfied bcfore impl'menlati)l1, In our pll1l n. r~tall1lng le·t r ult aft r implcm ntallon i unn 'ccssar) If ou havc questi )I1S about our resp n c , plea.. ' fi 'I In: 'to '(Intact Ir. I Iml \111. 1 ·xecutivc Ice I rc Ident for I'manec and dmml. tratl n, r Ir. larr) U1,.1I1., I Il H,' xccutivc Dircct r f, r orrcctl nal Managed Ilcal!h 'arc. II in erel) , I dd L fitch ,11. \II D Pr' Id III T xas Ie h nive lIy lIealth 'cicnces 'cntcr Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 5 Section 4 Objectives, Scope, and Methodology Objectives The objectives of this audit were to: Examine the shortfall reported by the Correctional Managed Health Care Committee for fiscal year 2009, the projected shortfall reported by the Correctional Managed Health Care Committee for the 2010-2011 biennium, and any projected shortfall reported in the Correctional Managed Health Care Committee’s legislative appropriation request for fiscal years 2012 and 2013. Follow up on selected recommendations in State Auditor’s Office Report No. 07-017 (March 2007), An Audit Report on Correctional Managed Health Care Funding Requirements. Scope The scope of this audit covered Texas Tech University Health Sciences Center’s (TTUHSC) projected and actual deficit calculations for fiscal years 2009 through 2011. Auditors also reviewed the Correctional Managed Health Care Committee’s oversight and its projected deficits for fiscal years 2012 and 2013. (According to the Correctional Managed Health Care Committee, the higher education institution health care providers cannot project expected deficits for fiscal years 2012 and 2013 until they know how much the Legislature will appropriate for their services.) In addition, auditors followed up on a previous state auditor recommendation at TTUHSC. Methodology The audit methodology consisted of collecting information and documentation, performing selected tests and other procedures, analyzing and evaluating the results of the tests, and conducting interviews with management and staff at TTUHSC, the Correctional Managed Health Care Committee, and the Department of Criminal Justice. According to the Society for Human Resource Management, fringe benefits are benefits granted to employees in addition to their current base salary or wages (for example, cash, merchandise, services, health insurance, pension plans, holidays, and paid vacations). For this audit, the State Auditor’s Office considered the following to be fringe benefits: Optional retirement program expenditures. Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 6 Old-age, survivors, and disability insurance expenditures. Old age, survivors, disability, and health insurance expenditures. Premium sharing expenditures for accidental death and dismemberment, health, life, and vision. The State Auditor’s Office did not include benefits such as paid leave in its interpretation of fringe benefits. Information collected and reviewed included the following: Contract between the Correctional Managed Health Care Committee and the Department of Criminal Justice, and contract between the Correctional Managed Health Care Committee and TTUHSC. Correctional Managed Health Care Committee and TTUHSC policies and procedures. Revenue TTUHSC received from the Correctional Managed Health Care Committee. TTUHSC’s correctional managed care expenditures related to salaries and benefits, hospital costs, professional services, regional medical facility contracts, and pharmacy costs. Budgeting process documentation. Financial reports that TTUHSC submitted to the Correctional Managed Health Care Committee. TTUHSC financial systems. Procedures and tests conducted included: Tests of expenditure data, including verification of invoices, purchase orders, reasonableness of expenditures in the deficit calculation, and appropriateness of amounts billed for offender health care for fiscal years 2009 and 2010. Verification of amounts paid by the Correctional Managed Health Care Committee and received by TTUHSC. Review of deficit calculations for fiscal years 2009 and 2010. Review of TTUHSC financial systems used to provide information to the Correctional Managed Health Care Committee and to generate related financial reports. Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 7 Interviews with management and staff at TTUHSC, the Correctional Managed Health Care Committee, and the Department of Criminal Justice. Analysis of employee salary actions data. Criteria used included the following: Texas Government Code, Chapter 501. Title 1, Texas Administrative Code, Chapter 202. Riders 41 and 42, page V-22, the General Appropriations Act (81st Legislature). Rider 61, page V-24, the General Appropriations Act (81st Legislature). Riders 82 and 83, page V-28, the General Appropriations Act (81st Legislature). TTUHSC and Correctional Managed Health Care Committee policies and procedures. Contract between the Correctional Managed Health Care Committee and TTUHSC. Project Information Audit fieldwork was conducted from May 2010 through January 2011. We conducted this performance audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. The following members of the State Auditor’s staff performed the audit: Courtney Ambres-Wade, CGAP (Project Manager) Ileana Barboza, MBA, CGAP, CICA (Assistant Project Manager) Michelle Ann Feller, CIA (Assistant Project Manager) Shahpar M. Ali, CPA, M/SBT Jennifer D. Brantley, CPA Ann E. Karnes, CPA Seorin Kim, CPA Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 8 Jennifer Wiederhold, CGAP Michael Yokie, CISA Brian York Charles P. Dunlap, Jr., CPA (Quality Control Reviewer) Nicole M. Guerrero, MBA, CIA, CGAP, CICA (Audit Manager) Attachment An Audit Report on Correctional Managed Health Care at the Texas Tech University Health Sciences Center SAO Report No. 11-019 February 2011 Page 9