CHANDLER POLICE DEPARTMENT
GENERAL ORDERS
Effective 07/01/96

Low Frequency/High Severity

By Order of

General Order E-01
Approved

On File
______________________________
Bobby J. Harris, Chief of Police

On File
_________________________________
Police Legal Advisor

E-01 USE OF FORCE
100

PURPOSE
[46.1.4]

The purpose of this order is to establish procedures for:

200

A.

Using physical force, chemical agents, approved impact devices, Advanced
Taser®, the carotid control technique, and firearms.

B.

Ensuring that all departmental regulations on the use of force or use of deadly
force are adhered to.

C.

Providing guidelines for the thorough investigation of all use of force incidents
that involve employees of the Chandler Police Department to provide protection
to the community, the department, and to the involved officers.

POLICY
[1.3.1] [1.3.2]

Employees of this department shall not use more force than is reasonably necessary to
accomplish their lawful purpose. In any analysis of a use of force incident, consideration
must be made for the fact that officers are often forced to make split-second judgments in
circumstances that are tense, uncertain, and rapidly evolving about the amount of force
that is necessary in a particular situation.
Use of any force is usually reactionary in that the officer is responding to a subject's
actions. The officer's goal may then change in response to the subject's actions.
Progression of use of force options will normally proceed from verbal persuasion through
to the use of lethal force. However, officers may immediately use any authorized option
if justified. Any use of force shall be preceded by a verbal warning that force will be
used against the suspect if he will not comply. The warning is not necessary if doing
so will endanger an officer or take away a tactical advantage. The officer employing
force does not have to be the officer giving the warning.
It is the policy of the Chandler Police Department to thoroughly investigate all shooting
incidents involving a firearm which is used or carried by a Chandler Police Department
employee and all incidents where force is used causing injury or death.
These policies are for departmental use only and do not apply in any criminal or civil
proceeding. Violations of these policies will only form the basis for departmental
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General Order E-01

administrative sanctions. Violations of law will form the basis for civil and criminal
sanctions in a recognized judicial setting.
300

DEFINITIONS
[1.3.2] [1.3.6]

A.

Accidental - Happening by chance or unexpectedly, taking place not according to
usual course of things, casual, fortuitous.

B.

Bifurcate - To divide the investigation into two distinct branches, criminal and
administrative investigations.

C.

Carotid Control Technique - A physical control technique capable of subduing
a violently resisting individual who cannot be controlled by any other means short
of deadly force. This technique is designed to reduce oxygenated blood flow to
the brain. It is not a choke hold that restricts air flow through the throat.

D

Class V Shooting Incident - The discharge of a weapon to destroy an injured
animal (See Animal Control General Order E8)

E.

Class IV Shooting Incident - Any unintentional discharge of a weapon which
does not injure or kill a person, cause any private property damage, or place any
person in immediate danger.

F.

Class III Shooting Incident - The discharge of a weapon to destroy a dangerous
or threatening animal.

G.

Class II Shooting Incident - Any intentional shooting or attempted intentional
shooting of anything other than a person whether or not that thing is actually
struck.

H.

Class I Shooting Incident - Any incident in which either of the following has
occurred:
1.

A person is injured, killed, or placed in immediate danger by a Chandler
police officer's weapon being discharged.

2.

An attempt is made to shoot a person by a Chandler police officer
discharging his weapon.

I.

Dangerous Instrument - Anything that under the circumstances in which it is
used, attempted to be used, or threatened to be used is readily capable of causing
death or serious physical injury.

J.

Deadly Weapon - Anything designed for lethal use. The term includes a firearm.

K.

Felony - An offense for which a sentence to a term of imprisonment in the
custody of the State Department of Corrections is authorized by any law of this
state.

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General Order E-01

L.

Firearm - Any loaded or unloaded handgun, pistol, revolver, rifle, shotgun, or
other weapon which is designed to or may readily be converted to expel a
projectile by the action of expanding gases (except that it does not include a
firearm in permanently inoperable condition).

M.

Impact Devices - Departmentally approved side handle baton or approved
expandable baton.

N.

Justifiable - Rightful, defensible, warranted, or sanctioned by law; that which can
be shown to be sustained by law, i.e., justifiable homicide.

O.

Less Lethal Force - Force that the officer uses to obtain compliance—this action
may cause bodily harm or create a substantial risk of causing bodily harm that
may, nevertheless, cause death.

P.

Lethal Force - Force that is used to stop a threat that in the manner of its use or
intended use is capable of creating a substantial risk of causing death or serious
physical injury.

Q.

Misdemeanor - An offense for which a sentence to a term of imprisonment other
than to the custody of the state department of corrections is authorized by any law
of this state.

R.

Criminal Negligence - With respect to a result or to a circumstance described by
statute defining an offense, a person fails to perceive a substantial and
unjustifiable risk that the result will occur or that the circumstance will exist. The
risk must be of such nature and degree that the failure to perceive it constitutes a
gross deviation from the standard of care that a reasonable person would observe
in the situation.

S.

Positional Asphyxiation - Breathing capabilities greatly reduced due to body
positioning, i.e., subject restrained, hobbled, and laid in such a position as to
restrict the ability to breathe or laid within a contaminated area. Special attention
should be given to subjects who have engaged in violent activities due to muscle
fatigue or with subjects who are under the effects of drugs or alcohol.

T.

Reasonable Belief - The facts or circumstances the officer knows, or should
know, are such as to cause the ordinary and prudent officer to act or think in a
similar way under similar circumstances.

U.

Serious Physical Injury - The impairment of physical condition which creates a
reasonable risk of death; or which causes serious and permanent disfigurement, or
serious impairment of health, or loss or protracted impairment of the function of
any bodily organ or limb.

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Use of Force

V.

400

General Order E-01

Use of Force - Any action applied to or directed against the body of a person
causing him to act, move, or comply against his resistance, by the use of hands-on
physical means, less-lethal weapons, or lethal weapons.

LEVELS OF FORCE
[1.3.4]

The levels of force authorized by the Chandler Police Department in ascending order are:
A.

Low Level
•
•

B.

Intermediate Level
•
•
•

C.

•
•
•

Physical Contact (i.e., kicks, elbow, palm or knee strikes and punches)
Impact Device
Less lethal devices, i.e., baton rounds, beanbag rounds, inclusive of those
fired from firearms.
Police K-9 utilization
Stop Sticks, Stinger spikes, or other authorized tire puncture devices used
against occupied vehicles.
Carotid Control Technique

Lethal Force:
•

500

Physical Restraint (impact device, joint locks, come-along holds, and control
holds)
Chemical agents
Advanced Taser® (touch stun and probes)

High Level
•
•
•

D.

Verbal persuasion/Presence
Empty Hands (i.e. empty-handed escort control, use of pressure points)

Firearms

ISSUANCE OF ORDERS AND TRAINING IN USE OF FORCE
[1.3.4] [1.3.9] [1.3.10] [1.3.11] [16.3.6]

At least annually, all personnel will be provided training in the use of force prior to being
authorized to apply empty-hand techniques, chemical agents, Advanced Taser® impact
devices, carotid control techniques, firearms, or other approved weapons and techniques.
All personnel will be provided with the orders pertaining to the use of force.
A.

Training must be monitored by a certified instructor in the areas of proficiency
being instructed. Training and proficiency shall be documented by the instructor
and maintained by the Training Unit.

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Use of Force

B.

600

General Order E-01

Personnel failing to qualify or demonstrate proficiency with an approved device,
weapon or technique are unauthorized to utilize that device, weapon or technique
until proficiency is demonstrated. The Training Unit shall schedule remedial
training and/or re-evaluation.

DUTY TO RENDER AID
[1.3.4] [1.3.5]

A.

Officers shall ensure that any person injured or believed to be injured through the
use of force receive the appropriate first aid and/or professional medical attention.

B.

The injuries or possible injuries and the treatment administered will be included
in the appropriate departmental report.

C.

Whenever a subject has visible injuries as a result of a use of force or complains
of injuries as a result of use of force, the employee will:
1.
2.
3.
4.

700

Render the necessary first aid
Call paramedics (when necessary)
Transport to a medical care facility (when necessary)
Document the incident

CHEMICAL AGENTS
[1.3.4] [1.3.5] [1.3.9]

A.

Oleoresin Capsicum (OC), pepper spray, and CS/CN will be issued by the
department to authorized employees as follows:
1.
2.

Police cadets – upon notification by the police academy of scheduled
training dates
Other authorized employees – upon successful completion of approved
training

B.

In most cases, OC is an effective control method against drug abusers, intoxicated
subjects, and psychotics. It is also effective on vicious dogs and other animals.

C.

Avoid spraying the product near or at an open flame.

D.

OC should be sprayed at a distance of two or more feet. This will allow the
product to atomize in the air and will provide maximal effects on the respiratory
system. A one-second burst applied directly to the face, even with glasses, will
result in the immediate closing of the eyes. If sprayed within two feet, the
product will still affect the eyes and skin. Repeat applications may be made if
reasonable and necessary.

E.

The effects of OC are temporary. The eyes can be opened in 2 to 10 minutes, and
the respiratory effects will gradually diminish over a 10 to 30-minute time frame.
The effects on the skin will usually dissipate within 45 to 60 minutes, and some
redness will remain for up to 2 hours with people who have sensitive skin.

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Use of Force

F.

When a subject is sprayed and then properly handcuffed, the following treatment
will be administered to help alleviate the effects of OC unless the subject refuses
treatment or remains combative to the point that treatment could present a danger
to the member administering treatment:
1.
2.
3.

4.

800

General Order E-01

Remove the subject from the area of exposure and place them in fresh air
and out of direct sunlight.
To avoid positional asphyxiation, attempts should be made to maintain the
subject in a free standing or upright seated position
Call paramedics. Flush the subject's affected area with cool water and/or
apply a wet towel to the face. If burning persists, soap and warm water
should be used, followed by cool water and/or ice. Normally, the
paramedics will handle this function. If the exposure has been severe, it
may be necessary to transport the subject to the Chandler Hospital
emergency room for appropriate treatment.
The officer should avoid touching his eyes, nose, mouth, and other
sensitive skin areas until he is able to wash his hands.

G.

Any member discharging OC, except during training, shall prepare and submit a
complete written report of the circumstances. All first aid and medical treatment
shall be documented in the report.

H.

CS/CN are only authorized for SAU use. Standard procedures for application and
decontamination of these chemical agents shall be followed.

ADVANCED TASER®
[1.3.4] [1.3.5] [1.3.9] [1.3.10]

Advanced Taser® is an alternative less than lethal application of force not intended to
replace firearms or self-defense techniques. Studies to date have shown that the
Advanced Taser® when used as trained has little or no lethal potential. The use of
Advanced Taser® shall be in accordance with required training programs. Only
personnel who have successfully completed the required training will be allowed to use
them.
A.

When to carry – All police officers classified as first responders (those officers
responsible for responding to calls for service) will carry the Advanced Taser®,
including the following assignments:
1.
2.
3.

B.

All uniformed Field Operations personnel with the rank of sergeant or
officer, including Bike Unit, Traffic Team, and K-9 officers
School resource officers and DARE officers
Criminal Investigations officers when working in a uniformed capacity

How to Carry (First Responder)
1.
2.

Only authorized holsters will be used to carry the Advanced Taser®.
Advanced Taser®s will be worn according to training instructions.

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Use of Force

3.
C.

2.
3.

Each officer will perform a spark test at least once each week to ensure the
Advanced Taser® is charged and properly functioning. These spark tests
will be performed at designated firearm clearing barrels at the department.
Advanced Taser® will not be left unattended even when being charged or
when in an officer’s home.
When the Advanced Taser® is not in use, it shall be properly stored.

Deployment of the Advanced Taser®
1.
2.

E.

The Taser will remain holstered at all times unless it is being tested or
being used to respond to an incident.

Readiness and Safety of Advanced Taser®
1.

D.

Deployment of an Advanced Taser® unit should be backed up with the
availability of lethal force.
Advanced Taser® may be used in the touch stun mode to gain control of
suspects displaying active resistance. The touch stun mode shall not be
used with a live air cartridge in place.

Post-Use Procedures (probe removal)
1.
2.

Do not attempt probe removal if subject is combative or if the location of
the barb is in the face, ear, breast, groin, or deeply imbedded.
Barbs superficially in the skin may be removed by an officer who is
trained to do so and in the presence of another officer.
a.
b.
c.
d.
e.
f.
g.
h.
i.

F.

General Order E-01

Use latex gloves for removal of probes
Place the removed probes in spent cartridge barb side down.
Clean wound with antiseptic wipe and bandage
Securely tape the cartridge and probes and mark as biohazardous
waste
Assess subject for injury or condition that may need medical
attention, and seek appropriate level of service
Provide subject with written Taser® Aftercare Instructions on
wound care and tetanus vaccination
Take photos of suspects each time the Advanced Taser® is
deployed
Place cartridge with probes into Property as evidence
Remove gloves and clean hands with waterless hand sanitizer

Documentation
Each touch stun and discharge, including accidental discharges, of an Advanced
Taser® shall be documented with the following reports. The officer responsible
for Advanced Taser® usage shall ensure that the following reports are completed
and submitted for review:

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Use of Force

1.
2.
3.
4.

General Order E-01

Departmental Offense Report
Use of Force Report (PSS Report)
Advanced Taser® Usage Report
Advanced Taser® Data Report

Advanced Taser® data reports will be available through on-duty Field Operations
shift commanders. Each of the four reports will be submitted to the Professional
Standards Section within five (5) days. The Professional Standards Section shall
be responsible for dissemination of the Usage and Data Report to the
departmental Taser® coordinator.
900

IMPACT DEVICE
[1.3.4] [1.3.5] [1.3.9]

A.

Impact devices will only be used defensively and shall be in accordance with the
listed levels of force and training.

B.

Only the "Monodnock PR-24" and the "ASP" are approved impact weapons.

C.

Less lethal munitions fired from either the 37mm gas gun or a 12-gauge shotgun
may only be used by qualified members of the department. Designated Field
Operation patrol officers who are trained and qualified in the use of less lethal
munitions may utilize an approved 12-gauge shotgun which fires less lethal
munitions.

1000 CAROTID CONTROL TECHNIQUE
[1.3.4] [1.3.5]

A.

The carotid control technique is used defensively and deemed just short of deadly
force.

B.

When a suspect is rendered unconscious as a result of the application of this
technique, personnel shall comply with the following process:
1.

Immediately handcuff the suspect.

2.

Roll the suspect on his back and check vital signs (pulse and open airway).

3.

Transport the suspect to Chandler Regional Hospital for examination,
treatment, and observation by a physician within a reasonable period of
time not to exceed one hour. Obtain a physician's release prior to booking
or other disposition.

4.

Should the suspect be in cardiac or respiratory arrest, remove the
handcuffs, summon paramedics, and immediately begin CPR.

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General Order E-01

1100 USE OF FIREARMS
[1.3.2] [1.3.3] [1.3.5]

A.

The policy of this department is that all officers shall exhaust all other reasonable
means of apprehension and control, which would be reasonable and effective in
the particular situation, before resorting to the use of firearms/deadly force.

B.

Firearms may be discharged in the performance of police duty only under the
following circumstances:
1.

At an approved range during a training exercise.

2.

When destroying seriously wounded or dangerous animals where other
disposition is impractical.

3.

When the officer reasonably believes it is necessary to defend himself or
another person from what the officer reasonably believes to be the use of,
or imminent use of, deadly physical force.

4.

To effect the arrest or prevent the escape from custody of a person who
the officer reasonably believes has committed a felony involving the use
or threatened use of deadly force, and if there is an imminent and great
risk that the person will cause death or serious injury if apprehension is
delayed. Officers will not shoot unless all other available means to
capture the felon have been exhausted.

C.

Authorized personnel may use firearms utilized for the discharge of less lethal
munitions when practical to do so.

D.

The intent of an officer discharging his firearm at an assailant is to stop or
incapacitate the subject from completing a potentially deadly act. For maximum
stopping effectiveness and minimal danger to innocent bystanders, the officer
should shoot at the center of body mass. Circumstances may dictate otherwise
due to the assailant's exposure from behind cover or hostages, etc.

E.

Officers are prohibited from:
1.
2.
3.

4.

Unnecessarily drawing, displaying, or carelessly handling a firearm at any
time. The exhibition of a firearm will require circumstances, which create
a reasonable belief that the use of the firearm may be imminent.
Firing warning shots at any time.
Firing at a moving vehicle or from a moving vehicle except when
necessary for self-defense or in the defense of another person's life when
all other reasonable means, which would be reasonable and effective in
the particular situation, have been exhausted against the suspect's use of
deadly force.
Using a firearm when it creates substantial risk to innocent persons, unless
it can be justified under the circumstances.

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Use of Force

F.

General Order E-01

Medical aid
Paramedics shall be called to the scene of any injury involving an officer's use of
lethal force. It is also advisable to request paramedics to respond to a secure area
near the location where there is a high potential for the use of lethal force.

G.

Accidental discharges
1.
2.

The affected officer will report all accidental discharges to his supervisor.
Accidental discharges will be investigated. Accidental discharges
involving off-duty personnel shall be investigated at the direction of the
Office of the Chief of Police.

1200 REMOVAL FROM REGULAR DUTIES
[1.3.7] [1.3.8]

A.

An employee of the department that is involved in a use of force incident that
results in serious injury to the employee, or in the serious injury or death of
another person, or in any discharge of a firearm in self-defense or in the defense
of another person shall:
1.
2.

Be immediately removed from regular duty and placed on special leave
with pay pending the completion of the investigation and findings of the
administrative review.
Attend a debriefing session with a licensed psychologist or psychiatrist
within 48 hours from the time of the incident, unless otherwise directed by
the Chief of Police. The appointed psychologist or psychiatrist shall
advise the Chief of Police in writing that the employee:
a.
b.
c.

B.

The purpose of this policy is twofold:
1.
2.

C.
1300

Can return to full-duty status. No further counseling is required.
Should be placed on light duty and attend additional counseling
session(s).
Be placed on extended special leave with pay and be required to
take part in an intensive counseling program.

To protect the community's interest when officers may have exceeded the
scope of their authority in the use of force.
To shield officers who have not exceeded the scope of their authority from
possible confrontations with the community and minimize further
psychological trauma to the officer.

The officer may return to duty after the Chief of Police or his designee has signed
a written "Fit for Duty" letter.

SEIZURE OF WEAPONS (Class I and II Incidents)

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Use of Force

General Order E-01

A.

The on-scene shift commander, Criminal Investigations supervisor, employee’s
immediate supervisor, division commander and Deputy County Attorney assigned
to the case will, while on scene, review the incident and make a determination,
based on the situation, if a replacement weapon can be issued to the involved
employee(s) immediately.

B.

Once the decision to issue a replacement weapon is made, the CIS commander
will arrange for a weapon to be assigned to the employee.

C.

The department armorer will, at the earliest available time, have the employee
qualify with the replacement weapon to allow the employee to return back to duty
as soon as deemed appropriate

1400 REPORTING USE OF FORCE INCIDENTS
[1.3.6] [1.3.7] [1.3.13]

A.

The department will carefully examine all incidents wherein its personnel have
applied force as defined in section B below to ensure that each event is properly
documented and investigated for the following reasons:
1.
2.
3.

B.

All incidents involving the use of force in the following categories will be
documented in departmental reports by the involved employee and reviewed by
the Professional Standards Section commander.
1.
2.
3.
4.
5.
6.
7.
8.
9.

C.

To ensure the community that the policies of the department are followed.
To ensure proper and accurate documentation of the incident in the event
of civil action being brought against the department and the officer.
To evaluate the training needs of the department. Unauthorized or
indiscriminate use of physical force may result in disciplinary action being
taken against the employee.

Chemical agent, when sprayed on or at the person
Baton, when the person is struck or jabbed
Striking, when a suspect is struck with an open or closed hand or any
other object
Carotid control technique
Apprehension by a canine when suspect is or alleges to be injured
Firearm.
Any employee's action that results in, or is alleged to have resulted in, any
injury or death of another person.
Physical force, which is defined as being any action taken by an employee
which has an eminent potential for injury or death to another person.
Any activation or use of an Advanced Taser® resulting in contact with a
person or releasing of the device’s probes for other than training purposes.

The Professional Standards Section commander shall be responsible to review
and analyze the reports submitted, ensuring proper documentation and utilization
of force. The Professional Standards Section commander may schedule the Use of
Force Review Board (UFRB) to convene as necessary for further review.

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Use of Force

D.

General Order E-01

The UFRB shall consist of the following members:
1.
2.
3.
4.
5.
6.
7.
8.

The Professional Standards Section commander will be the chairman of
the board
The Firearms Training Unit sergeant
Departmental AZ POST-certified instructor(s) with knowledge and
expertise in the method of force utilized during the incident
A citizen who is an active member of the Chandler Community Policing
Advisory Board
Any member of the department, other than a family member, chosen by
the involved employee
Any others designated by the Chief of Police
If a conflict of interest arises with any member of the review board, the
Chief of Police may appoint another member of equal rank.
In the event that the incident involves the discharge of a firearm or results
in the serious injury or death of another, the following additional persons
shall sit on the board:
a.
b.

9.

Two officers of the same rank as the officer involved
The command and supervisory officers of the officer involved

In incidents where the discharge of a firearm was for the purpose of
destroying wounded or dangerous animal/s and there was no property
damage or personal injury, the chairman may approve the action(s)
without review of the board.

E.

The board shall inquire into the circumstances concerning the use of force by an
officer for the purposes of determining the facts of the incident. The inquiry shall
encompass contributory causes to determine if the officer's action(s) were
justified and within the policies of the department.

F.

After inquiring into the circumstances surrounding the use of force and
determining the facts, the board shall deliberate the facts presented and arrive at a
finding that the incident was either:
1.
2.
3.

G.

Justifiable
Non-Justifiable - If negligence on the part of the officer is an element
resulting in the use of force, the finding shall be "Non-Justifiable".
Accidental - A finding of "Accidental" shall be made only when there is
no element of negligence on the part of the officer.

Within five (5) days after a board meeting, the chairman shall submit a Board of
Review report to the Chief of Police. The report shall contain a summary of the
circumstances pertaining to the use of force of each incident reviewed, a summary
of the board's deliberations, the findings of the board, and any recommendations
relating to training programs.

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General Order E-01

H.

The Chief of Police will review the report for the purpose of approving or
disapproving the finding and any recommendations made. If the Chief
disapproves the finding, further action will be taken as he may direct. The report
will then be resubmitted to him for approval.

I.

When the Chief of Police approves a report, a copy will be forwarded to the
officer involved, to each of his command and supervisory officers, and to the
Training sergeant. In addition, when the board finds the use of force to be nonjustifiable, and the Chief of Police has approved such finding, a copy of the report
will be filed in the officer's personnel jacket.

J.

A quarterly analysis of the incidents involving the use of physical force, as
described in this section, shall be conducted each January by the PSS lieutenant.
The purpose of this analysis is to reveal trends or patterns that may indicate policy
or training modification.

1500 OFFICER-INVOLVED SHOOTINGS
[1.3.6]

A.

B.

The following procedures shall be followed for the investigation of incidents
involving the discharge of a firearm by any departmental employee during the
performance of his duties. The procedures will also be utilized in the
investigation of in-custody deaths and any use of force situations where serious
injury or death occurs as a result of the use of force by a departmental employee.
1.

All shootings and use of less lethal force incidents causing serious injury
or death will be investigated criminally and/or administratively as
determined by the officer's division commander. Criminal investigations
are conducted by the Criminal Investigations Unit, primarily the Persons
Crimes Unit, when the incident occurred within the City. The
Professional Standards Section conducts administrative investigations.
The Chief of Police may direct a request that another agency conduct an
investigation on behalf of the Chandler Police Department.

2.

The criminal investigation will take precedence over the administrative
investigation. Some phases of the investigation may be conducted dually
and some phases may be conducted separately.

3.

The watch commander, or highest ranking on-duty supervisor, will be
responsible to make all administrative notifications normally required for
a shooting or deadly force incident.

All officer-involved shootings will be investigated as follows:
1.

Class V shootings:
Involved Officer's Responsibilities:
a.

Notify dispatcher of the incident and location

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Use of Force

b.
c.

General Order E-01

Request a report number be initiated
Complete a report with all the details of the incident, including:
(1)
(2)
(3)
(4)
(5)

Reason for the shooting, including how the animal was
injured prior to the shooting.
The known owner's name, and how and when they were
notified.
The weapon used to perform the shooting, and who has
responsibility over the weapon; number of shots taken.
Where the shooting took place and disposition of the
animal.
Any property damage caused by the shooting.

Officer's Immediate Supervisor's Responsibilities:
Review the officer's report and then prepare a memo through his
commander to the Chief of Police notifying him of the incident.
2.

Class IV Shootings, or use of force incidents not involving a firearm
which results in minor injuries.
Involved Officer's Responsibilities:
a.
b.
c.
d.
e.
f.

Provide the appropriate first aid or request medics.
Notify dispatcher of the weapon discharge/injuries
Request the officer's immediate supervisor respond to the scene
Secure the scene area
Request an ID Technician respond to document the injuries.
Prepare a written report outlining the circumstances for the
discharge or use of force that caused the minor injury.

Officer's Immediate Supervisor's Responsibilities:
a.
b.
c.
d.

Respond to the scene/hospital
Ensure that no injuries or damage has occurred by the discharge of
a weapon, if applicable
Initiate an administrative incident review investigation
Conduct the administrative investigation and forward the report to
the Use of Force Review Board. The report will contain the
following:
(1)
(2)
(3)
(4)
(5)
(6)

Location of the incident
Date and time
Reason for the shooting or why weapon was being
displayed
Weapon used: make, model, caliber and ownership
Type of ammunition used and number of shots fired
Reasons for the use of force that caused the minor injury

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Use of Force

(7)
(8)
(9)
(10)
3.

General Order E-01

Photographs
Statements of witnesses
Other information unique to the investigation
Any related OR numbers

Class III shootings
Involved Officer’s Responsibilities:
a.
b.
c.
d.

Notify dispatcher of the incident and location
Secure the scene
Request a report number be initiated
Complete a long form report with all the details of the incident,
including:
(1)
(2)
(3)
(4)
(5)

Reason for the shooting
The owner’s name, and how and when they were notified
The weapon used to perform the shooting, and who has
responsibility over the weapon, number of shots taken
Where the shooting took place and the disposition of the
animal
Any property damage caused by the shooting

Officer’s Immediate Supervisor’s Responsibilities:
a.
b.
c.
d.
e.

4.

Respond to the scene
Ensure that no injuries or damage has occurred by the discharge or
utilization of the weapon
Initiate an administrative incident review investigation and
forward it to the Professional Standards Section.
Situations involving the shooting of a dangerous animal will be
administratively investigated by the Professional Standards Section
prior to the report being forwarded to the shooting review board.
The shooting of a dangerous or threatening animal where citizens
could have been placed in danger by the action of the officer will
be investigated by the CIS Persons Crimes Unit.

Class I and Class II shootings and use of force incidents resulting in
serious physical injury or death
a.

Notify the following personnel to respond:
(1)
(2)
(3)

b.

CIS Commander to investigate
Professional Standards Section commander to investigate
Legal advisor

The first uninvolved supervisor on the scene will be briefed by the
involved employee(s). This briefing will be limited to questions

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Use of Force

General Order E-01

for the purpose of gaining information that may be used to protect
evidence, extend the crime scene, attempt to apprehend any
suspects, and/or make request for additional manpower. The
briefing of the involved officer shall be limited to the bare
minimum facts needed in order not to compromise the criminal
investigation.
Involved Officer's Responsibilities:
a.
b
c.
d.
e.
f.
g.

h.
i.

Secure any suspect(s) and suspect(s) weapons that may constitute
an immediate hazard
Notify dispatcher of the incident and location
De-cock and secure your weapon when safe to do so. Leave all
magazines, spent casings, and discarded items where they are. The
weapon should be secured in the holster and snapped in.
Determine the physical condition of any injured person(s) and
render first aid when appropriate
Request necessary emergency medical aid and the on-duty
supervisor
Take appropriate measures to protect the scene and evidence
Remain at the scene (unless injured) until the arrival of the CIS
Persons Crimes Unit and Professional Standards Section
investigators. (Officer may be moved to a staging area a short
distance away.)
Protect weapon and any other item of evidence for examination
and only submit it to a member of the investigative unit
After providing the initial briefing to the first uninvolved
supervisor, the involved officer(s) should not discuss the case with
anyone except members of the investigative unit or the officer's
attorney.

Dispatcher Responsibilities:
The notified dispatcher shall:
a.
b.
c.
d.
e.
f.
g.
h.

Dispatch requested medical aid
Notify the on-duty uniformed Field Operations commander or
highest ranking uniformed supervisor
Dispatch additional officers to assist
Notify the police legal advisor
Notify the Persons Crimes Unit supervisor or his designee
Notify the Professional Standards Section commander or his
designee
Notify the Risk Management supervisor or his designee.
Make copies of all 911 calls, radio traffic, and call history for the
investigators.

On-Duty Uniformed Patrol Commander/Supervisor's Responsibilities:
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Use of Force

General Order E-01

An uninvolved uniformed patrol commander/supervisor shall:
a.
b.
c.

d.

e.
f.
g.

Proceed immediately to the scene
Assist with first aid or life-saving efforts as needed
Request additional officers as needed to secure the scene, locate
and secure suspects and witnesses, or to be assigned specific duties
at the scene. (Go to hospital with injured, act as companion officer,
etc.) Request Dispatch make the necessary notifications.
Conduct a briefing with the involved officer(s) for the purposes of
gaining information to protect the public from at-large suspects,
protection of the crime scene, and any other exigent circumstances
that need to be immediately known
Broadcast needed information on suspects, vehicles, and danger to
public as needed
Identify and take all necessary steps to secure all scenes related to
the incident. Provide scene security and document all entrance to
the scene(s)
Secure the involved officer(s). Assign an officer to be a
“companion” officer to the involved officer(s).
(1)
(2)

(3)

h.

Secure the involved officer(s)’ weapon or item used in the
incident. The weapon should be kept secured in the officer’s
holster, along with any magazines, shell casings, or objects that are
in the immediate possession of the officer(s). Any items left inside
the crime scene should be left protected there until collected by the
appropriate investigator.
(1)

i.

The involved officer(s) shall remain at the scene at a
location sufficiently away from the scene to avoid further
trauma or create a hazardous situation (hostile crowd).
The companion officer will be instructed that he will not
leave the involved officer(s) alone at any time. The
companion officer will only be dismissed by a member of
the investigative unit at the appropriate time.
Should it be necessary for the involved officer to be moved
from the scene, the companion officer will do the transport.
The involved officer will not drive himself anywhere.

The companion officer shall be instructed to ensure the
weapon or item is not disturbed.

Make or confirm the notifications per departmental policy have
been done.
(1)
(2)
(3)

CIS Persons Crimes Unit supervisor
Division commander of the involved officer’s unit
Professional Standards Section

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Use of Force

(4)
(5)
(6)
(7)
(8)
(9)
(10)

General Order E-01

PIO
Risk Management supervisor
Administrative staff, (commanders and chiefs)
Department chaplain
Critical Incident Stress Management coordinator
Firearms Training sergeant
Police legal advisor

j.

Conduct a preliminary field investigation and canvass of the area.
Officer should locate, keep separate, and secure all witnesses to the
incident until the arrival of the investigators. Officers should get a
brief statement from witnesses, where they were located and what
they saw or heard, to assist the investigators in determining the
importance of the witness statement. The investigators will
interview all involved officers and witnesses.

k.

Prepare all the information available to conduct a briefing for the
investigators, staff, and PIO

l.

Provide command assistance to the assigned investigator(s)

Criminal Investigator's Responsibilities:
The assigned criminal investigators will:
a.
b.
c.
d.
e.

Respond to the scene immediately upon notification
Receive a brief explanation on the situation from the scene
supervisor
Accept responsibility for scene security and take appropriate
measures to protect the integrity of the scene and preservation of
evidence. Request any additional manpower needs.
Make the necessary notification to the County Attorney's Major
Felony Unit to allow them to respond to the scene
Conduct a briefing of all investigators, County Attorney, and
administrators. This briefing will be given by the on-scene
supervisor who will provide the detailed information that has been
gathered to that point. (statements, 911 call information, radio
conversations, etc.)
(1)
(2)
(3)

f.

Develop a detailed task list, to include names of all
involved parties, witnesses, and evidence needs
Identify and list all issues that need to be covered in the
investigation
Make assignments to assisting investigators

Conduct a briefing with the involved officer(s). This briefing will
be audio recorded and is only to inform the officer(s) of what is to
be taking place with the investigation, where the officer will be

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Use of Force

General Order E-01

sequestered, and the taking of photographs and evidence items
from the officer(s).
(1)
(2)

g.

Seize from the officer all weapons that have been fired, along with
the officer’s gun belt with accessories, concealed holsters, and
unspent ammunition in the officer’s possession. (If at all possible,
the officer(s) should be removed from the scene prior to this
seizure.)
(1)

(2)

(3)

h.

Have all involved officers photographed in the condition
and attire they were in at the time of the incident
Have all critical evidence, clothing, Pr 24 baton, Asp baton,
OC spray containers, flashlights, or other items used by the
officer during the incident photographed and seized from
the officer at this time

All firearms will be inspected by a qualified armorer for
that weapon to determine if the weapon is functioning
within factory specifications and to determine that no
unauthorized alterations have taken place.
If more than one weapon was fired, and ballistic
examination needs to be completed to determine which
weapon caused the death or injury, the weapons, casing,
and/or recovered projectiles will be sent to the appropriate
lab to conduct that examination.
The investigator may call out a member of the range staff
to respond to the scene of a Class I or II shooting in order
to determine if the incident conforms with training and to
determine future training needs.

The criminal investigator will, at the earliest available time,
request that all officers who discharged a firearm or directly
caused the actions that resulted in serious injury or death provide
blood and urine samples for the criminal investigation. Qualified
medical personnel will administer these samples.
(1)

(2)

Officers who decline to give voluntary blood and urine
samples for the criminal investigator may be later contacted
by the Professional Standards investigator and, pursuant to
G.O. B-13 1000 E, will be ordered by the Professional
Standards investigator to provide blood and urine samples
for the administrative investigation. Results from the blood
and urine samples taken pursuant to the administrative
investigation cannot be used against the officer in any
criminal proceedings.
The “companion” officer will be directed to take the
involved officer to the appropriate facility for obtaining the

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Use of Force

General Order E-01

samples. The samples will be turned over to the
appropriate investigator.
i.

Direct the “companion” officer as to where to take the involved
officer to wait until time for his interviews.
(1)

(2)
(3)

(4)
(5)

(6)

The location will be determined based on availability of a
quiet and secure place for the employee to be kept away
from unnecessary contact with others. This may be the
police station, hotel, or employee’s home.
Once all photographs are taken and all evidence is
collected from the involved officer, he may change
clothing, shower, or sleep while waiting for the interview.
The involved employee will be allowed to contact a family
member or friend to be with them. Departmental
transportation may be provided for the family member or
friend, as needed.
The involved employee will be allowed to contact an
attorney, if desired, as soon as he requests and when it can
logistically be accomplished.
The employee may also contact or have time with a
member of the Critical Incident Stress Management team
(refer to G.O. B-8 600f5) or police chaplain when
appropriate and time allows in the investigative process.
The employee may make notes on the incident for later use
by his attorney and to assist in any future interview.

j.

Be responsible for the crime scene to ensure that it is fully
documented by photographs, diagrams, and all of the evidence
collected in accordance with accepted procedures

k.

Separate, secure, and interview all witnesses, including all officers
who were present but not involved in the actual shooting or
physical altercation that caused injury. These interviews will be
audio recorded.

l.

Ensure that an investigator and supervisor contact the family of the
deceased or injured to interview them about the family member, to
make notification of the incident, and to conduct a search for
evidence if warranted

m.

The investigators, supervisors, and Deputy County Attorney will
discuss the case facts and circumstances to determine the
applicability of Miranda Warning with respect to the involved
officer(s) upon completion of the witness and family interviews
and processing of the scene.

Page E1-20
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Use of Force

(1)

n.

General Order E-01

If it is determined that Miranda Warnings are to be given to
the involved officer(s), they will be given as soon as
possible prior to obtaining any further statements from the
officer(s).

Once all the above steps are completed, the investigator(s) will
conduct a voluntary interview with the involved officer(s). The
interview will be audiotape recorded. If circumstances require, a
videotaped interview, including a walk-through of the scene with
the officer(s), may be completed.
(1)

(2)
(3)

The officer will be told he is not under arrest. The officer
will be asked if he is giving the interview voluntarily, that
no threats, promises, or force have been used to obtain the
statement.
All contacts between the officer(s) and the investigator(s)
will be tape-recorded.
Should an officer choose to not give a voluntary statement
to the criminal investigator, the Professional Standards
investigator will be notified. The Professional Standards
investigator may then conduct an administrative interview
with the involved officer under Garrity.

o.

Once the criminal investigation is completed, the criminal
investigator will give a briefing to the Professional Standards
investigator prior to releasing the scene and involved officer(s).
The Professional Standards investigator may conduct any followup investigation he may need for the administrative investigation.

p.

Prepare a written report of their actions and assemble a complete
report, including reports from all officers assigned to the
investigation
(1)

q.

Officers directly involved, and witness officers that are
interviewed by the criminal investigators will not write a
report.

Provide complete copies of the entire criminal investigative report,
including photographs and other documents, to:
(1)
(2)
(3)
(4)

County Attorney’s Office
Professional Standards Section
Risk Management
Training sergeant

SUMMARY OF CHANGES:
400 Move Advanced Taser® from High Level to Intermediate Level of Force
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Use of Force

General Order E-01

800 A-H Rewrite Advanced Taser® procedures according to new training protocol including
when to carry, how to carry, readiness and safety, deployment, post-use procedures, and
documentation.
Add Written Taser® Aftercare Instructions at end of order
Revise Control Options Authorized at end of order, Change Defensive Resistance to Active
Resistance and revise examples. Add Taser® to Intermediate Level of Force.

Page E1-22
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TASER AFTERCARE

The Advanced Taser M26 sends low dose electrical current for up to 5 seconds to
temporarily stun and immobilize. The manufacturer reports that it may cause temporary
involuntary skeletal muscle contraction and a feeling of dizziness. It does not interfere
with heart muscle contraction or pacemakers and does not cause long term after effects
to muscles, nerves, or body functions.

W h a t t o ex p ec t :
It is normal to experience redness, numbness, and tingling in the effected area for a few
hours afterwards. If the skin was punctured by the taser probe, the probe has been
removed, the skin cleaned with an antiseptic and a bandage applied.

R ec o m m enda t i o ns :
Keep bandage clean and dry to reduce the possibility of infection. Watch for and seek
medical care if signs such as persistent redness and swelling or fever occur. If it has
been ten or more years since your last Tetanus shot see your doctor for a Tetanus
booster.

This information provided for your safety by the City of Chandler Police Department.

Date________________by _____________________________________________________________

Reference Number ___________

4/03

CPD 20-42

CHANDLER POLICE--CONTROL OPTIONS AUTHORIZED
Officer's

Officer's
Subsequent Goal

Original

Detain/Arrest

Low Level

Subject's Actions

Goal

Intermediate
Level

High
Level

Compliant

Detain/
Arrest

X

Passive Resistance
(Physical Actions that do not prevent officer's attempt at
control. Examples include non-threatening verbal
statements, becoming limp after handcuffing.)

Detain/
Arrest

X

Active Resistance
(Physical actions which attempt to prevent officer's
control. Examples include pulling away or running away
when an officer has reason to believe the person has
committed a criminal offense.)

Detain/
Arrest

X

X

Protect Subject

Attempt to Injure Self or Suicidal

Protect
Subject

X

X

X

Detain/Arrest

Active Aggression
(Assault with non-deadly physical force)

Defend/
Arrest

X

X

X

Aggravated Active Aggression
(Assault with deadly force) or Self Defense or Defense of
Another's Life

Defend/
Arrest

X

X

X

Deadly Force

X

Rev30 4/15/03

("X" indicates an authorized option)
Note: The use of any force is usually reactionary in that the officer is responding to the subject's actions. The officer's goal may then change in response to the
subject's actions. Progression of control options will normally proceed from left to right on this chart. However, officers may immediately use any
authorized option, if justified.
Definitions:

Low Level: Techniques that have minimal chance of injury. For example, empty hand escort controls, pressure points.
Intermediate Level: For example, impact weapon joint locks, come-along, control holds, chemical agents, and Advanced Taser®.
High Level: Techniques that have more than a minimal chance of injury. For example, kicks; elbow, palm or knee strikes; punches.