Stithen v Wadoc Wa Appeal to Wapab Gross Medical Misconduct 1997
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BEFORE THE PERSONNEL APPEALS BOARD STATE OF WASHINGTON 2 3 4 .LxJfX.I-\-h '"1 S-i- \-+ ~\.e.~ 5 Appellant. 6 vs. i ) Case No. '1) t ~}.-\. --9, \0 --00 u-:; ) ) ) STIPULATION AND ORDER FOR ) RETURi'i OF EXHIBITS AND/OR ) ~UC- Respondent. 8 ) ) DEPOSITIONS ) ----------------) 9 It is hereby stipulated that when the Order in the above-entitled action becomes final, or upon the 10 Order becoming final after an appeal. or upon the filing of a Dismissal, the Board may return or 11 12 destroy all exhibits in the above-entitled matter to the party introducing said exhibits. 13 14 ~ ....itd.L...'fJd- Appellant/!RepSentative for Appellant Representative for Respondent 15 16 Return V Destroy Return Destroy 17 18 19 20 IT IS SO ORDERED: DATEDthi~yof, )].z;t". b'H , 1997. 21 22 23 24 25 26 PersoMel Appeals Board 2828 Capitol Boulevard Olympia. Washington 98S~ I VOICE (360) 586·1481 FAX (360) 753-0139 E·MAIL info.pab~pab.stale.wa.us 2828 Capitol Blvd. PO BOlt 40911 Olympia. WA 98504·0911 STATE OF WASHINGTON PERSONNEL APPEALS BOARD HOME PAGE www.wa.gov/pab March 27, 1998 CERTIFIED 2-351-965-742 Dorothy Stithem 29020 pI Avenue S #21 Des Moines, WA 98198 RE: Dorothy Stithem v. Department of Corrections, Dismissal Appeal, Case No. DISM-96-0020 Dear Ms. Stithem: Enclosed is a copy of the order of the Personnel Appeals Board in the above-referenced matter. The order was entered by the Board on March 27, 1998. Sincerely, Don Bennett Executive Secretary DB:lh Enclosure cc: Michael Sellars, AAG Jennie Adkins, DOC BEFORE THE PERSONNEL APPEALS BOARD STATE OF WASHINGTON 2 ) ) Case No. DISM-96-0020 ) 3 DOROTHY STITHEM, 4 Appellant, ) 5 v. 6 7 DEPARTMENT OF CORRECTIONS, Respondent. 8 FINDINGS OF FACT, CONCLUSIONS OF ) ) LAW AND ORDER OF THE BOARD ) ) ) ) ) 9 I. INTRODUCTION 10 1.1 Hearing. This appeal came on for hearing before the Personnel Appeals Board, HOWARD 11 N. JORGENSON, Vice Chair, and ROGER F. SANFORD, Member. The hearing was held in the 12 Superintendent's Conference Room at the Washington State Reformatory in Monroe, Washington, 13 on March 12, 1998. JUDITH MERCHANT, Chair, did not participate in the hearing or in the 14 decision in this matter. 15 16 1.2 Appearances. Appellant Dorothy Stithem was present and represented herself pro se. 17 Respondent Department of Corrections was represented by Michael P. Sellars, Assistant Attorney 18 General. 19 20 1.3 Nature of Appeal. This is an appeal from a disciplinary sanction of dismissal for neglect 21 of duty and gross misconduct for Appellant allegedly failing to provide basic emergency assistance 22 to an inmate and failing to properly log the incident in the inmate's medical record. 23 24 1.4 Citations Discussed. WAC 358-30-170; Baker v. Dep't of Corrections, PAB No. D82-084 2S (1983); McCurdy v. Dep't of Social & Health Services, PAB No. D86-119 (1987); Rainwater v. 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j :\ordcrs\hc81ing:stid6020.doc School for the Deaf, PAB No. D89-004 (1989); Holladay v. Dep't of Veteran's Affairs, PAB No. 2 D91-084 (1992). 3 II. FINDINGS OF FACT 4 2.1' Appellant Dorothy Stithem was a Registered Nurse 2 and a permanent employee of 5 Respondent Department of Corrections (DOC) at the Washington State Reformatory (WSR) in 6 Monroe, Washington. Appellant and Respondent are subject to Chapters 41.06 and 41.64 RCW and 7 the rules promulgated thereunder, Titles 356 and 358 WAC. Appellant filed a timely appeal with 8 the Personnel Appeals Board on February 26, 1996. 9 10 2.2 By letter dated January 31, 1996, Appellant was dismissed from her position, effective II February 15, 1996, for neglect of duty and gross misconduct. The letter states in part: 12 13 14 15 16 17 Specifically, you neglected your duty and committed acts of gross misconduct in that on September 25, 1995, you failed to provide basic emergency assistance to an inmate and subsequently failed to properly log this incident in the inmate's medical record. At approximately 2:00 a.m., Officer Rimestad telephoned you and said that inmate Mattson, #724795, had requested medical assistance as the inmate was experiencing chest pains. You were also advised that the inmate believed that he was having a heart attack and that the nitroglycerin pills he was taking had not relieved his pain. Not being convinced of Officer Rimestad's call for immediate attention, you requested to speak to yet another officer, dwindling away more precious time. 18 19 20 21 22 23 24 25 Officer Munoz came on the telephone and reiterated that the inmate was indeed having chest pains. Officer Munoz relayed to you that this incident was a medical emergency. Instead of immediately responding to the unit, you replied to the officer that you did not want to go down to the unit if the inmate was just having heartburn. After Officer Munoz renewed his appeal that the incident was an emergency, you finally responded to the officer's request and arrived at the unit at approximately 2:05 a.m. without reviewing the inmate's chart which would have revealed evidence that the inmate had a history of hypertension. However, even though you were notified of the inmate's symptoms, you arrived at the unit without ANY medical equipment such as the emergency box, wheelchair or oxygen equipment. You acted improperly and were negligent by failing to take a full physical assessment of the inmate and merely read a radial pulse. You frittered more time away and asked the inmate if he was certain that he was not having heartburn. Additionally, you were 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j :\orders\hearing:stid6020.doc 2 negligent in leaving the inmate with the officers while you departed the unit to return to the hospital, 3rd floor. Instead, you should have remained with the inmate while the officers transported the inmate to the hospital floor. 2 Basic/standard nursing practices dictate that whenever a patient is complaining of or experiencing chest pains, that you immediately respond with the emergency/oxygen equipment. As a Registered and experienced nurse, you should have known that chest pains may be a symptom of: 1) cardiac; 2) pulmonary; or 3) chest wall problems and must be treated as such. 3 4 5 6 Fortunately, upon the inmate's arrival to the hospital floor, Registered Nurse Kelly May, whom you asked to assist you with the EKG, was prepared and immediate'y took charge of the situation. Registered Nurse May immediately started oxygen and took the inmate's vital signs and performed an EKG. You were told to then call the Physician Assistant, M. Semerad, who was "on call" and was told by her to review the inmate's chart because inmate Mattson had a history of cardiac problems. PA Semerad stated that you were having difficulty locating the cardiac history in the chart and you became somewhat flustered and repeatedly stated, "I can't find it, I can't find it." You failed to properly review and read the inmate's chart so that you could give or relay to the consulting medical professional essential and dynamic medical information on the inmate. Registered Nurse May, who had taken full charge, with minimal assistance from you, called "911" in order that the inmate be transported to Providence General Hospital in Everett. The inmate was ultimately treated for a triple bypass operation that very morning. 7 8 9 10 11 12 13 14 Furthermore, you neglected your duty and committed other acts of gross misconduct when you failed to chart this incident in the inmate's medical history chart. When you were instructed on September 28, 1995, to chart this incident, you failed to properly note that your comments were a "late entry" as required. 15 16 17 18 19 (Exh. R-l). 20 Officer Scott Rimestad has been a Correctional Officer at the Washington State Reformatory 21 2.3 22 for 2 1/2 years. On September 25, 1995, he was working the graveyard shift. He received a call 23 from the Section 3A control booth informing him that an inmate was having chest pains. Officer 24 Rimestad called the third floor hospital and told Appellant that an inmate was having chest pains. 25 Appellant asked him who the inmate was, what the inmate's condition was, how long he had been 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j:\orders\hcaring:Slid6020.doc 3 experiencing the chest pains, and where the inmate was located. Appellant indicated to Officer 2 Rimestad that she wanted him to assess the inmate's condition and then call her back. Appellant 3 also asked Officer Rimestad how long he had worked in Section 3A. Appellant then asked to talk to 4 any other officer who was present and Officer Rimestad gave the telephone to Officer Munoz. 5 Officer Rimestad testified that after about 10 minutes, Appellant arrived at the unit. However, even 6 though Officer Rimestad testified that he told Appellant that the inmate was having chest pains, 7 Appellant did not have the emergency equipment with her when she arrived to attend to the inmate. 8 Appellant asked the inmate several questions and observed his condition. She then told the officers 9 to transport the inmate to the third floor hospital. Officer Rimestad testified that although he did not 10 use the term medical emergency when told Appellant that the inmate was having chest pains, the II intent of his call was to get her to respond to the situation as soon as possible. 12 Officer Scott Rimestad). (Testimony of 13 On September 25, 1995, Officer Frank Munoz was asked by the control booth to go to the 14 2.4 IS Section 3A annex and assist with a problem with an inmate. When Officer Munoz arrived, Officer 16 Rimestad was on the telephone with Appellant and was telling her that an inmate wanted to see a 17 nurse. Appellant had .indicated to Officer Rimestad that she wanted to talk to another officer so 18 Officer Rimestad gave the telephone to Officer Munoz. 19 Appellant that the inmate was having chest pains and that someone needed to come to the unit. 20 Appellant told him that she did not want to come to the unit if the inmate was just having heartburn. 21 Officer Munoz testified that when he and Officer Rimestad returned to the inmate, the inmate was 22 sitting on the edge of his bunk, his complexion was ashen and pale gray, he was holding his chest 23 and he was having a hard time breathing. The inmate indicated that he had taken three to four 24 nitroglycerin tablets. After about five to severn minutes, Appellant arrived at the unit, however, she 25 did not have the emergency equipment with her. Appellant talked to the inmate and then instructed 26 Office Munoz testified that he told Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j:\orders\hearing:stid6020.doc 4 the officers to transport the inmate to the thrid floor hospital while she returned to the hospital and 2 prepared for the inmate's arrival. Officer Munoz testified that he has experience dealing with 3 medical emergencies and that under normal circumstances, the nurse would bring oxygen and an 4 emergency kit when responding to a situation involving an inmate with chest pains. In addition, the 5 nurse would stay with the inmate during the transport. After Appellant left to return to the third 6 floor, the officers transported the inmate. The inmate was unable to move to a wheelchair, and 7 therefore, in the interest of saving time, the officers carried the inmate up the stairs to the third floor 8 hospital. When they arrived at the hospital, Nurse Kelly May opened the door for them. Nurse May 9 took one look at the inmate and said to call "911." (Testimony of Officer Frank Munoz). 10 Registered Nurse 2 Kelly May testified that on September 25, 1995, she was working in the II 2.5 12 fourth floor hospital area. 13 emergencies but that third floor nurses are responsible for triaging inmates when a medical situation 14 occurs. Nurse May stated that for medical emergencies, the response time should be less than five 15 minutes. She testified that on September 25, Appellant called and asked her to assist her with 16 administering an EKG on an inmate. Nurse May testified that when she arrived to assist Appellant, 17 Appellant was reading .the EKG machine manual and asked her, in reference to the EKG machine, 18 "How do you run this thing?" When the inmate arrived, he was being carried by the officers, he 19 was not on oxygen, his vitals had not been taken, and nitroglycerin had not been administered. 20 Nurse May testified that at the very minimum, Appellant should have put the inmate on oxygen and 21 taken his vitals. Nurse May knew that the inmate had experienced previous problems, that he had 22 failed an exercise tolerance test, and that he needed to be given something to help him relax. Nurse 23 May told Appellant to call the Physician Assistant and have her order valium for the inmate. Nurse 24 May testified that the inmate's complexion was blue-gray, he was sweating, and he was 25 experiencing pain in the middle of his chest radiating to his left arm. Nurse May further testified She stated that fourth floor nurses do not to respond to medical 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia. Washington 98504 (360) 586-1481 hg:j:\orders\hearing:Slid6020.doc 5 that she took control of the situation and that Appellant did all of things she asked her to do. 2 However, when Nurse May was conducting the EKG, she thought that Appellant was calling the 3 medics as Nurse May had instructed her to do. Appellant had not heard her give this instruction, so 4 Nurse May called the medics herself. In addition, Nurse May testified that Appellant did not appear 5 to know where to locate information in the inmate's medical records. Nurse May further testified 6 that she logged the September 25 incident in the inmate's medical record. (Testimony of Nurse 7 Kelly May). 8 9 2.6 Norma Gray, Health Care Manager 2, investigated the Employee Conduct Report. Ms. Gray 10 found that Appellant's "actions during this incident were both unsafe and unprofessional." (Exh. R- II I, Att. 2). Ms. Gray testified that Officer Rimestad told Appellant that the inmate was experiencing 12 chest pains. Ms. Gray stated that an inmate with chest pains constitutes a medical emergency and 13 that Appellant should have responded appropriately. Ms. Gray further testified that Appellant had 14 been instructed to complete training in how to operate the EKG machine, but that even though 15 Appellant indicated that she had completed the training, she had not. (Testimony ofNorma Gray). 16 Mike Williams,_ Associate Superintendent of Custody, conducted the administrative hearing 17 2.7 18 on the Employee Conduct Report. In his Administrative Comments, Mr. Williams stated that 19 20 21 22 23 24 25 ". . . I am convinced that RN Stithem fell short of her obligation to provide professional and complete patient care in this instance, because of the following: (I) She had to be convinced by CO Munoz to come to the unit, by telling her that the inmate was complaining of serious chest pains (and she should not rely on any officer to determine the serious need for medical assistance. (2) She failed to review the inmate's chart, which obtained evidence that the inmate had a history of cardiac problems. (3) When she arrived in the unit, she had not brought oxygen or the emergency kit with her for her initial assessment and treatment of the inmate. She should have made a medical assessment when she saw the inmate and, upon determining the need for an EKG, called the other RN and asked that she make the necessary preparations while she (Stithem) stayed with the inmate. (4) She left the inmate with two officers and went back to the hospital when she knew five 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j:\ordcrs\hearing:stid6020.doc 6 nitroglycerin tablets had not helped the inmate and he was feeling pain starting to progress down his ann. (5) She was not able to read pertinent information, upon request on the telephone, to the consulting PA. (6) she was not able to run an EKG, which is a duty she should have received training in, or requested training in. (7) She failed to indicate in her chart entry that it was a "late entry." I agree with HeM Gray that RN Stithem's actions, and inactions, in this incident constitute misconduct. I recommend that appropriate corrective/disciplinary action be taken. 2 3 4 5 (Exh. R-I, Att. 2). 6 7 2.8 8 did not tell her that there was a medical emergency or that the inmate was having chest pains. At 9 the time, she believed the inmate asking for the nurse was an inmate she had previously treated with 10 Malox for indigestion. When she realized that Officer Rimestad did not know who the inmate was, 11 she asked to speak to another officer. Appellant testified that Officer Munoz told her that an inmate 12 wanted to see a nurse, not that the inmate was having chest pains. (Testimony of Appellant). 13 However, in her February 23, 1998, sworn declaration, Appellant states on page six that Officer 14 "Munoz told [her] that it was Inmate Mattson and that he complained of chest pains." (Exh. A-I). Appellant testified that the third floor clinic is very busy. She testified that Officer Rimestad IS 16 2.9 When Appellant arrived at the inmate's cell, the inmate was sitting on his bed. The inmate 17 told her that he had ch~st pains but that he had not told the officers. Appellant determined that the 18 inmate's pulse was strong and steady and that his complexion was ashen-gray, which she felt was 19 the inmate's normal color. (Testimony of Appellant). 20 21 2.10 Appellant determined that the inmate should be checked with the EKG machine and 22 instructed the officers to transport to the inmate to the third floor hospital by wheelchair. Although 23 Appellant had participated in training on the EKG machine, she had never used it on a patient. 24 Because she knew that Nurse May had cardiac experience, Appellant asked for her assistance. By 25 the time that the inmate arrived in the third floor hospital, Appellant stated that the inmate looked 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j:\orders\hearing:stid6020.doc , ( . @,i..tht. ,ltiZlvCSv .. w. . a 14. Q'QiiJw.3..Q"'3.ut.tawiiii"(A&J.S.J.(AM Mi. ,.aPM 7 .. t.( .. . i~I&QW.'(. "A,Jid.'>.. ..¥!',,:;w:;;;w.O.c L. (h.w.o;:.Jt%8t.. (M(M.'I=.J.t.# ... ..&d......A ...&. .... .. . ",II( entirely different and that his condition had escalated. When the inmate arrived, Appellant was on 2 the telephone with the Physician Assistant. Nurse May started the EKG machine and put the inmate 3 on oxygen. (Exh. A-I). 4 Appellant testified that although she was lacking confidence, she probably could have done what 5 was required. Appellant further testified that when she was talking to the Physician Assistant, she 6 looked through the recent entries in the inmate's chart and found the Physician Assistant's orders 7 for tests on the inmate. However, the results of the tests were not in the chart so Appellant was 8 unable to provide that information to the Physician Assistant as requested. Appellant stated that the 9 results of the tests were not put in the inmate's chart until October 5, 1995. (Testimony of 10 Appellant admits that Nurse May took charge of the situation, but . Appellant). 11 12 2.11 After the Physician Assistant ordered the inmate to be sent to the hospital by "911," 13 Appellant copied the inmate's records and the assisted the medics in getting the inmate ready to 14 leave. (Exh. A-I). 15 Appellant testified that the WSR had over 600 inmates at the time of ~is incident and that 16 2.12 17 she was unfamiliar with inmate Mattson. (Testimony of Appellant). 18 19 2.13 Appellant further testified that when Nurse May said she would chart the incident in the 20 inmate's record, Appellant agreed. Appellant then charted the incident in the inmate's record on 21 September 28, 1995, after her supervisor told her to do so. However, in her February 23, 1998 22 sworn declaration, Appellant states on page 13 that "Several weeks later. . . . My supervisor then 23 told me to prepare a chart entry which I did." (Exh. A-I). Appellant admits that although she 24 thought that she had, she did not note her chart entry as a late entry. (Testimony of Appellant). 25 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 8 hg:j:\orders\hearing:stid6020.doc ., .' it .QQ. , t .Q. ; ( ~;:;t~~i S, ,k . .eM iQi , ... Q.. ,S"Sd.t.%W. .. ;swc:wm. .. . . ... .QQ.. j(")$J¥4&&.&o..,..w,V:X..O.OIQ,W,Xdti. . .. .# t .. ( ..c,(.cy %.s:ss 41( 2.14 Kenneth DuCharme is the Superintendent of WSR and is Appellant's appointing authority. 2 Mr. DuCharme agreed with the results of the administrative hearing and felt that misconduct had 3 occurred. He determined that Appellant had neglected her duty by her reluctance to respond to the 4 incident after being asked to do so by the officers, by failing to take the emergency kit with her to 5 the incident, by conducting only a cursory check of the inmate, by not staying with the inmate 6 during the transport, by being unable to operate the EKG machine, by failing to note her entry in the 7 inmate's record as a late entry, and by failing to provide the requisite standard of care for the 8 inmate. Mr. DuCharme felt that Appellant's conduct demonstrated a series of gross errors in 9 judgment that could have had a catastrophic result and caused a great liability for the institution. 10 Mr. DuCharme testified that termination was the appropriate action in light of these gross errors. II (Testimony of Kenneth DuCharme). 12 III. ARGUMENTS OF THE PARTIES 13 3.1 Respondent argues that Appellant made a series of serious errors in judgment in a situation 14 in which time was of the essence. Appellant failed to respond to the situation in a timely manner 15 and when she finally did respond, she failed to utilize the tools that were available for her to use. 16 Respondent asserts that it cannot risk having medical staff providing an unacceptable level of care 17 to inmates. Therefore, "Respondent asks that the termination be upheld. 18 19 3.2 Appellant argues that a medical emergency was never declared by the officers and that the 20 officers never told her that the inmate was having chest pains. Appellant contends that the officers' 21 inappropriate transport of the inmate, after she had instructed them to use a wheelchair, caused the 22 inmate's condition to worsen and created a medical emergency. Appellant asserts that if anyone had 23 told her there was a medical emergency or a "man down," she would have responded appropriately 24 and would have utilized the emergency kit. Appellant argues that the evidence and testimony in this 25 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j:\orders\hcaring:Slid6020.doc 9 case contains many untruths, and that in her opinion, she handled the situation in an appropriate and 2 timely manner. 3 IV. CONCLUSIONS OF LAW 4 4.1 . The Personnel Appeals Board has jurisdiction over the parties hereto and the subject matter 5 herein. 6 7 4.2 In a hearing on appeal from a disciplinary action, Respondent has the burden of supporting 8 the charges upon which the action was initiated by proving by a preponderance of the credible 9 evidence that Appellant committed the offenses set forth in the disciplinary letter and that the 10 sanction was appropriate under the facts and circumstances. WAC 358-30-170; Baker v. Dep't of 11 Corrections, PAB No. 082-084 (1983). 12 13 4.3 Neglect of duty is established when it is shown that an employee has a duty to his or her 14 employer and that he or she failed to act in a manner consistent with that duty. McCurdy v. Dep't 15 of Social & Health Services, PAB No. 086-119 (1987). 16 17 4.4 Gross misconduct is flagrant misbehavior which adversely affects the agency's ability to 18 carry out its functions. Rainwater v. School for the Deaf, PAB No. 089-004 (1989). 19 20 4.5 In determining whether a sanction imposed is appropriate, consideration must be given to 21 the facts and circumstances including the seriousness and circumstances of the offense. The penalty 22 should not be disturbed unless it is too severe. The sanction imposed should be sufficient to prevent 23 recurrence, to deter others from similar misconduct, and to maintain the integrity of the program. 24 An action does not necessarily fail if one charge is not sustained unless the entire action depends on 25 the unproven charge. Holladay v. Dep't of Veteran's Affairs, PAB No. 091-084 (1992). 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia. Washington 98504 (360) 586-1481 hg:j:\orders\hearing:stid6020.doc 10 4.6 Respondent has met its burden of proof that Appellant neglected her duty and committed 2 acts of gross misconduct. Appellant received a call for medical assistance for an inmate who was 3 experiencing chest pains. Correctional officers are not medical staff and are not qualified to conduct 4 medical assessments on inmates. Rather than asking the officers to assess the condition of the 5 inmate, it is Appellant's duty to respond immediately and use her medical knowledge, skills and the 6 appropriate equipment to assess the inmate herself. Appellant failed to respond and assess the 7 inmate appropriately. In addition, Appellant, by her own admission, was not confident with her 8 ability to use the EKG machine on a patient. Furthermore, Appellant failed to properly chart 9 information in the inmate's medical record. Appellant neglected her duty in a situation which, 10 given the serious nature of her actions and inactions, could have resulted in an extremely negative II impact on the inmate and the institution. 12 Under the facts and the seriousness of the circumstances of this case, we conclude that 13 4.7 14 Respondent has proven that the disciplinary sanction of dismissal is warranted, and the appeal 15 should be denied 16 V.ORDER 17 NOW, THEREFORE, iT IS HEREBY ORDERED that the appeal of Dorothy Stithem is denied. 18 19 DATED this J7l/f) 20 dayof ~ , 1998. WASHINGTON STATE PERSONNEL APPEALS BOARD 21 22 23 24 25 26 Personnel Appeals Board 2828 Capitol Boulevard Olympia, Washington 98504 (360) 586-1481 hg:j :\orders\hearing:stid6020,doc 11 1 2 I, M. Louise Akramoff. cenify that on February 26, 1998, I mailed a copy of this document, postage prepaid. to all panics or their counsel of record. I cenify under penalty of perjury, under the laws of the State. of Washington. that .' ~. the foregoing is true and correct. #; AA7' (.r- 1. MAR 021998 ,;.. r 1/(/1_ 3 RECEIVED AP~EEARSLSoNNEL ... BOARD 4 5 BEFORE THE PERSONNEL APPEALS BOARD STATE OF WASHINGTON 6 7 DOROTHY STITHEM Appellant 8 9 10 NO. DISM-96-0020 t EXHIBIT AND WITNESS liST t v. DEPARTMENT OF CORRECTIONS, Respondent. 11 12 13 COMES NOW the Respondent t State of Washington Department of CorrectioDS t and 14 hereby designates the following witnesses and exhibits that may be used in the Respondent's 15 case in chief: 16 WITNESS LIST 17 18 19 20 21 22 23 24 25 26 1. 2. 3. 4. 5. 6. 7. 8. Scott Reimstad Frank Munoz Kelly May Richard Allis MattY Semerad Norma Gray Michael Williams Kenneth DuCharme EXHffiIT LIST R-l Disciplinary Letter dated January 31 1996 plus following attachments: a) Memo from Norma Gray to Annette Belden t dated June 15 t 1995. b) Employee Conduct Report dated September 18 1995. (18 pages). t t t WITNESS AND EXHIBIT LIST t t ATIORNEY GENERAL OF WASHINGTON Labor &: Personnel Division 90S Plwn St. SE. Bldg. 3 PO BOll 4014S Olympia, WA 98S~14S (360) 664-4167 1 2 R-2 Memo from Kelly May to Annette Belden and Norma Gray dated September 25, 1995. 4 R-3 Memo from Officer Munoz to Watch 1 Shift Lieutenant/Sergeant. 5 R-4 Memo to Norma Gray for c/o R. Allis, dated September 23, 1995. 6 DATED this 3 :;)b day of February, 1998. 7 CHRISTINE O. GREGOIRE 8 Attorn~e/~~ral yV~l¥YfSELLARS 9 MI HAEL P. WS A #21331 Assistant Attorney General 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 WITNESS AND EXHIBIT LIST ATTORNEY GENERAL OF WASHlNGTON Labor & Personnel Division 90S Plum SI. SE. Bldg. 3 PO Box4014S Olympia, WA 98504-0145 (360) 6644167 2 BEFORE THE PERSONNEL APPEALS BOARD 3 STATE OF WASHINGTON 4 5 Appellant, 6 7 ) Case No. DISM·96·0020 ) ~ NOTICE OF SCHEDULING DOROTHY STITHEM, vs. DEPARTMENT OF CORRECTIONS, 8 Respondent. 9 10 II ) ) ) ) ) -----------------) Notice is hereby given of scheduling the hearing on the appeal before the Personnel Appeals Board. The hearing will be held at the Washington State Reformatory, Monroe, Washington, on Thursday, March 12, 1998, beginning at 9:30 a.m. 12 13 \4 \5 16 The parties shall arrive at the hearing location thirty (30) minutes before the hearing time for the purpose of exchanging copies of, and when possible, stipulating to exhibits. The parties shall bring six (6) copies of the premarked exhibits which they intend to offer into evidence. Whenever possible, the parties should exchange witness lists prior to the day set for the hearing. If the services of an interpreter are needed, notify Personnel Appeals Board staff at least two weeks prior to the hearing. The hearing site is barrier free and accessible to the disabled. 17 18 DATED this 11th day of December, 1997. 19 WASHINGTON STATE PERSONNEL APPEALS BOARD; 20 i 21 22 23 24 25 cc: Dorothy Stithem, Appellant Michael P. Sellars, AAG Jennie Adkins, DOC :z. -351-e,~ 6- wOS 26 Personnel Appeals Boan 2828 Capitol Boulevar' Olympia, Washington 9850 Appellant served by both certified and regular mail. ·'., WASHINGTON STATE PERSONNEL APPEALS BOARD . APPEAL STATUS REPORT (To be completed by Mediators) Date: Appeal Name: Appeal Number: Ala cJ Q IV1 rae I' --Sl.i:t h _II-Pith Q M f I (n,cH<- i2 I (991: D..e.pt a f Corto cf ;01\5 ,A,J(1 o~q(p -OOd.-O The status ofthe above-captioned appeal is as follows: o o o o The appeal was settled and a copy of the withdrawal order is attached. The appeal was settled and the parties are going to withdraw. Appellant called to advise that he/she would withdraw. The appeal has been settled but final paperwork has not been c<;>mpleted. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ should be contacted by _ _ _ _ _ _, 19_ to be sure that the withdrawal is forthcoming. The appeal was not settled in mediation. The ea:se slie\:lle sew ee set £01 ¥f8 Miring emiference aud hegtins by tlie eeare. f{pcd--;r:3 se..t: o The mediation case has not been scheduled, and the case is being returned to the Board for re-assignment. Other Date /i1o"'clA {~,,qq5 , JENNIFER WOODS Attorney at Law 715 North 193rd Place Seattle, WA 98133 (206) 546·9081 November 3, 1997 Michael P. Sellars Assistant Attorney General P.O. Box 40145 OlYmpia, WA 98504-0145 Dorothy Stithem 29020 1st Avenue S., #21 Des Moines, WA 98198 Re: Stithem v. Dept. of Corrections PAS Case Ro. DISM-96-0020 Dear Ms. Stithem and Mr. Sellars: Enclosed please find the Pre-Hearing Statement in the above referenced appeal. This statement outlines the hearing date and other important dates leading up to the hearing. I urge Ms. Stithem to seek the advice of legal counsel if these cut off dates and the appeals procedure are confusing. Very tru1r yours, Jenni~~OOdS \ cc: Personnel Appeals Board PRE-HEARING STATEMENT Stithem v. Dept. of Corrections PAS Case Ho. DISM-96-0020 The pre-hearing dates were set by means of an October 23, 1997 letter of proposed dates to Appellant and counsel for Respondent and follow up telephone conversations with Appellant and counsel for Respondent confirming the acceptability of these dates. The representatives of the parties are: Dorothy Stithem, pro se; Michael P. Sellars, Assistant Attorney General, for the Respondent; and, Jennifer Woods, Mediator, for the Personnel Appeals Board. The following stipulations were made by the parties: 1. The hearing in this matter shall be held March 12, 1998 beginning at 9:30 a.m. at the Washington State Reformatory, Monroe, Washington. Discovery in this matter shall be served and filed so that it can be responded to no later than February 12, 1998. 2. 3. Appellant and counsel for Respondent shall exchange witness and exhibit lists, with a copy to the Executive Secretary, Personnel Appeals Board, no later than February 26, 1998. 4. Appellant and counsel for Respondent shall exchange prehearing briefs, if any, with a copy to the Executive Secretary, Personnel Appeals Board, no later than March 5, 1998. 5. Appellant and counsel for Respondent shall participate in a pre-hearing telephone conference with the Executive Secretary, Personnel Appeals Board, 9:00 a.m. March 9, 1998. The telephone conference call w~ll be initiated by the Executive Secretary and will be used to explore possible stipulations concerning witnesses, exhibits, and the statement of the issue to be presented to the Board. Any objections or corrections must be filed with the Executive Secretary within 20 days of the date of this statement and shall, at the same time, be served upon each of the participants named above. This statement becomes part of the official record of the proceedings, and the stipulations are binding on the parties, unless this statement is modified for good cause. Dated: November 3, 1997 PE~~~L By . APPEALS BOARD '==""'bL:-~~!f:-:?~:---:c..~.~ C~ JENNIFER WOODS Attorney at Law 715 North 193rd Place Seattle, WA 98133 (206) 546·9081 ,I October 23, 1997 Dorothy Stithem 29020 1st Avenue S., #21 Des Moines, WA 98198 Re: Michael P. Sellars Assistant Attorney General P.O. Box 40145 OlYmpia, WA 98504-0145 S~i~hem v. Dep~. of Correc~ions PAS Case Ro. DISM-96-0020 Dear Ms. Stithem and Mr. Sellars: My understanding is that Ms. Stithem is now representing herself in this matter. If this is not the case, please let me know as soon as possible. The hearing before the Personnel Appeals Board in this appeal is scheduled for March 12, 1998 beginning at 9:30 a.m. and will be held at the Washington State Reformatory, Monroe, Washington. I suggest the following pre-hearing dates: Discovery cut-off which is the date by which all discovery must be served and filed with thirty days to respond included: February 12, 1998. Exchange of witness and exhibit lists: Exchange of optional pre-hearing briefs: February 26, 1998. March 5, 1998. Pre-hearing telephone conference with the Personnel Appeals Board Executive Secretary: March 9, 1998. If these cut-off dates are acceptable, I will finalize them in an Order. Please let me know if these work for you. If I don't hear from you in a week or so, I will call you. Thank you for your efforts at mediation. Very truly yours, 171 Jennifer Woods cc: Kenneth Latsch JENNIFER WOODS Attorney at Law 71S North 193rd Place Seattle, WA 98133 (206) 546·9081 August 13, 1997 Dorothy Stithem 29020 1st Avenue S. #21 Des Moines, WA 98198 Re: Michael P. Sellars Assistant Attorney General P.O. Box 40145 OlYmpia, WA 98504-0145 Stithem v. Dept. of Corrections PAS Case No. DISM-96-0020 Dear Ms. Stithem and Mr. Sellars: The mediation in the above referenced appeal is scheduled for August 26, 1997 beginning at 10:00 a.m. and will be held at the Department of Social and Health Services, 840 North Broadway, Building A, Room 101, Everett, Washington. The purpose of the meeting is to try to resolve Ms. Stithem's appeal informally so that the need for a hearing before the Personnel Appeals Board is not necessary. My understanding is that Ms. Stithem may be attending the mediation without her attorney, John Arthur. I look forward to our meeting on the 26th and hope that we can find a resolution to this appeal. Very t1~lY yours, JennifUOOdS cc: John Arthur, Atty Kenneth Latsch, PAB JENNIFER WOODS Attorney at Law 715 North 193rd Place Seattle, WA 98133 (206) 546·9081 RECEIVEG APR 15 1997 April 14, 1997 Michael P. Sellars Assistant Attorney General P.O. Box 40145 Olympia, WA 98504-0145 Re: Dorothy Stithem 29020 1st Avenue South #21 Federal Way, WA 98003 S~i~hem v. Dep~. of Corrections PAS Case Ro. DISM-96-0020 Dear Mr. Sellars and Ms. Stithem: I have been assigned to act as mediator in this matter. As such, my role is to schedule a meeting to try to resolve this appeal informally without the need for a hearing before the Personnel Appeals Board. My understanding is that Mr. Sellars, who represents DOC is available for this meeting May 23, 1997 and that he is checking with the appointing authority concerning his availability. It appears that the WPEA is not representing Ms. Stithem in this appeal. Ms. Stithem, you are welcome to appear at the mediation on your.own or be assisted by counsel at that meeting, but it is up to you to retain an attorney if that is what you want. Please call me at the above referenced number to let me know whether the May 23, 1997 date for mediation will work for you. Leave a message if I am not there. If the May 23, 1997 date will not work, please include in your message some alternative dates so that I can get this matter scheduled. verYI~y yours, Jennlf~oodS cc: Kenneth Latsch CERTIFICATE OF SERVICE I cenify Ihall served a cop,. ',is document on all parties or their counselor ?rd on 09124196 '" rollo-. ()j' J I ' f.,.,. US Mail Posla8e Prepaid ~i' 1~rrl . Ul~jny£~n1m ABC/LcgaI Messenger I\~ f\.~ _ - SllIIC campus Delivery - Hand delivered by r. 1\ 2 ld~~~WlEL. C··\ -10 1 I I certiry under penally o~CJju'l' under the laws or the SllIIC or WlIShinglOn Ihal the roregoing is true and correct. ~\ DlIIcd: SepIClllbcr 24. 1996 at Olympia. WAll'. ~ Q I, J.. _\, . SEP .'. 1996 \'lJ11 l)\-009Dm~r\ PERSONNEL 3 - 4 BEFORE THE PERSONNEL APPEALS STATE OF WASHINGTON S SOAr'h6Afm .' pDt:" .... t 5 6 DOROTHY STITHEM, 7 8 9 NO. DISM-96-0020 Appellant, NOTICE OF WITHDRAWAL AND SUBSTITUTION OF COUNSEL v. DEPARTMENT OF CORRECTIONS, Respondent. 10 11 12 TO: AND TO: KENNETH LATSCH, Executive Secretary, Personnel Appeals Board; DOROTHY STITHEM, Appellant, Pro se. 13 14 NOTICE IS HEREBY GIVEN that VALERIE B. PETRIE, Assistant Attorney General, 15 does hereby withdraw as attorney for Respondent, Department of Corrections, in the above- 16 entitled action, and that MICHAEL P. SELLARS, Assistant Attorney General, is hereby 17 substituted as the attorney for said Respondent. 18 pleadings herein be served upon the undersigned attorney at the Office of the Attorney General 19 at the address given below. 20 DATED this It is requested that any and all further l/~ /c.) day of September, 1996. 21 22 ", 23 24 25 26 ATIO~EYG~OFW~mNwroN Labor &; Personnel Division NOTICE OF WITHDRAWAL AND SUBSTITUTION OF COUNSEL -1 90S Plum SL SE. Bldg. 3 PO Box 40145 Olympia, WA 98504-0145 (360) 6644167 WPEA The Washington Public Employees Association • t-800-544-WPEA Headquarters • 124 10th Ave SW Olympia WA 98501 • (360) 943-1121 FAX (360) 357·7627 Toll Free (800) 544-9732 Monroe Office • 20014 Hwy 2-E • Unit C Monroe WA 98272 • (360) 794-0733 FAX (360) 794-6986 Toll Free (800) 794-9732 Walla Walla Office • 401 WMain • Suite B Walla Walla WA 99362 • (509) 529·8632 FAX (509) 525-5487 Toll Free (800) 529·9732 iRlfE@fEnWlElli June 5,1996 JUN 0 7 1996 Kenneth Latsch, Executive Secretary WA State Personnel Appeals Board PO Box 40911 Olympia WA 98504-0911 Re: Dorothy Stithem Vs. DOC, Termination Appeal, DISM-96-0020 Dear Mr. Latsch: This letter confirms that WPEA will not be representing the above-named employee in this appeal. Further correspondence on this issue can be directed to the employee at their home address: 29020 1st Avenue S, Federal Way, WA 98003. Thank you for attending to this issue. . ;P~£ ..b(~"~~:.R2-l~:.,v'1 Katherine E. Cunningham WPEA-DOC Program Director (svJ2kalhy96llalc065106-05-96) cc: Dorothy Stithem Mark Lyon, WPEA General Counsel Diane Leigh, Manager Human Resources 1 2 3 CERTIFICATE OF SERVICE I certify lhal I served a cop' 'lis document on all panics or lheir counsel of record on Mardl13. I~ allows: K US Mail Postage Prepaid" ~Do:::.::ro=lhYl..::S~lilh=em:::._ Katherine E. CUMingham, WPEA _ ABC/Legal Messenger _ Stale Campus Delivery _ Hand delivered by 10 - I certify under penalty of perjury under lhe laws of the Stale of Washington thal the foregoing is true and correct. .....'M""'''.I... ~ ~~ 4 [pJ~©~nw~fDJ MAR 14 1996 PERSONNEL APPEALS BOARD BEFORE THE PERSONNEL APPEALS BOARD STATE OF WASHINGTON 5 6 DOROTHY STITHEM, 7 Appellant, NOTICE OF APPEARANCE v. 8 9 NO, DISM-96-0020 DEPARTMENT OF CORRECTIONS, Respondent. 10 11 13 KENNETH LATSCH, Executive Secretary, Personnel Appeals Board; DOROTHY STITHEM, Appellant; KATHERINE E. CUNNINGHAM, Washington Public Employees Association. 14 PLEASE TAKE NOTICE that the Respondent, Department of Corrections, without 15 waiving objection as to the sufficiency of service of process or jurisdiction of this Board, does 16 hereby enter its appearance in the above-entitled action, by and through its attorneys, 12 TO: 17 18 19 20 21 22 23 24 25 26 ATTORNEY GENERAL OF WASHINGTON NOTICE OF APPEARANCE -1- Labor & Personnel Division 905 Plum Street SE , Bldg. 3 PO BOX 40145 Olympia, WA 98504-0145 (360) 664-4167 2828 Capitol Blvd. PO Ball ~0911 Olympia, WA 9850.s·0911 STATE OF WASHINGTON PERSONNEL APPEALS BOARD (360)586-1481 FAX (360) 753·0139 March 1, 1996 Ms. Katherine E. Cunningham Washington Public Employees Association 20014 Hwy. 2-E #C Monroe, WA 98272 RE: Dorothy Stithem v. Department of Corrections, Dismissal Appeal, Case No. DISM-96-0020 Dear Ms. Cunningham: This letter is to acknowledge receipt of the above entitled appeal by the Personnel Appeals Board on Februarv 26, 1996. . Sincerely, hJ!rIf e Executive Secretary KJL:tmp cc: Dorothy Stithem Linda A. Dalton, AAG Jennie Adkins, PO z:\unp\newappl\slithem.doc "'''~I WPEA The Washington Public Employees Association • 1·800·544·WPEA Headquarters • 124 10th Ave SW Olympia WA 98501 • (360) 943-1121 FAX (360) 357-7627 Toll Free (800) 544-9732 Walla Walla Office • 401 W Main • Suite B Walla Walla WA 99362 • (509) 529-8632 FAX (509) 525-5487 Toll Free (800) 529-9732 Monroe Office • 20014 Hwy 2-E • Unit C Monroe WA 98272 • (360) 794-0733 FAX (360) 794-6986 Toll Free (800) 794-9732 ~S~\~ ®\t ,,~\<j~ ~ February 22, 1996 ~t.~ 'J ,. , ,,\~\~\.. ." ..._...... Q\') . ,~ r- Kenneth Latsch, Executive Secretary WA State Personnel Appeals Board PO Box 40911 Olympia WA 98504-0911 Re: DOC-WSR Termination, D. Stithem, RN Dear Mr. Latsch: Enclosed is the appeal and materials, filed on behalf of the above-named employee. Please contact me directly if there is further information required. Sincerely yours, L/!' . rfl<-7fcLL-'~c!dM~~/rKatherine E. Cunningham Employee Relations Specialist (sv/1 kathy96llalsc222l02-22·95) cc: D. Stithem Phil Archibald, WPEA-WSR President Rick Hall, WPEA-DOC Program Director \)\ SH - qG· Ct U APPEAL FOR\1 WASHINGTON STATE PERSONNEL APPEALS BOARD 2828 Capitol Blvd. P.O. Box 40911 Olympia, WA 98504-0911 PH: FAJ(: SCAN 321·1481 (360) 586-1481 (360) 753-0139 PRINT OR TYPE· SIGN ON PAGE 2 APPELLANT IDENTIFICATION PART I. --- NAME:_---:.:D;.;:o;.;:r~o:....:t:....:h.:..,jyi.....-.:S~t=-l=-·t=_h:.:.e:.:._=m~-:-:-::-- ~,.,...P"""E,....,h"";"'S.....O.....;·-=-·, ll,;=;:; :: ;,;: ~ ,- ~_ -, ,-; (last name. first name, middle initial) (City, state and ZIP code) PHONE NUMBERS: . • WORK: (360) 794-2600 HOME: (206) 946-5807 (Include area code) EMPLOYING AGENCY OR INSTITUTION:. _ D_O_C_-_W_S.....;R~ AGENCY OR INSTITUTION THAT TOOK ACTION YOU ARE APPEALING:,_ _. . .:tv.:. :S:..,:R.:. . .PART II. _ REPRESENTATIVE'S NAME, ADDRESS AND TELEPHONE NUMBER: Katherine E. Cunningham, Employee Relations Specialist WPEA 20014 Highway 2-E, Unit C 1 (800) 544-9732 #202 voicemail Monroe, WA 98272 Monroe Office (360) 794-0733 PART III. TYPE OF APPEAL CHECK ONE OF THE FOLLOWING TO INDICATE THE TYPE OF APPEAL YOU ARE FILING: x a. Disciplinary: (check applicable action(s). X Dismissal, Suspension, _ _Demotion, _ _ b. Disability Separation; _ _ c. Rule or Law Violation (complete Pan IV. of this form); _ _ d. Reduction in ForcelLa>'off(complete Part IV. of this form); _ _ e. Allocation (position classification) (complete Part V. of this form); _ _ f. Declaratory Ruling (see WAC 358-20-050); _ _ g. Exemption of Position. _ _Reduction in Salary; PAPTIV. RULE VIOLAnON OR: 'UCTION-IN-FORCE APPEALS ONLY What Rule(s) or Law(s) do you believe were violated? Explain the p~icular circumstances of the alleged violation: How were you adversely affected by the alleged violation? What remedy are you requesting in this case? PARTY. ALLOCATION APPEALS ONLY Has there been a review ofyour allocation? Yes_ _ No Ifso, by whom? _ To which class do you think your position should be allocated? _ DATE SIGNED CHASE RIVElAND Secretary STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS WASHINGTON STATE REFOR,\-1ATORY P.O. Box 777 • ,vfonroe, Washington 98272-0777 January 31, 1996 PERSONAL DELIVERY Dorothy Stithem 29020 1st Avenue S., #21 Federal Way, WA 98003 Ms. Stithem: This is official notification of your dismissal effective the end of your scheduled shift on February 15, 1996, from your position as a Registered Nurse 2 with the Department of Corrections, Washington State Reformatory. This disciplinary action is taken pursuant to the Civil Service Law of Washington State, Chapter 41.06, Revised Code of Washington, and the Merit System Rules, Title 356, Washington Administrative Code Section 356-34-010 (1-a) Neglect of Duty, 1-h) Gross misconduct, and 356-34-040 Dismissal Notification. Specifically, you neglected your duty and committed acts of gross misconduct in that on September 25, 1995, you failed to provide basic emergency assistance to an inmate and subsequently failed to properly log this incident in the inmate's medical record. At approximately 2:00 a.m., Officer Rimestad telephoned you and said that inmate Mattson, #724795, had requested medical assistance as the inmate was experiencing chest pains. You were also advised that the inmate believed that he was having a heart attack and that the nitroglycerin pills he was taking had not relieved his pain. Not being convinced of Officer Rimestad's call for immediate attention, you requested to speak to yet another officer, dwindling away more precious time. Officer Munoz came on the telephone and reiterated that the inmate was indeed having chest pains. Officer Munoz relayed to you that this incident was a medical emergency. Instead of immediately responding to the unit, you replied to the officer that you did not want to go down to the unit if the inmate was just having heartburn. After Officer Munoz renewed his appeal that the incident was an emergency, you finally responded to the officer's request and arrived at the unit at approximately 2:05 a.m. without reviewing the inmate's chart which would have revealed evidence that the inmate had a history of hypertension. However, even though you were notified of the inmate's symptoms, you arrived at the unit without ANY medical equipment such as the emergency box, wheelchair or oxygen equipment. You acted improperly and were negligent by failing to take a full physical assessment of the inmate and merely read a radial pulse. You frittered more time away and asked the inmate if he was certain that he was not having heartburn. Additionally, you were negligent in leaving the inmate with the officers while you departed the unit to return to the hospital, 3rd floor. Instead, you should have remained with the n t.J recycled pJpe, Dorothy Stithem Termination Letter January 3lD, 1996 Page 2 inmate while the officers transported the inmate to the hospital floor. Basic/standard nursing practices dictate that whenever a patient is complaining of or experiencing chest pains, that you immediately respond with the emergency/oxygen equipment. As a Registered and experienced nurse, you should have known that chest pains may be a symptom of: 1) cardiac; 2) pulmonary; or 3) chest wall problems and must be treated as such. Fortunately, upon the inmate's arrival to the hospital floor, Registered Nurse Kelly May, whom you asked to assist you with the EKG, was prepared and immediately took charge of the situation. Registered Nurse May immediately started oxygen and took the inmate's vital signs and performed an EKG. You were told to then call the Physician Assistant, M. Semerad, who was "on call" and was told by her to review the inmate's chart because inmate Mattson had a history of cardiac problems. PA Semerad stated that you were having difficulty locating the cardiac history in the chart and you became somewhat flustered and repeatedly stated, "I can't find it, I can't find it." You failed to properly review and read the inmate's chart so that you could give or relay to the consulting medical professional essential and dynamic medical information on the inmate. Registered Nurse May, who had taken full charge, with minimal assistance from you, called "911" in order that the inmate be transported to Providence General Hospital in Everett. The inmate was ultimately treated for a triple bypass operation that very morning. Furthermore, you neglected your duty and committed other acts of gross misconduct when you failed to chart this incident in the inmate's medical history chart. When you were instructed on September 28, 1995, to chart this incident, you failed to properly note that your comments were a "late entry" as required. On December 6, 1995, a pre-termination meeting was held to further discuss this incident and the recommendation that your employment be terminated. I provided you until December 11, 1995, to provide me with any mitigating reasons not brought to my attention which might affect my final decision concerning your employment. I have not received any written statement. In addition, in reviewing your personnel file, I find a memorandum dated June 15, 1995, from Norma Gray, Health Care Manager, to Annette Belden, your supervisor, which documents your unsafe and unacceptable nursing practices. Copies of the June 15, 1995, memorandum and the Employee Conduct Report which describes this incident in more detail are attached and incorporated herein (attachments 1 & 2) Your failure to: 1) immediately respond to an inmate known to have a hypertensive history; 2) review the inmate's chart in order to obtain pertinent medical information; 3) promptly/swiftly respond with all necessary/basic medical emergency equipment; Dorothy Stithem Termination Letter January 311l, 1996 Page 3 4) take all of the inmate's vital signs; 5) accompany the inmate during his transport in a wheelchair to the hospital floor; 6) operate the EKG machine, and 7) properly denote a "late entry" into the inmate's chart are considered acts inconsistent with acceptable medical/nursing practices, gross misconduct and neglect of duty. Your acts of gross misconduct and neglect of duty in this case could have resulted in the inmate's death due to your poor standards of practice, mistreatment and lack of medical attention. Your failure to properly respond to a medical emergency with even the minimal medical emergency paraphernalia and subsequently failing to promptly chart this incident of a cardiac patient are acts which are inconsistent with good nursing practices and cannot be tolerated. Your late entry into the inmate's medical chart without the proper "late entry" notation is also conduct contrary to minimum nursing practices. Your actions are considered very serious and are detrimental to the good order, discipline and safety of the institution. In addition, you 'have exposed the Department to potential liability because of your failure to act and respond to an inmate known to have had a cardiac history. Therefore, considering the seriousness and the potential consequences of your actions, I have no alternative but to terminate your employment with the Department of Corrections. Under the provisions of the Washington Administrative Code 358-20-010 and 040, you have the right to appeal this action to the Personnel Appeals Board. Your appeal must be filed in writing to the Office of the Executive Secretary, Personnel Appeals Board, 2828 Capitol Boulevard, Olympia, WA 98504, within thirty (30) days after the effective date stated in paragraph one of this letter or you have the right to file a grievance under the provisions of Article 10 of the Collective Bargaining Agreement between the Department of Corrections and the Washington Public Employee Association. 3GJ\~ Kenneth DuCharme, Superintendent Washington State Reformatory KD:jm cc: Eldon Vail, Assistant Director Division of Prisons Jennie Adkins, Director, Division of Human Resources Linda Dalton, Sr. Assistant Attorney General Cheryl Landers, Northwest Area Personnel Manager L. Nani McLaughlin, Personnel Supervisor Personnel File CHASE AJ\lELAND Seer.lary STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM TO: Annette Belden, RN 3 FROM:~ Norma L. ·Gra,*CM 2 DATE: 6/15/95 SUBJECT: Dozoothy stithem, M 2 It was bzoouqht to my attention ~oday that Dorothy stithem, RN 2 has been prepourinq narcotics, puttinq them in unmarked paper fluted cups, ana then placinq them in an unmarked drawer in the meacart. This is an unsafe and unacceptable practice. . It was also brouqht to my attention that she has been c10inq laD In one incident she assisted in securinq the IV line on an HIV positive patient without the \,lse ot qloves. Accordinq to OSHA, WISHA, and the Department of Health the institution could be fined $5,000.00 dollars per nurse if this practice were reported to the Department of Health. draws and worlcinq with IV lines without \,lsinq qloves. Please discuss these two issues with Dorothy and prepare a letter of counseling outl!n!nq the proper technique she should be usinq. I will review the letter of counselinq on TUesday, June 20th, 1995 prior to you issuing it to her. cc: Superintendent Annette Belden personnel file X. DUCharme, rt=ti~1:!l_·rtUso...nel'~.f'1"'1EJ file .. NLG/em ATTACHMENT # _ l__ OF_......._ _ PAGE. - -__ EMpLOYEE CONDUCT REPORT DEPARTMENT OF CORRECTIONS THIS FORM TO BE USED IN COMPLIANCE WITH POLICY DIRECTIVE NO. 857005 INSTRUCTIONS AND TIME LIMITS: 1 The person making the report shall provide a clear description of the incident under "DescriptIon of Incident" and. with any wltness{es) or person{s) having knowledge. shall sign in the space provided and submit to the superVisor of the Involved employee within louneen (14) calendar days after the date of discovery of an employee's alleged misconduct. 2 The form shall be submitted 10 the employee involved who shall complete the "Employee's Statement" and return the report to his: her supervisor wIthin seven (7) calendar days follOWing the date of receipt. 3 The approprrate supervisor shall review the facts of the inCident. complete the "Supervisor's Report" and suomlt the report to the Office Head within seven (7) calendar days follOWing the date of receipt. It4. The Office Head or designated representative shall review and within thirty (3D) calendar days following the date of receipt determine whether misconduct has occurred. This shall be reported under" AdmiOlstrative Comments" and shared with the employee. When the supervisor and Office Head are the same person, the supervisor's supervisor shall complete the Administrative Comments, i .... OyEE ORGANIZATIONA;. INVO~ YEO Dorothy Stithem. RN 2 UNI~ WSR/Health Services . DATE OF INCIOENT 'OSITION TITLE 9/25/95 TIM£ OF INCIDENT [iJAM DpM 2 DESCRIPTION OF INCIDENT: On 9/25/95 at approximately 2 AM inmate Mattson #724793 on 3A declared a medjcal emergency for chest pein. You arrived on 3A at approximately 2:05 AM without 02 and the emergency box. You remained for approximately 2 minutes on 3A and requested the inmate be taken to the clinic. Mr. Mattson #724793, quickly deteriorated with increased pain. shortness of breath and cyanosis. You asked Kelly May. RN 2. to assist you. She stated she had to take charge of the situation. 'The inmate was transported via 911 to the hospital. you did not chart your initial encounter and assessment of the patjent INITIATED BY: •....E (PLEASE PAINT) IJ~ hi tffr, wrTNESSfES): .......E : ~·30(R£V 3'851 .~. , POSITION TITLE I I '. SIGNIITURE I i~~,gbJzl I OAT~ :4 f > DATE DELIVERED TO EMPLOYEE EMPLOYEE'S STATEMENT: J~ BY ~ I-P 2~ "." Signature of c../ §!Em~pe!IO~y~ee!::--L::~~~~~~CL--:YL.~~~~~If"Date: iUPERVISOR'S REPORT: DATE RECEIVED BY SUPERVISOR )MINISTRATIVE COMMENTS: DATE RECEIVED BY OFFICE /tJ - ~ - '75' BV: BY: On 11/14/95, I met with Dorothy Stithem and her representative, Ann Lindsey; HRA ¥. Doyle and PO L.N. McLaughlin were also present. Ms. Stithem stated that she initially thought the inmate in 3A might have been an inmate she had seen several days before to whom she had given Maalox. She stated that she did not look at the chart for this inmate because she thought she should go to the unit to assess him and getting the chart first would have taken a longer amount of time. She said she took the inmate's pulse and it seemed fine and, after speaking (Continued on page AC-2) DISTR18UTlD" OAlGII\IAL-EMP\.OYEE'S PERSONNEL FILE O~ COPY-EMPLOYEE --.... _ •• _ _0. - CHI.SE RIVE~I.ND 5e:: elJr. o . -- _0- _. - - - --- :>iASE RIVELAND Se:rE'lary STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM TO: FROM: DATE: SUBJECT: c.Ht-S= RIV=~ANJ Se-:,pla'"': STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM TO: DATE: FROM: SUBJECT: .. :HASE RIVE:..ANC Se:re>lary STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM TO: FROM: DATE: SUBJECT: ------- ---_ . :,,..,1,5: .----' RIV:LAND 5e-::eta ry STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM TO: DATE: FROM: SUBJECT: _--1-_ _ DOC 2-11001/891 oF_/~f__ SUPERVISORY RESPONSE ECR - Dorothy Stithem, RN 2 Staff persons C/O R. Allis, C/O Munoz, C/O C. Reed, Sgt. R. Kornegay, Marty Semerad, PAC, as well as yourself were interviewed as a result of this ECR. Officer Munoz states he heard Officer Reimstadt on the phone talking to you stating there was a medical emergency with inmate Mattson #724793 having chest pain. Officer Munoz said there was hesitation on your part to respond to 3A unit and he again repeated that inmate Mattson was having chest pains. You did respond at approximately 2: 05 am without any medical equipment, such as the emergency box, wheelchair, or oxygen. The only assessment done by you in the inmate's cell was to take a radial pulse and to tell the officers to bring inmate Mattson to the 3rd floor. You left Officer Reimstadt and Officer Munoz with the patient and returned to the 3rd floor. On returning to the 3rd floor you called Kelly May, RN 2 and requested assistance to perform a EKG on inmate Mattson. She immediately upon arrival of the inmate started oxygen and took vital signs. RN May states she and PAC Semerad who was on call, told you 911 would have to be called. PA Semerad states when she received the call from you that you had little or no information to report on inmate Mattson. PA Semerad states she told you to look in the chart because Mattson had a history of cardiac problems. PA Semerad also stated you were having difficulty locating the cardiac history in inmate Matsons chart and became somewhat flustered and repeatedly stated "I can't find it, I can't find it". Inmate Mattson was transported to Providence General Hospital in Everett. RN May states she then finished charting on inmate Mattson and returned to the 4th floor. The incident was reported to RN 3 Annette Belden. When she checked inmate Mattson's chart she noted you had not charted regarding this incident. You were instructed by RN 3 Belden on 9/28/95 to make a late entry notation. in inmate Mattsons medical record. A copy of your note which is dated 9/25/95 at 3 am does not indicate this was a late entry nor does it give a thorough description of the incident. Your actions during this incident were both unsafe and unprofessional. . NLG/cm ATT.!\CHMENT # _RS""""PAGE _ -_Y_- IS OF WSR - 11/14/95 Emolovee Conduct Reoort - RN D. Stithem Date Incident: 9i25/95 Administrative Comments Page AC-2 of with him in the unit, she found that he had taken five "nitros" in the orevious short while and that seemed to do no good. He began complaining of pain going down his arm and, at that point, she decided he should be taken to the~third floor of the hospital where an EKG and treatment could be started. She believed that the officers carrying the inmate up the stairs might well have caused him more pain and anxiety than bringing him up more slowly in a wheelchair. She stated that she had only done two EKGs before, which is why she asked RN May to come down from the fourth floor and run the EKG. She believed that, once RN May had taken charge (she had ER experience), it was her role to assist RN May. She stated that it. was difficult for her to find the last consult (during her teleohone conversation with the PA on duty) because that consult was not in the chart. Basically, RN Stithem believed the situation was handled well and that appropriate treatment was given. Regarding the late entry in the chart, RN Stithem said that, since RN May's entry was quite detailed and covered the incident well, she herself did not write much; she indicated that she failed to write "late entryll in the charting. After reviewing the charting, reading the memo from RN May dated 9/25/95, the memo from CO Reed of 9/26/95, the memo from CO Munoz of 9/25/95, the memo from Sgt. Kornegay of 9/25/95, the memo from CO Allis regarding inmate Morton 906181 of 9/23/95, the memo of RN Stithem of 9/28/95, and the Supervisor's Report of HeM N. Gray dated 10/16/95, I am convinced that RN Stithem fell short of her obligation to provide professional and complete patient care in this instance, because of the following: (1) She had to be convinced by CO Munoz to come to the unit, by telling her that the inmate was complaining of serious chest pains (and she should not rely on any officer to determine the serious need for medical assistance. (2) She failed to review the inmate's chart, which obtained evidence that the inmate had a history of cardiac problems. (3) When she arrived in the unit, she had not brought oxygen or the emergency kit with her for her initial assessment and treatment of the inmate. She should have made a medical assessment when she saw the inmate and, upon determining the need for an EKG, called the other RN and asked that she make the necessary preparations while she (Stithem) stayed with the inmate. (4) She left the inmate with two officers and went back to the hospital when she knew five nitroglycerin tablets had not helped the inmate and he was feeling pain starting to progress down his arm. (5) She was not able to read pertinent information, upon request on the telephone, to the consulting PA. (6) She was not able to run an EKG, which is a duty she should have received training in, or requested training in. (7) She failed to indicate in her chart entry that it was a "late entry." I agree with HeM Gray that RN Stithem's actions, and inactions, in this incident constitute misconduct. I recommend that appropriate corrective/disciplinary action be taken. ATT':.(.HMENT ff._~~ 9 PAGE -"""--_OF _ .r. /1 STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS MEMORANDUM FROM:~ -0 ..;r I , CIC) ,.." 0 -J I"') < a:: au Co:' z'" f1") a- 0 - r- V) :z- t- cC & t"\J r- o ... 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I 0.05-'25 Hz: ~60 5SF , AT-l0 C '.44 WSR MONROE &:IIIIUII I\MllltC/\ rUIn' I~""'I\ /7/1 :~AS: R!VE~ANGfl Secretary I STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS WASHINGTOI\; STAn ;::EFORMATOR) P.O BOA 7:-~ • t.lonmc-. \ \'.)erllnglon 98::-::-0.7,- DATE: 09-26-95 TO: WATCH 1 LIEUTENANT/ SERGEANT FROM: OFFICER REED, C. (W-l) SUBJECT: INMATE MATTSON #724793 At approximately 2: 13 a.m., on 09-25-95, I anive with a wheelchair at cell 3A66. Inmate Mattson, #724793 was sitting on his bunk and holding his chest with both hands. Officer Munoz stated that RN Stithem had been to the cell, had spoke with Inmate Mattson, and had then left to return to the 3rd. floor hospital. Inmate Mattson was not able to stand, so he was lifted into the wheelchair by Officer Munoz and 1. When we arrived at the entrance of the upper Segregation area (adjacent the block 3 control booth) I felt that due to Inmate Mattson's shortness of breath and severe chest pains, that there was not enough time to safely transport Inmate Mattson via the block 3 elevator. Offic~Munoz and I carried Inmate Mattson to the 3rd. floor hospital via the block 3 stairweU. We were met at the door by RN May, who immediately administered Oxygen to Inmate Mattson. RN May stated to me that Inmate Mattson would require treatment at an outside hospital. At that time, approximately 2: 15 a.m., I notified Lieutenant Ahlstedt of the pending outside hospital trip, and then left the 3rd. floor hospital, as ordered by Lieutenant Ahlstedt. ~~.".' ~~ .. 1-2~-1~ .... ATT.f\C:Hfv.ENT It .? PAGE .--:..../ t:A _ --=~ OF I~ ':HASE RIVELAND Secretary STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS \\'A5HINGT()~ STATE REFORMAT()I·:) P.o. 80x 7'i- • f"llmroc-. Was/lington '10:""7_·0.-,-; TO: WATCH 1 SHIFT LIEUTENANT/ SERGEANT FROM: OFFICER MUNOZ (WI) .. DATE: 09-25-95 SUBJECT: INMATE MATTSON #724793 On 09-25-95, at approximately 2:00 a.m., I went to block 3 for fonnal count. As I entered Block 3. Officer Cook asked me to assist Officer Reimstadt in 3A Unit who is new Intermittent Officer. As I entered 3A, Officer Reimstadt was on the phone talking to Nurse Stithem regarding a medical emergency with Inmate Mattson # 724793, who was having chest pains. Nurse Stithem asked to talk to another Officer so Officer Reimstadt handed me the phone. I told Nurse Stithem that Inmate Mattson was declaring a medical emergency because he was having chest pains. Nurse Stithem stated that she didn't want to respond and find out that Inmate Mattson was only having heartburn. Nurse Stithem then stated that she would come down and check on the Inmate after I repeated that Inmate Mattson was having chest pains. Officer Reimstadt and I then proceeded to 3A66. RN Stithem arrived at approximately 2:05a.m., without any medical equipment and spoke to Inmate Mattson. Inmate Mattson stated that he was having severe chest pains. Inmate Mattson repeated several times that they were severe chest pains. RN Stithim stated that she was going back to the 3rd floor hospital to get things ready, and that I was to bring Inmate Mattson to the 3rd floor hospital. RN Stithem then left Officer Reimstadt and myself with Inmate Mattson. At approximately 2:08 a.m., I requested that Officer Cook to call for a wheelchair. Officer Reed arrived at approximately 2: 13a.m.• with a wheelchair. Inmate Mattson was lifted into the wheelchair because he was unable to stand. Inmate Mattson was carried up the block 3 stairs to the 3rd floor hospital, where he was immediately met by RN May and given Oxygen. RN May stated that 911 needed to be notified. At approximately 2:40 a.m., I left the 3rd floor hospital and returned to the compliance of orders by Sergeant Kornegay. -office""i..,n_ _~ -,. ;,,1 ( It PAGE 0'< _ ----~---- ---1--_-- CH/.SF RIVELANO Secretary . ... ~ O-~ L•• f STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS '!.TOi-<v WASHINGTON 51ATE REFORMATORY P.O. Box 777 • Monroe. W.uhington 98272·0777 TO: Capt. Evans 9-25-95 FROM: Sgt. R. Kornegay Re: Matcson # 724793 At approximately 2:00am, 9-25-95, I recieved a radio call indicating there was an emergency in the 3-A unit, I called the cage, and was told by c.o. Cook, Mattson # 724793 was declaring a medical emergency due to chest pains. Cook said c.o. Munoz was on the scene, che nurse had been notified, but a wheelchair was needed to transport the inmate to the infirmary. I called c.o. Reed back from night patrol, and instructed him to take a wheel chair to 3-A, asap. R.N. Stithem arrived at approximately 2:05am, and requested we transport the inmate to the infirmary. According to C.O. Munoz, R.N. Stithem returned to the infirmary at approximately 2:07am, stating she would get things ready for the inmate. Up to this point, we received no indication this was a life or death situation. c.o. Reed arrived a few minutes later. He and C.O. Munoz assessed the situation, the inmate indicated he had taken 6 or 7 nitro pills with no relief, and he was in severe pain. C.O.'s Reed & Munoz took the initia~ive and decided Mattson needed immediate care. Rather than take the elevator, they physically carried Mattson up the back stairs to the infirmary. They sensed time was of the essence. I was told by R.N. May, their quick thinking saved Mattson's life. When I arrived for work today, R.N. May told me Mattson had a massive heart attack, and without Reed & Munoz taking the action they did, Mattson would not have survived. I believe Reed & Munoz should be commended for their accurate assessment of the situation, and the action they took. I would also like to request a gurney, and a wheelchair be placed in 3-A to save time in an emergency situation. cc; Norma Gray Kelly May ---.....",...----- ._-- ATT'~~::~:'Jii: iJ r t! .--d.'-- _ i -- { , . ,. '"H '1,-w"'~ II VI,;: J ON S·· '.. . ,__ '··.!r."~:.:"'.~;·t . .. I I . ti- :v ~ ifJ: Norma Gray . 5T ;"n OF W0\5HI"JGTO" H~ALth DEPARTMENT OF CORRECTIONS s-·, .,- ~""'''V~ 1:.'" II",:.~ iJ;~I": MEMORANDUM DATE: 09-23-95 . SUBleT: Inmate Morton #906181 FROM:c/o R. Allis 3A-63, Medical Emergency At approximately 1:12 A.M., on 09-23-95, inmate Morton, #906181 complained to the unit officer of chest pains declaring a medical Emergency. clo Helmer notified the shift office and nurse D. Stithem. I responded to 3A unit to escort nurse Stithem to 3A-63. At approximately 1:25 A.M. nurse Stithem arrived in 3A to assess liM Morton. Nurse Stithem arrived without a stethoscope, blood pressure cuff, emergency kit, or oxygen. On medical emergency responses these items have been standard in the past. Upon initial contact with liM Morton, nurse Stithem appoligized for the time lapse because she had to take the Pharmacy keys up to the 4th floor. liM Morton proceded to explain the nature of his complaint to nurse Stithem and she assessed the problem as indigestion. Nurse Stithem did say that there was no indication of heart problems on liM Morton's medical records. Nurse Stithem again reiterated that it was probabaly only indigestion and checked I/M Morton's pulse. Nurse Stithem told liM Morton that he should take some Malox for his indegestion but if his pains persisted to notify the unit officer and she would come back. This was the extent of this incident. This memo is for your information to deal with as you desire. C/O R. Allis/ Watch I ~Odd ATT/\OiMENT " PAGE _=.~...:...-. ---/.-.:;6__ 0F I _ ¥ r IDj'-:' -.0 . . STATE OF WASHINGTON I~ ; DEPARTMENT OF CORRECTIONS- CHASE RIVE LAND ~~~:::: St':RET ~RY TO: FR~r.lrG~~ MEMORANDUM DATE: /tl _ -..::;::; rs .~ - .- -:::- -:..;; . . - - -'" OCT 0 ,,: 1995 WASHlNGiCi-J STATE r.:';7(,=' .... . Y - 9'.s.!:!EALTH SEP,\'ICE5 o:,,:t'''''' /1~..LA<d-.....dl) M d~r.5~ ~~ J W,..,.~; ?'" ~ /U~~· ~. pi?'c:A-Jl t..._~~~ ..v_/ld ~~, , N ~ //AI "..;.k- ~ ¥ 9-.2f-'l.r ~t4I>I, ~1' ~ (1X---o o~'I~ s-Ir-fuP -IfWW~ ~~ It'M. ~:') .fik J Q ' At.*:it W"- SUBJECT:' I //0 I .,... 3' -90S aJ' A: aY /1:00 'p"'. I A,..;. y.,{.dJ; {#;<d -5 - J M II //t)r • trJJ-. I I I I I ,.,.. f'$Ti.- ., PAGE If I I I II I I I I I I I I I I I I ··v ... ;' -0 ~ I CO N 0 I ...J ce 0= u, "" CJ , Z .' - m a- 0 •:r ce f\J en .... t& • DOC ISoI3$ (REV. &'IN) ., ATTACHMENT It _~;....;... PAGE _..r....;11:"-_ OF ;j- _