ICE Detention Standards Compliance Review - Lubbock County Detention Center, Creative Corrections, 2008

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ICE Detention Standards Compliance Review - Lubbock County Detention Center, Creative Corrections, 2008

• May 26, 2016 • Locations: United States of America -> Texas • Topics: Corrections Audits, Immigration

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ICE Detention Standards
Compliance Review
Lubbock County Detention Center
May 19 - 20, 2008

REPORT DATE - May 29,2008

reative
correct ions

Contract Number: ODT-6-D-0001
Order Number: HSCEOP-07-F-OI016
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Executive Vice President
Creative Corrections
6415 Calder, Suite B
Beaumont, TX 77706

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COTR
U.S. Immigration and Customs Enforcement
Detention Standards Compliance Unit
801 I Street NW
Washington, DC 20536

reative
cor r e c t ion s
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6415 Calder, Suite B • Beaumont, Texas 77706
409.866.9920 • www.correctionalexperts.com
Making a Difference!

May 29, 2008
MEMORANDUM FOR:

James T. Hayes, Jr., Acting Director
Office of Detention and Removal Operations

4~v
Revlewer-In-C arge

FROM:

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SUBJECT:

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Lubbock County Detention Center
Annual Detention Review

Creative Corrections conducted an Annual Detention Review of the Lubbock County Detention
Center, located in Lubbock, Texas, on May 19-20, 2008. The facility is operated by the County
of Lubbock, which has a contract with the United States Marshals Service (USMS)
ted on
the attached documents, my team of Subject Matter Experts (SME) also included: b6,b7c
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SME for Security;
SME for Health Services;
SME for
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Safety; and
SME for Food Services.
A review closeout was conducted with
, and Lieutenant
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concerns noted during our review

Chief Deputy Detention Branch, Major
and included a discussion of all deficiencies and

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Type of Review:
This review is a scheduled Detention Standard Review to determine general compliance with
established ICE National Detention Standards for facilities used for under 72 hours.
Review Summary:
The facility is not currently accredited by the American Correctional Association (ACA), the
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) or the National
Commission on Correctional Health Care (NCCHC). It is accredited by the Texas Commision
on Jail Standards.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

1/5

Standards Compliance:
The following statistical information outlined provides a direct comparison of the 2007 ADR and
this ADR conducted for 2008.

April 30, 2007 Review
Compliant
Deficient
At-Risk
Not-Applicable

1
2

May 19-20, 2008 Review
Compliant
Deficient
At-Risk
Not-Applicable

23
4
0
1

Food Service - Deficient
Every facility will provide detainees in its care with nutritious and appetizing meals, prepared in
accordance with the highest sanitary standards.
•

b2High

•
e

•

Food trays are stained. Weekly sanitation inspections are not conducted by the Food
Administrator. The three compartment sink is not marked with the proper washing
procedures in both Spanish and English. Baking sheet pans are used to hold up a comer
of a serving table. Most ofthe pots and pans in use have a heavy build up ofburnt
carbon. ,

•

A single tank dish machine was installed to service the needs of a population of
approximately of750 offenders. During the installation of the dish machine, the
installers failed to re-install the ventilation system.

Recommendations

b2High

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

2/5

Food trays should be de-stained to remove food stains and placed back in service rather than
discarded. A product call "Dip-it" or other similar product should be considered to remove the
food stains from the trays.
Signs stating 'Wash,' 'Rinse' and 'Sanitizer' should be placed on each of the sink compartments
to distinguish use. The signs should be written in both Spanish and English.
Weekly sanitation inspections should be formalized and used as a tool to teach staff and
detainees the importance of proper sanitation. Any deficiencies should be cOlTected
immediately and a copy of the inspection should be forwarded to the Chief Deputy for his
review. Baking sheets should not be used as a make-shift table support; the table leg should be
adjusted to the proper height. Any sign ofburnt carbon on pots and pans should be removed.
The ventilation for the single tank dish machine should be reinstalled to remove excess stearn
and moisture which could create mold.

Environmental Health and Safety - Deficient
Every facility will control flammable, toxic, and caustic materials through a hazardous materials
program. This program will include, among other things, the identification and labeling of
hazardous materials in accordance with applicable standards (e.g. National Fire Protection
Association [NFP A]; identification of incompatible materials, and safe-handling procedures.
•

No system or policy is in place for issuing and maintaining inventories for hazardous
chemicals.

•

There were no inventories for any hazardous chemicals located throughout the facility.

•

Some MSDS files had very old documentation and on occasions during the review
MSDS's were not on hand for materials in use.

•

No personal protective equipment was available for the handling of chemicals in the
laundry.

•

Posted fire evacuation plans do not contain any instructions in Spanish. The plans also do
not contain locations of emergency equipment.

Recommendations
Facility management should develop a comprehensive Hazardous Chemical Control policy to
include storage, issue and inventory. Requirements for MSDS's, PPE, and training as outlined in

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

3/5

OSHA 1910.1200 should also be included. Posted fire evacuation plans should include both
English and Spanish instructions and locations of emergency equipment should be noted.

Kev and Lock Control - Deficient
It is the policy of the ICE Service to maintain an efficient system for the use, accountability and
maintenance of all keys and locks.
•

No facility policy or procedure addresses the issue of compromised keys and locks.

•

Procedures are not in place to ensure that key rings are identifiable and the numbers of
keys are cited.

•

The keys are not physically counted daily, nor does the facility use a key accountability
system.

•

The facility does not have a key accountability policy and procedures to ensure key
accountability.

Recommendations
The facility should develop a comprehensive Key and Lock Control Policy to define and
describe key ring identification, key issuance/use, key accountability, and protocols for lost or
missing keys, all in the interest of general security.

Tool Control--Deficient
It is the policy of all facilities that all employees shall be responsible for complying with the tool
control policy. The Maintenance Supervisor shall maintain a computer generated or typewritten
Master Inventory list oftools and equipment and the location in which tools are stored. These
inventories shall be current, filed and readily available for tool inventory and accountability
during an audit.

•

The facility does not have a tool classification system. Tools are not classified according
to restricted (dangerouslhazardous) and non-restricted (non-hazardous).

•

The facility policy and procedure for the issuance of tools to staff is not being followed.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

4/5

Recommendations

Facility management should develop a comprehensive Tool Control and Accountability Policy to
distinguish restricted from non-restricted tools and an oversight system to ensure staff
compliance with policy. Training may be profitable when procedures are in place.
Recommended Rating and Justification
It is the Reviewer-in-Charge's (RIC) recommendation that the facility receive a rating of
"Deficient. "

RIC Assurance Statement

All fmdings of this review have been documented on the Detention Review Worksheet and are
supported by the written documentation contained in the review file.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

SIS

;'I~

I CJIIOreative

~corrections

DETENTION FACILITY INSPECTION FORM
FACILITIES USED LESS THAN 72 HOURS
A. TYPE OF FACILITY REVIEWED
ICE Service Processing Center
ICE Contract Detention Facility
ICE Intergovernmental Service Agreement
~

o
o

D N/A
List all State or Nationa l Accreditation[s] received:
Texas Commision on Ja il Standards
E. ACCREDITATION CERTIFICATES

B. CURRENT INSPECTION
Type of Inspection
Field Office ~ HQ Inspection
Date[s] of Facility Review
May 19-20,2008

F. PROBLEMS I COMPLAINTS (COPIES MUST BE ATTACHED)
The Facility is under Court Order or Class Action Finding
Class Action Finding
Court Order
The Facility has Significant Litigation Pending
Major Litigati on
Life/Safety Issues
~ None
I
FACILITY HISTORY
Date Built
1931
Date Last Remodeled or Upgraded
2001
Date New Construction / Bed Space Added
1987 and 1994
Future Construction Planned
~ Yes 0 No Date: Completed Sept. 09
Current Bed space
Future Bed Space (# New Beds only)
Number: 2112 Date: April, 2009
795

J. TOTAL FACILITY POPULATION
Total Facility Intake for Previous 12 months
18488
Total ICE Man Days for Previous 12 months
658
K. CLASSIFICATION LEVEL aCE spes AND CDFs ONLY}
L-l
L-2
L-3
I AdultMale
I Adult Female

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FACILITY CAPACITY
Rated
Operational
Emergency
Adult Male
664
559
703
142
Adult Female
131
131
Facility Holds Juveniles Offenders 16 and Older as Adults

SME for Security
SME for Safety

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Reviewer in Charge

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E. Creative Corrections Review Team

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o

C. PREVIOus/MoST RECENT FACILITY REVIEW
Date[s] of Last Facility Review
April 30, 2007
Previous Rating
Superior 0 Good ~ Acceptable 0 Deficient 0 At-Risk
D. NAME AND LOCATION OF FACILITY
Name
Lubbock County Detention Center
Address
801 Main Street
City, State and Zip Code
Lubbock, Texas, 79408
County
Lubbock
Name and Title of Chief Executive Officer
C/Superintenden t)
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Chief Deputy, Detention Branch
Telephone Number (Include Area Code)
806 b6,b7c
Field Office / Sub-Office (List Office with Oversight)
Dallas, Texas
Distance from Field Office
330 miles

Estimated Man-days Per Year
658

SME for Health Services
SME for Food Service

CDF/IGSA INFORMATION ONLY
Contract Number
Date of Contract or IGSA
J-D77-M-I08
May 1, 1990
Basic Rates per Man-Day
$55.00
Other Charges: (If None, Indicate N/A)
,
,
;~N/A

AVERAGEDAILYPOPULATION
ICE
AdultMale
2
Adult Female
0

I
I

USMS
6
2

N. FACILITY STAFFING LEVEL

ort:
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FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/3/07)

Other
615
132

SIGNIFICANT INCIDENT SUMMARY WORKSHEET
In order for Creative Corrections to complete its review of your facility, you must complete the following worksheet prior to your
scheduled review dates. This worksheet must contain data for the past twelve months. We will use this worksheet in conjunction with
the ICE Detention Standards to assess your detention operations with regard to the needs ofICE and its detainee population. Failure
to complete this worksheet will result in a delay in pr'ocessing this report, and may result in a reduction or removal of ICE detainees
from your facility.

Assault:
Offenders on
Offenders l

With
WithoutW

Assault:
Detainee on
Staff

Physical

2
0

0
0

# Times Four/Five Point
Restraints Applied/Used
Offender / Detainee Medical
Referrals as a Result of Injuries
Sustained.

Actual
Grievances:

# Received
# Resolved in Favor of
Offender/Detainee
Reason (V=Violent, I=Illness,
S=Suicide, A=Attempted

Deaths

/ Medical Referrals

I-V

I-C

Escapes

Number
# Medical Cases Referred for
Outside Care
# Psychiatric Cases Referred
for Outside Care

llIness

0
III

Any attempted physical contact or physical contact that involves two or more offenders
Oral, anal or vaginal penetration or attempted penetration involving at least 2 parties, whether it is consenting or non-consenting
Routine transportation of detainees/offenders is not considered "forced"
Any incident that involves four or more detaineeS/offenders, includes gang fights, organized multiple hunger strikes, work stoppages, hostage situations,
major fires, or other large scale incidents.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 2 of4

DHSIICE DETENTION STANDARDS REVIEW SUMMARY REpORT
1. ACCEPTABLE

2. DEFICIENT

3. AT-RISK

4. REPEAT

5. NOT

FINDING

ApPLICABLE

LEGAL ACCESS
1.
Visitation
2.
Access
DETAINEE SERVICES
3.
Admission and Release
4.
Classification System
5.
Detainee Handbook
6.
Food Service
7.
Funds and Personal Property
8.
Detainee Grievance Procedures
9.
Issuance and Exchange of Clothing, Bedding, and Towels
Practices

14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.

Detention Files
Disciplinary Policy
Emergency Plans
Environmental Health and Safety
Hold Rooms in Detention Facilities
Key and Lock Control
Population Counts
Security Inspections
Special Management Units (Administrative Detention)
Special Management Units (Disciplinary Segregation)
Tool Control
Transportation (Land management)
Use of Force
Staff 1 Detainee Communication (Added August 2003)
Detainee Transfer (Added September

ALL FINDINGS OF DEFICIENT AND AT-RISK REQUIRE WRITTEN COMMENT DESCRIBING THE FINDING AND
WHAT IS NECESSARY TO REACH COMPLIANCE.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

Page 3 of4

RIC REVIEW AsSURANCE STATEMENT
By SIGNING BELOW, THE REVIEWER-IN-CHARGE (RIC) CERTIFIES THAT:

ALL FINDINGS OF NON-COMPLIANCE WITH POLICY OR INADEQUATE CONTROLS, AND FINDINGS OF NOTEWORTHY
ACCOMPLISHMENTS, CONTAINED IN THIS INSPECTION REpORT, ARE SUPPORTED BY EVIDENCE THAT IS SUFFICIENT AND
RELIABLE; AND
WITHIN THE SCOPE OF THIS REVIEW, THE FACILITY IS OPERATING IN ACCORDANCE WITH APPLICABLE LAW AND POLICY, AND
PROPERTY AND RESOURCES ARE BEING EFFICIENTLY UTILIZED AND ADEQUATELY SAFEGUARDED, EXCEPT FOR ANY
DEFICIENCIES NOTED IN THE REPORT.

REVIEWER-IN-CHARGE
Reviewcr·ln-Chnrge: (Print Name)

Signature
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Title & Duty Location

Reviewer in Charge, Creative Corrections

Ma 20,2008

TEAM,MEMBERS
Print Name, Title, & Duty Location
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Prim Name, Title, & Duty Location

5MB for Security

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Print Name, Title, & Duty Location
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SME for Health Services

RECOMMENDED RATING:

SME for Safety

Print Name, Title, & Duty Location

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o

5MB for Food Service

SUPERIOR
GOOD
ACCEPTABLE

~DEFICIENT

OAT-RISK
COMMENTS:
a Federal Bureau of Prisons detainee complained offeeling ill on April 30, 2008. He was taken to a
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local hospital where he died enroute via cardiac arrest No further information was available from the facility.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 4 of4

Creative Corrections
6415 Calder, Suite B
Beaumont, Texas 77706

Condition of Confinement Review Worksheet
(This document must be attached to each Inspection Form)
This Form to be used for Inspections of Facilities used less than 72 Hours

reative
corrections
Detention Review Worksheet
~

D
D

Local Jail- IGSA
State Facility - IGSA
ICE Contract Detention Facility

Name
Lubbock County Detention Center
Address (Street and Name)
801 Main Street
City, State and Zip Code
Lubbock, Texas 79408
County
Lubbock
Name and Title of Chief Executive Officer (Warden/OIC/Superintendent)
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Chief Deputv
itle of Reviewer-In-Charge
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Date[sJ of Review
May 19-20,2008
Type of Review
~ Headquarters

D Operational

DSpecial Assessment

DOther

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

T ABLE OF CONTENTS
SECTION I. LEGAL ACCESS STANDARDS ..................................................................................................................................... 3
VISITATION .................................................................................. ....... ..... .. ........................................................................................ .
ACCESS TO TELEPHONES ......................................................................................................................................................... ........ .
SECTION II. DETAINEE SERVICES STANDARDS ...................................................................... .. .......................... ... .................... 6
ADMISSION AND RELEASE ........................... ................................ .... ......... ... ............................. .. ...................................................... .
CLASSIFICATION SYSTEM ............................................. .. .. ................................................................................................................ .
DETAlNEE HANDBOOK ................................ .... ................................................................................................................................. .
FOOD SERVICE .............. ............................... .... ......... .................. .. ............. ... .................. ...... .... .. .............. ...... .. ......... ... ......... ...... ... .. .
FUNDS AND PERSONAL PROPERTY .................................................................................................................................................. .
DETAlNEE GRIEVANCE PROCEDURES ..................................................................................................... ......................................... .
ISSUANCE AND EXCHANGE OF CLOTHING, BEDDING, AND TOWELS ...... ...... .......................................................................... .... .... .
RELIGIOUS PRACTICES ...................................................................................................................................................................... .
SECTION III. HEALTH SERVICES STANDARDS ......................................................................................................................... 17
MEDICAL CARE ................................................................................................................................................................................. .
SUICIDE PREVENTION AND INTERVENTION ..................................................................................................................................... .
SECTION IV. SECURITY AND CONTROL STANDARDS .............................................................................................................. 22
CONTRABAND ......................................................................................................................................................................... '" ....... .
DETENTION FILES ............................................................................................................................................................................. .
DISCIPLINARY POLICY .................... .. ........................................................................ ...... ............................ .............. ............. ........ ... .
EMERGENCY PLANS .......................................................................................................................................................................... .
ENVIRONMENTAL HEALTH AND SAFETy ......................................................................................................................................... .
HOLD ROOMS IN DETENTION FACILITIES .................................................. ... ........................... .......... ........................ ..................... ..
KEy AND LOCK CONTROL ................................................................................................................................................................ .
POPULATION COUNTS ....................................................................................................................................................................... .
SECURITY INSPECTIONS ................................................................................................................................................................... .
SPECIAL MANAGEMENT UNIT (ADMINISTRATIVE SEGREGATION) ................................................................................................. .
SPECIAL MANAGEMENT UNIT (DISCIPLINARY SEGREGATION) ................................. .. ............................. .. .................................... ..
TOOL CONTROL ............................................................................................................................................................................... ..
TRANSPORTATION (LAND) .............................................................................................................................................................. .
USE OF FORCE ................ .............................................. .. ................................................................................................................... .
STAFF/DETAINEE COMMUNICATIONS ............................................................................................................................................... .
DETAlNEE TRANSFER STANDARD .................................................................................................................................................... .

NOTE:

FOR EACH STANDARD RATED BELOW ACCEPTABLE, FACILITIES MUST ATTACH A PLAN OF ACTION FOR BRINGING
OPERATIONS INTO COMPLIANCE.
EACH FACILITY SHOULD EXAMINE THE ENTIRE WORKSHEET TO IDENTIFY AREAS OF
IMPROVEMENT, INCLUDING THOSE STANDARDS WHERE AN OVERALL FINDING OF ACCEPTABLE WAS ACHIEVED.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 2 of 41

SECTION I. LEGAL ACCESS STANDARDS

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, u.c (Rev. 12/8/07)

Page 3 of41

VISITATION
P o ucy: (CESItALL. PERMIT DETAINEES TO VISIT WITH FAMlLY, FRIENDS LEGAL REPRESENTA'flVES, SPECIAL INTEREST GROUPS, ANDTHENEWS

MEDIA.

COMPONENTS

There is a written visitation schedule and hours for general visitation.

[8J

The visitation schedule and rules are available to the public.

[8J

itgen:etllivisitation log is maintained.

[8J
[8J

0
0

Visitors are searched and identified according to stanc;lard requirements.

[81 ACCEPTABLE

DDEFICIENT

AT-RIsK

REMARKS

Non-contact visiting is allowed
weekly at various times. A
visiting schedule is available at
each housing unit.
The facility has a telephone
center where the public can call
to obtain visitation schedules.

D IUPEATFINDING

REMARKS:

No policy exists regarding visiting. Non-contact visiting is allowed weekly at various times. Visiting is scheduled per cell numbers, with
two visits per week for a 25 minute duration each. The visiting schedule is available at each housing unit. The facility has a telephone
center where the public can call to obtain visitation schedules.
/ May 20. 2008
AUDITOR'SSIGNATUREIDAT
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FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, ILC (Rev. 12/8/07) . _" ,' '"

,
Pa~ 4 of~ 1 _.

DETAINEE TELEPHONE ACCESS
POLICY: ALL FACILITIES HOUSING ICE DETAINEES WILL PERMIT DETAINEES' REASONABLE AND EQUITABLE ACCESS TO TELEPHONES.

COMPONENTS

Detainees are allowed access to telephones during established facility
waking hours.

Upon admittance, detainees are made aware of the facility's telephone
access policy.

Detainees are afforded a reasonable degree of privacy for legal phone
calls.

Emergency phone call messages are immediately given to detainees.

Detainees are allowed to return emergency phone calls as soon as
possible.

0
0

Detainees in disciplinary segregation are allowed phone calls to
consular/embassyofficials.

The OIG phone number for reporting abuse is programmed into the
detainee phone system and the phone number was checked by the
inspector during the review.

[gJ

Detainees in disciplinary segregation are allowed phone calls for family
emergencies.

Detainees in administrative segregation and protective custody are
afforded the same telephone privileges as those in general population.

When detainee phone calls are monitored, notification is posted by
detainee telephones that phone calls made by the detainees may be
monitored. Special Access calls are not monitored.

I:8J ACCEPTABLE

D DEFICIENT

[] AT-RISK

REMARKS

Phones are available in the
detainee housing areas from
approximately 8:00 AM to 10:00
PM daily.
Telephone procedures are
addressed in the handbook.
Phones are located in a common
area that provides a reasonable
degree of privacy.

Staff make arrangements for
detainees to contact their
ConsularlEmbassy as needed.
The OIG phone number is not
available to the detainee
population.
Phone calls are afforded to
detainees in disciplinary
segregation on an as needed
basis for family emergencies.
Detainees in administrative
segregation and protective
custody are afforded daily
telephone calls.
The phone system contains an
automated notification that
telephones are monitored.

D REPEAT FINDING

REMARKS:

Policy and Procedures Manual section # 9.06, entitled "Telephone Use," dated July 26,2004, provides guidance to staff regarding
telephone usage. Detainees are allowed access to telephones during the facility's operational hours from 8:00 AM until 10:30 PM.
Telephone procedures are posted in the handbook. At least one phone is available for 25 detainees. Phones are located in a common area
that provides a reasonable degree of privacy. The OIG phone number is not available to the detainee population. The phone system
contains an automated notification that telephones are monitored.

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I May 20,2008

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AUDITOR'S SIGNATURE I DA

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rf ~

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 5 of 41

SECTION ll. DETAINEE SERVICES STANDARDS

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 6 of41

ADMISSION AND RELEASE
POLICY: ALL DETAINEES WILL BE ADMITIED AND RELEASED IN A MANNER THAT ENSURES THEIR HEALTH, SAFETY, AND WELFARE. THE

ADMISSIONS PROCEDURE WILL, AMONG OTHER THINGS INCLUDE: MEDICAL SCREENING; A FILE-BASED ASSESSMENT AND CLASSIFICATION
PROCESS; ABODY SEARCH; AND A SEARCH OF PERSONAL BELONGINGS, WHICH WILL BE INVENTORIED, DOCUMENTED, AND SAFEGUARDED AS
NECESSARY.
COMPONENTS
Y
N
NA
REMARKS
In-processing includes an orientation of the facility.
Medical screenings are performed by medical staff or persons who have
received specialized training for the purpose of conducting an initial health

I2l

Medical screenings are
conducted by trained staff.

I2l

All new arrivals are searched in
accordance with the detainee
search standards.

I2l

Detainees are issued appropriate
clothing and bedding.

I2l

Detainees are issued personal
hygiene items.

I2l
I2l

0
0

screenin~

All new arrivals are searched in accordance with the "Detainee Search"
standard. An officer of the same sex as the detainee conducts the search
and the search is conducted in an area that affords as much privacy as
possible.
Detainees are stripped searched only when cause has been established and
not as routine policy. Non-criminal detainees are not strip-searched but
are patted down, unless reasonable suspicion is established.
The "Contraband" standard governs all personal property searches.
IGSAsICDFs use or have a similar contraband standard. Staff prepares a
complete inventory of each detainee's possessions. The detainee receives
a copy.
Two officers are present during the processing of detainee funds and
valuables during admissions processing to the facility. Both officers verify
funds and valuables.
Staffcompletes Form 1-387 or similar form for CDFs and IGSAs for every
lost or missing property claim. Facilities forward all 1-387 claims to ICE.
Detainees are issued appropriate and sufficient clothing and bedding for
the climatic conditions.
The facility provides and replenishes personal hygiene items as needed.
Gender-specific items are available. ICE Detainees are not charged for
these items.
All releases are properly coordinated with ICE using a Form 1-203.
Staffcompletes paperwork/forms for release as required.

[:8J ACCEPT ABLE

DEFICIENT

D AT-RISK

Detainees are stripped searched
only when cause has been
established.
Property is inventoried and
secured. Receipts for personal
items and valuables are issued
and signed for by the detainees.
Two officers are present during
the processing of detainee funds
only when the amount offunds
exceeds $300.

REPEAT FINDING

REMARKS:
In-processing provides critical information to detainees regarding the facility operations and programs. The detainee handbook is issued at
this orientation. Medical screenings are conducted by trained staff with LPN's available to answer questions. New Arrivals are classified
upon arrival. Detainees are stripped searched only when cause has been established. Property is inventoried and secured. Two officers
are present during the processing of detainee funds only when the amount of funds exceeds $300. Detainees are issued appropriate
clothing and bedding. Detainees are issued personal hygiene items.

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/ May 20, 2008

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SSIGNATURE/DA

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FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 7 of 41

CLASSIFICATION SYSTEM
POLICY:

ALL PAClLlTLES WILL DEVELOP AND IMPLEMENT A SYSTEM ACCORDING TO WHICH

ICE DETAINEES

ARE CLASSIFiED. THE

CLASSWlCATION SYSTEM WILL ENSURE THAT EACH DETAINEE IS PLACED IN THE APPROPRIATE CATEGORY, PHYSICALLY SEPARAT ED FROM
DETAlNEES IN OTHER CATEGORIES

C OMPONEI'/TS

The facility has a system for separating criminal and non-criminal ICE
detainees. Violent offenders are separated from non-violent offenders.

Housing assignments are based on threat level.

[8] ACCEPTABLE

DDEFICIENT

AT-RISK

REMARKS

The facility has a system for
separating criminal and noncriminal ICE detainees.
Housing unit assignments are
based on classification level and
a housing plan.

. D REPEAT FINDING

REMARKS:

The facility has a system for separating criminal and non-oriminal ICE detainees. Housing unit assignments are based on classification
level and a housing plan.

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May 20. 2008

AUDlTOR'SSIGNATUREIDATE

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.O.\~

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FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
©'2007 Creative Corrections, ILC (Rev: 1'2/8/07) '
Page 8 of41

DETAINEE HANDBOOK
POLICY: EVERY orc WILL DEVELOP A SITE-SPECIFIC DETAINEE HANDBOOK TO SERVE AS AN OVERVIEW OF, AND GUIDE TO, THE DETENTION
POLICIES, RULES, AND PROCEDURES IN EFFECT AT THE FACILITY. THE HANDBOOK WILL ALSO DESCRIBE THE SERVICES, PROGRAMS, AND
OProRn.iNrriES AVAILABLE THROUGH VARIOUS SOURCES, INCLUDING THE FACILITY, ICE, PRIVATE ORGANIZATIONS, ETC. EVERY DETAINEE
WILL RECEIVE A COPY OF THIS HANDBOOK UPON ADMISSION TO THE FACILITY.
COMPONENTS
Y
N
NA
REMARKS
The detainee handbook is written in English and translated into Spanish,
Handbook revised in January,
~
0
0 2008.
or into the next most-prevalent Language(s).
The detainee handbook states in clear language the basic detainee
~
0
0
responsibilities.
The handbook identifies:
• Initial issue of clothing and bedding, and personal hygiene items;
The telephone information does
• When a medical examination will be conducted;
not include procedures for
• The telephone policy, debit card procedures, direct and free
telephone use when the demand is
calls, locations of telephones, policy when telephone demand is
0
~
0 high. Information on facility
high, Policy and procedures for emergency phone calls, and the
visiting hours and schedule, along
Detainee Message System;
with visiting rules and regulations
• Facility search procedures and contraband policy; and
are not included.
• Facility visiting hours and schedule, and visiting rules and
regulations
The handbook describes the detainee disciplinary policy and procedures,
to include:
• Prohibited acts and severity scale sanctions;
~
• Time limits in the Disciplinary Process;
0
0
• Summary of Disciplinary Process;
• Sick call procedures for general population and segregation; and
• The rights and responsibilities of all detainees.

I:8J ACCEPTABLE

o DEFICIENT

OAT-RISK

o REPEAT FINDING

REMARKS:
The handbook does not include required elements for telephone procedures when the demand is high. The handbook also needs to include
specifics on visiting hours and visiting rules and regulations.
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/May20,2008
AUDITOR'S SIGNATURE/DA

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Page 9 of 41

FOOD SERVICE
POLICY: EVERY FACILITY WILL PROVIDE DETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETIZING MEALS, PREPARED IN ACCORDANCE WITH
THE HIGHEST SANITARY STANDARDS.

COMPONENTS

Trained staff supervises the food service program.

Knife cabinets close with an approved locking device and the on-duty
cook foreman maintains control of the key that locks the device.

o
All knives not in a secure cutting room are physically secured to the
workstation and staff directly supervises detainees using knives at these
workstations. Staff monitor the condition of knives and dining utensils
Detainees are served at least three meals daily. No more than 14 hours
elapse between the last meal served and the first meal of the following day.
A registered dietitian conducts a complete nutritional analysis of every
master-cycle menu planned.

The food service program addresses medical diets.

Satellite-feeding programs follow guidelines for proper sanitation.

REMARKS

Food Service at the Lubbock
County Jail is contracted with
Mid-America Services who has
their management team running
Food Service.The manager is
know ledgable and experienced.
Knives are not secured in a
lockable cabinet or locker to
maintain
accountability
and
control of knives. Knives are
stored in a damaged file cabinet
that can not be secured.
All knives have tethers attached to
them and are secured to a work
station during use.

Dianne Perez registered Dietitian
for SureQuest Systems License #
DT02955 compliled and signed
the nutritional analysis on the 4
master cycle menus. she signed
each of the 4 weekly menus and
the cover letter. Ms. Perez's
license expires 6-30-08
Food Service does prepare
medical diets that are prescribed
by_the facility's medical doctor.
There are a number of concerns in
the area of sanitation that should
be addressed ie: Food trays in use
should be destained and put back
into service rather than discarding
them; the three compartment sink
should be marked with the proper
washing procedures in both
Spanish and English; a single tank
dish machine was installed to
service the needs of a population
of approximately 750 offenders
and installers failed to re- install
the ventilation system; baking
sheet pans are used to hold up a
comer of a serving table; weekly
sanitation inspections are not
conducted by the food service
administrator to ensure that
sanitation is maintained at a high
level.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 10 of41

FOOD SERVICE
POLICY: EVERY FACILITY WILL PROVIDE DETAINEES IN ITS CARE WITH NUTRITIOUS AND APPETIZING MEALS, PREPARED IN ACCORDANCE WITH
THE HIGHEST SANITARY STANDARDS.
COMPONENTS
Y
N
NA
REMARKS

Hot and cold foods are maintained at the prescribed, "safe" temperature(s)
after two hours. (140 degrees for hot - 40 degrees for cold)

All meals are provided in nutritionally adequate portions.
Food is not used to punish or reward detainees based upon behavior.

f2J

f2J
f2J

0
0

Standard operating procedures include weekly inspections of all food
service areas, including dining and food-preparation areas and equipment.

Equipment is inspected daily.
Procedures include inspecting all incoming food shipments for damage,
contamination, and pest infestation.
Storage areas are locked.

o ACCEPTABLE

~DEFICIENT

OAT-RISK

f2J

f2J
f2J
f2J

0
0
0

0
0

o REPEAT

Hot foods were plated at 150
degrees or above and cold foods
were plated at 42 degrees or
below. Trays were plated and
transported to the housing units
and service.

Weekly sanitation inspections are
not being done in a fonnal manner.
The county health department
conducts health inspections every
six months and they are current.

FINDING

REMARKS:

b2High

There are a number of concerns in the area of sanitation that should be
b2High
addressed, ie: Food trays in use should be destained and put back into service rather than disgarding them; the three compartment sink should be
marked with the proper washing procedures in both Spanish and English; a single tank dish machine was installed to service the needs of a
population of approximately 750 offenders and installers failed to re-install the ventilation system; weekly sanitation inspections are not
conducted by the food service administrator; baking sheet pans are used to hold up a comer of a serving table; and most of the pots and pans
have a heavy build up of carbon burnt on them.
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/ May 20, 2008

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AUDITOR'S SIGNATURE I DATE

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Page 11 of 41

FUNDS AND PERSONAL PROPERTY
POLICY: ALL FACILITIES WILL IMPLEMENT PROCEDURES TO CONTROL AND SAFEGUARD DETAINEES' PERSONAL PROPERTY. PROCEDURES WILL
PROVIDE FOR THE SECURE STORAGE OF FUNDS, VALUABLES, BAGGAGE AND OTHER PERSONAL PROPERTY; THE DOCUMENTATION AND
RECEIPTING OF SURRENDERED PROPERTY; AND THE INITIAL AND REGULARLY SCHEDULED INVENTORYING OF ALL FUNDS, VALUABLES, AND
OTHER PROPERTY.

o STANDARD NA: (IGSA ONLY) CHECK THIS BOX IF ALL ICE DETAINEE FUNDS, VALUADLESAND PROPERTY ARE HANDLEDONLYBY
THE ICE FIELD OFFICE OR SUB-OFFICE IN CONTROL OF THE DETAINEE CASE.
YES
No
COMPONENTS
NA
Detainee funds and valuables are properly separated, stored, and are
~
0
0
accessible only by designated supervisor(s).
Detainees' large valuables are secured in a location accessible to designated
~
0
0
supervisor(s) or processing staff only.
Two officers are present during the processing of detainee funds and
valuables during in-processing to the facility. Both officers verifY funds and
valuables.

Staffforwards an arriving detainee's medicine to the medical staff.
Staff searches arriving detainees and their personal property for contraband.
Staff procedures follow written policy for returning forgotten property to
detainees.
Property discrepancies are immediately reported to the CDEO or Chief of
Security.
CDFIIGSA facility procedures for handling detainee propeliy claims are
similar with the ICE standard.

~ ACCEPT ABLE

DDEFICIENT

rgJ

~
~

0
0
0

AT-RISK

REMARKS

Two officers are not present
during the processing of detainee's
funds unless it is over $300.00.
They do have a system in place to
cross check what was taken
through the facility's trust fund
system.

D REPEAT FINDING

REMARKS:
Lubbock County Jail implemented procedures to control and safeguard detainees' personal property. Procedures will provide for the secure
storage offunds, valuables, baggage and other personal propeliy; the documentation and receipting of surrendered property; and the initial and
regularly scheduled inventorying of all funds, valuables, and other propeliy.
Two officers are not present during the processing of detainee's funds unless it is over $300.00.

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I M,y 20,2008

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AUDITOR'S SIGNATURE IDAfE

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© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 12 of 41

DETAINEE GRIEVANCE PROCEDURES
POLICY: EVERY FACILITY WILL DEVELOP AND IMPLEMENT STANDARD OPERATING PROCEDURES (SOPS) FOR ADDRESSING DETAINEE
GRIEVANCES IN TIMELY FASHION. EACH STEP IN THE PROCESS WILL OCCUR WITHIN THE PRESCRIBED TIME FRAME. AMONG OTHER THINGS, A
GRIEVANCE WILL BE PROCESSED, INVESTIGATED, AND DECIDED (SUBJECT TO APPEAL) IN ACCORDANCE WITH THE SOPS; A GRIEVANCE
COMMITTEE WILL CONVENE AS PROVIDED IN THE SOPS. STANDARD PROCEDURE WILL INCLUDE PROVIDING THE DETAINEE WITH A WRITTEN
RESPONSE TO ANY FORMAL GRIEVANCE, WHICH WILL INCLUDE THE BASIS FOR THE DECISION. THE FACILITY WILL ALSO ESTABLISH STANDARD
PROCEDURES FOR HANDLING EMERGENCY GRIEVANCES. ALL GRIEVANCES WILL RECEIVE SUPERVISORY REVIEW. REPRISALAGAlNSTTHEFILER
OF A GRIEVANCE WILL NOT BE TOLERATED.

COMPONENTS

There are documented or substantiated cases of staff harassing,
disciplining, penalizing, or otherwise retaliating against a detainee who
lodged a complaint:
• If yes, explain.
Procedures include maintaining a Detainee Grievance Log.
• If not, an alternative acceptable record keeping system is
maintained.
• "Nuisance complaints" are identified in the records .
• F or quality control purposes, staff document nuisance complaints
received but not fil ed.
Staff is required to forward any grievance that includes officer misconduct
to a higher official or, in a CDF/IGSA facility, to ICE.

~ ACCEPTABLE

DDEFICIENT

REMARKS

Inmate Grievances, Section 14,
dated 07/23/2004 states that
detainees may write on the
grievance envelope if the issue or
concern is an emergency.

Cases involving staff are
investigated.

All grievances are being logged.

This information is not cUlTently
included in Lubbock County
Sheriff's Policy and Procedure
Manual.

Every member of the staff knows how to identifY emergency grievances,
including the procedures for expediting them.

D
AT-RISK

REPEAT FINDING

REMARKS:

CUlTent Lubbock County Sheriff's Detention Division Policy and Procedure Manual does not require staff to forward any detainee
grievance that includes officer misconduct to ICE.

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/May20,200S

AUDITOR'S SIGNATURE I

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© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 13 of41

ISSUANCE AND EXCHANGE OF CLOTHING, BEDDlNGt AND TOWELS
POLICY: ICE REQUIRES THAT ALL FACILrl1ES HOUSING TeE DETAINEES PROVIDE CLEAN CL01l-llNG, BEDDTJ:'IG. LINENS AND TOWEL'> TO EVERY
ICE DE'! AlNEE UPON ARRIVAL. fuRtHER, FAClLrrms SHALL PROVIDE I E DETAINEES WITt ( REGULAREXCl~GES OF CLOTHING, IJNENS, AND
TOWELS FOR 'AS LONG AS THEY REMAIN IN DETENTION.
YES

COMPONENTS

All new detainees are issued clean, temperature-appropriale, presentable
c lotbing during in-processing.
New detainees are issued clean bedding, linens and a towel.

~ ACCEPTABLE

DDEFICIENT

AT-RIsK

REMARKS

Infomlati,o n included in Inmate
Handbook.
Issued items noted in Inmate
Handbook.

D REPEAT FINDING

REMARKS:

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IMay20.2008

AUDITOn'SSIGNATURE/D

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© 2007 Creative Corrections, ILC (Rev. 12/8/07)

Page 14 of 41

RELIGIOUS PRACTICES
POLICY: FAC1LlTlES WILL PRO VlDEICE DET NNEES OF ALL FAlTHS wrrH REASONABLE AND EQUITABLE OPPORTUNrr mS TO L'ARTrCIJ)Ai"'E INTI-IE
PRACTICES OF THEIR fAITH, LIMITED ONLY BY THE CONSTRAlNT. OF SAFETY, SECUR1TY, TilE ORDERLY OPERATIONS OF THE FAClUTY AND
BUDGETARY CONSIDERATIONS.

COl\<1PONENTS
Detainees are allowed to engage in religious services.
T he facility allow detainees to observe Ole major 'holy days" of the ir
religious faith.
Each detainee is allowed religious' items in his/her immediate possessi n.

D
0

D
D

I:8l ACCE PTABLE

DEFICIENT

OAT-ruSK

REMARKS

Detainee' are not permitted to to
have a religious item with them
other Ulan the reiigiolls material
the ja iI provides.

REPEAT F INDING

REMARKS:

Lubbock County Jail provides ICE detainees of all faiths with reasonable and equitable opportunities to participate in the practices oftheir faith,
limited only by the constraints of safety, security, the orderly operations of the facility and budgetary considerations.

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/May20.2008

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AUDITOR'S SIGNATURE/DATE

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative CorrectiOns;-ILC- (Rev:~1218107) -

~.-

'- -. ~ .. - .----- ., .

- . "- -.--- ~. ----Page -15 of41

SECTION III. HEALTH SERVICES STANDARDS

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 16 of41

ACCESS TO MEDICAL CARE
POLICY: EVERY FACILITY WILL ESTABLISH AND MAINTAIN AN ACCREDITEDIACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL
WELL-BEING OF ICE DETAINEES.

COMPONENTS

REMARKS
Lubbock County Detention
Center conforms to the State of
Texas Department of Corrections
Jail guidelines. Medical services
are provided by contract agency,
Physicians Network Association
(PNA) . The PNA policies and
procedures are directly
referenced to the corresponding
NCCHC standard(sl.

Facilities operate a health care facility in compliance with state and local
laws and guidelines.

The facility's in-processing procedures for arriving detainees include
medical screening.
All detainees have access to and receive medical care.

Pharmaceuticals are stored in a secure area.
Medical screening includes a Tuberculosis (TB) test.

Detainees in the Special Management Unit have access to health care
services.
The facility has a written plan for the delivery of24-hour emergency health
care when no medical personnel are on duty at the facility, or when
immediate outside medical attention is required.

rzJ

Detention staff is trained to respond to health-related emergencies within a
4-minute response time.

Access to medical care is
described in section 7 of the
Inmate Handbook. Medical
Services provided are outlined in
the PNA Medical Policy and
Procedure, A-O 1 "Access to
Medical Care" and in E-07 "NonEmergency Health Care".
Detainees are screened for
positive symptoms of
tuberculosis. PPD screening
method is used for detainees who
stay longer than 72 hours with
chest x-ray verification for
positive PPD findings.
Nurses make rounds on all units
including segregation.
Emergency procedures are
outlined in the Lubbock County
Jail policy, chapter 273, section
under Medical Services Emergencies. There is 24-hour
nursing coverage, 7 days per
week. The HSA is on call after
business hours and she has
telephonic contact with the
medical director as needed, 24
hours per day, 7 days per week.
There is 24-hour nursing
coverage and available to
respond within 4 minutes to any
medical emergency. All medical
staff have current CPR
certifications on file. CPR
certification is voluntary for the
correctional staff.

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 17 of 41

ACCESS TO MEDICAL CARE
POLICY: EVERY FACILITY WILL ESTABLISH AND MAINTAIN AN ACCREDITED/ACCREDITATION-WORTHY HEALTH PROGRAM FOR THE GENERAL

WELL-BEING OF ICE DETAINEES.
Where staff is used to distribute medication, a health care provider properly
trains these officers.
The medical unit keeps written records of medication that is distributed.
Detainees are required to sign a refusal to consent form when medical
treatment is refused.

~ ACCEPT ABLE

DDEFICJENT

0
I2l
I2l
AT-RISK

0
0
0

I2l
0

Only the nursing staff distributes
medications.
Policy 1-05 and 1-06 addresses
Informed Consent and Right to
Refuse medical treatment.

D REPEAT FINDING

REMARKS:
Lubbock County Detention Center conforms to the Department of Corrections' (DOC) State of Texas Jail guidelines. Medical services are
provided by a contract medical group, Physicians' Network Association, (PNA). PNA medical policies are directly referenced to the
National Commission on Correctional Health Care (NCCHC) standards.
Interview with the HSA indicates medical staffing is at full complement. Current staffing consists of the Health Services Administrator
(HSA) who is a Licensed Vocational Nurse (LVN), 3 staffLVNs, two certified Paramedics, 3 Emergency Medical Technicians (EMTs),
12 Medical Technicians (MedTechs). The Regional Registered Nurse for PNA visits the facility weekly and is also available for phone
consultation 7days per week, 24 hours per day as needed. A licensed physician comes to the facility four hours a week to conduct physical
examinations and address sick call referrals. The PNA medical policy and procedure manual states: "All medical services are provided
b6
under the supervision of a physician". LVNs are covered under a set of Nursing Protocols and Procedures, signed by Dr.
Medical Director. A contract psychologist visits the facility once a week and has access to the University Medical Center (UMC)
psychiatrist for directions. Adjustment of psychotropics is ordered by the UMC staff psychiatrist. Medications are distributed by the LVNs
and MedTechs. All MedTechs have medication administration training in their personnel folders as outlined in PNA policy C-05,
"Medication Administration Training". All nursing staff, EMTs and MedTechs have current American Heart Association CPR
certifications.
Intake medical and mental health screening is conducted by the officers at booking area. All officers receive training in conducting the
initial screening during the initial Basic Jail Training course. Initial screening data is noted in the computerized "Screening Form for
Suicide and Medical and Mental Impairments" form. Interview with the officers at booking area indicates any positive findings are
immediately referred to the nursing staff on duty who interviews the detainee and the initial screening is finished by the nursing staff.
Interview with the LVN sand HSA indicates all intake screening forms are reviewed by the nursing staff on each shift.
Access to medical services is outlined in the inmate handbook and in the PNA policy A-Ol "Access to Care" and policy E-07 ''NonEmergency Health Care". Detainees have access to the "Request for Medical Attention" forms (also known as KITES or sick call slips)
which are available in all housing units including the disciplinary segregation section. Nursing staff makes rounds daily on all housing
units and collects all KITES.
The "Request for Medical Attention" form is available only in English at the time of this review. A Spanish version is currently being
formulated by PN A.
Detainees are screened for signs and symptoms of tuberculosis at intake screening evaluations. PPD screening is not used to screen for
tuberculosis (TB) for the detainees do not stay the required 72 hours to complete the tests. PPD screening is used for detainees who stay
longer than 72 hours with chest x-ray verification for positive PPD findings. Detainees with symptoms are isolated in the designated cells
pending chest x-ray verification, and if needed, will be sent to the local emergency room for additional diagnostic testing and treatment not
available at this facility. Treatment of a detainee with positive TB will be conducted and monitored by the Texas Public Health
Department.

IM.y 20.2008
AUDITOR'S SIGNATURE/DATE
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Page 18 of 41

SUICIDE PREVENTION AND INTERVENTION
POLICY: ALL DETENTION STAFF WORKING WITH ICE DETAINEES WILL BE TRAINED TO RECOGNIZE SUICIDE-RISK INDICATORS. STAFF WILL
HANDLE POTENTIALLY SUICIDAL INDIVIDUALS WITH SENSITIVITY, SUPERVISION, AND REFERRALS. A CLINICALLY SUICIDAL DETAINEE WILL
RECEIVE PREVENTIVE SUPERVISION AND TREATMENT.

COMPONENTS

Every new staff member receives suicide-prevention training. Suicideprevention training occurs during the employee orientation program.

Training prepares staff to:
• Recognize potentially suicidal behavior;
Refer potentially suicidal detainees, following facility procedures;
and
Understand and apply suicide-prevention techniques.

•
•

[8] ACCEPT ABLE

DEFICIENT

OAT-RISK

REMARKS

Suicide prevention topic is
mandatory at initial academy
training and during the arumal
refresher courses.

Review of the facility's lesson
outline on "Suicide Prevention
and Identification" meets this
standard.

REPEAT FINDING

REMARKS:
Upon employment, all staff received a two-hour Suicide Prevention and Identification training in addition to the mandatory Suicide
Prevention course at the Basic Jail Training. Suicide Prevention is also a mandatory topic during the annual refresher training. All
detainees are screened for suicide risk and referred to a health care provider as needed. The facility has access to the staff at Sunrise
Canyon Mental Health Facility which is also known as State of Texas Mental HealthlMental Retardation Center (MHMR). All detainees
with history of psychiatric or mental disorders or exhibiting risk for suicide will be placed on watch status and immediately referred to
MHMR staff for evaluation. Lubbock County Jail has computer ability to check if a detainee is currently assigned to an MHMR case
worker. Per Lubbock County Jail policy "Mental Disabilities/Suicide Prevention Plan", the MHMR case worker(s) assigned to a
detainee(s) will be notified of the admission of the detainee and the case worker(s) are allowed to visit the detainee(s) daily during their
commitment in Lubbock County Jail. MHMR case workers are immediately notified of detainees on suicide watch. The case workers
come to the facility daily to assess and monitor all detainees on suicide watch. MHMR staff utilizes the services their psychiatrist who is
allowed to give psychiatric orders for the detainee(s) as needed.
A contract psychologist comes to the facility weekly who works with the MHMR case workers for classification and housing issues. Per
the HSA, the psychiatrist at MHMR supervises the psychiatric care and management of all detainees with MHMR case workers.
There were no ICE detainees on suicide watch at the time of the review .

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AUOITQR'S SIGNATURE IDATE

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Page 19 of41

SECTION IV. SECURITY AND CONTROL

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© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 20 of 41

CONTRABAND
POLICY: ALL DETENTTON FACILITIES WILL ENSURE THE PROl}ER HANDLIN
CONTRABAND DESTRUCTION IS REQUIRED.

AND DlSPOSAL OF ALL CONTRABAl'JD. DOCUMENTATION OF

COMPONENTS

The facility follows a written procedure for handling illegal contraband.
Staff inventory, hold, and report it when necessary to the proper authority
for action/possible seizure.

Upon admittance, detainees receive notice of items they can and cannot
possess.

~ ACCEPTABLE

DEFICIENT

AT-RIsK

REMARKS

Lubbock County Detention
Center, Policy and Procedure
Manual, Contraband section
11.09, does not reference
procedures for handling illegal
contraban!i. Staffinventory;hold,
and report it when necessary to
the proper authority for
action/ possible seizure.
The Detainee Handbook provides
this information.

D REPEAT FIND1NG

REMARKS:

The facility policy on contraband does not reference procedures for handling illegal contraband. Staff inventory, hold, and report it when
necessary to the proper authority for action/possible seizure.

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/May 20. 2008

AUD ITOR'SSIGNA'ruREIDATE

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Page 21 of41

DETENTION FILES
POLICY: EVERY FACILITY WILL CREATE A DETENTION FILE FOR EVERY

ICE DETAINEE BOOKED INTO THE FACILITY, EXCLUDING ONLY

DETAINEES SCHEDULED TO DEPART WITHIN 24 HOURS. THE DETENTION FILE WILL CONTAIN COPIES AND, IN SOME CASES, THE ORIGINAL OF
SPECIFIED DOCUMENTS CONCERNING THE DETAINEE'S STAY IN THE FACILITY: CLASSIFICATION SHEET, MEDICAL QUESTIONNAIRE, PROPERTY
INVENTORY SHEET, DISCIPLINARY DOCUMENTS, ETC.

COMPONENTS

A detention file is created for every new arrival whose stay will exceed 24
hours.
The detainee detention file contains either originals or copies of
documentation and forms generated during the admissions process.
The detainee's detention file also contains documents generated during the
detainee's custody.
• Special requests
• Any G-589s and/or 1-77s closed-out during the detainee's stay
• Disciplinary forms/Segregation forms
• Grievances, complaints, and the disposition(s) of same
The detention files are located and maintained in a secure area. If not, the
cabinets are lockable and distribution of the kl!Ys is limited to supervisors.
The detention file remains active during the detainee's stay. When the
detainee is released from the facility, staff adds copies of completed release
documents, the original closed-out receipts for property and valuables, the
original 1-385 or equivalent, and other documentation.
The officer closing the detention file makes a notation that the file is
complete and ready to be archived.
Staff makes copies and sends documents from the file when properly
requested by supervisory personnel at the receiving facility or office.
Appropriate staff has access to the detention files, and other departmental
requests are accommodated by making a request for the file. Each file is
properly logged out and in by a representative of the responsible
department.

o DEFICIENT

~ ACCEPTABLE

REMARKS

Detention files are created for all
detainees.
Detention files contain
appropriate materials.

OAT-RIsK

A review of all federal detainees
(nine detainees) indicates files
contain all documents generated
during the detainee's custody.
Detention files contained in a
secure area with limited access .
Detention files remain active
during the stay at the facility.
When detainees are released all
materials are appropriately filed.

Appropriate staff has access to
detention files .

o REPEAT

FINDING

REMARKS:

Detention files are created for all detainees. A review of all federal detainees (nine detainess) indicates files contain all documents
generated during the detainee's custody. Detention files contained in a secure area with limited access. Detention files remain active
during the stay at the facility. Appropriate staff has access to detention files.

b6,b7c

/ May 20, 2008

b6,b7c

AUDlTOR'SSIGNATURE/DATE'

b6,b7c

-I}Jf7Z-

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 22 of 41

DISCIPLINARY POLICY
POLICY: ALL FACILITIES HOUSING ICE DETAINEES ARE AUTHORIZED TO IMPOSE DISCIPLINE ON DETAINEES WHOSE BEHAVIOR IS NOT IN
COMPLIANCE WITH FACILITY RULES AND REGULATIONS.

COMPONENTS

REMARKS

Lubbock County Detention
Center, Policy and Procedure
Manual: Section 13, Inmate
Disciplinary Procedures, outlines
the facility discipline system.

The facility has a written disciplinary system using progressive levels of
reviews and appeals.

The facility rules state that disciplinary action shall not be capricious or
retaliatory.
Written rules prohibit staff fi·om imposing or permitting the following
sanctions:
• corporal punislunent
• deviations from normal food service
• clothing deprivation
• bedding deprivation
• denial of personal hygiene items
• loss of correspondence privileges
• deprivation of physical exercise
The rules of conduct, sanctions, and procedures for violations are defined in
writing and communicated to all detainees verbally and in writing.

The following items are conspicuously posted in Spanish and English, and
other dominate languages used in the facility:
• Rights and Responsibilities
• Prohibited Acts
• Disciplinary Severity Scale
• Sanctions

When minor rule violations or prohibited acts occur, informal resolutions
are encouraged.

[g] ACCEPT ABLE

DEFICIENT

OAT-RISK

Detainees are not informed
verbally of the rules of conduct.
The information is contained in
the Inmates' Handbook.
An inspection of all detainees'
living areas revealed the
discipline criteria is not posted
conspicuously in Spanish and
English in the facility. However,
the facility provides this
information in the Detainees'
Handbook which is a Spanish
and English document.

D REPEAT FINDING

REMARKS:

A review of the discipline policy and practical application of the process revealed staff are well-trained, proficient and knowledgeable of
the discipline process. Review indicates that rights and responsibilities, prohibited acts, disciplinary scale and sanctions are written in the
Detainee Handbook which is a Spanish and English document.

b6,b7c

/ May 20.2008

b6,b7c
b6,b7c

AUDITOR'S SIGNATURE/DATE

re,.v

FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)
© 2007 Creative Corrections, LLC (Rev. 12/8/07)

Page 23 of41

EMERGENCY (CONTINGENCy) PLANS
POLICY ALL FACTLITLES HOLDING TCE DETAlNEES WILL RESPOND TO EMERCENCIES WITH APREDETERMINEDSTI\NDARDlZED PLAN TO MlNJ!yflZE
TIlE HAAM1NOOFHUMAN LfI11'lANDTllEDESTRUCTrONOFPROPERTY . IT IS RECOMMENDED THAT SPCs AND CDFs ENTEIUNTO AGREEMENT, VIA
MEMORANDUM OF UNDBRS'l'ANDING (MOll), Wrnl FUDERAL, LOCAL AND STATE AGENCIES TO ASSIST IN TIMES OF ElvffiRGENCY .
Y
N
NA
REMARKS
COMPONENTS

Policy precludes detainees or detainee groups from exercising control or
authority over other detainees.
Detainees are protected from:
_._- _. • -- ·Personalabust}
• Corporal punishment
• Personal injury
• Disease
• Property damage
• Harassment fi'om other dctainees
Written procedures cover:
• WorkIFood Strike
• Disturbances
• Escapes
• Bomb Threats
• Adverse Weather
• Facility Evacuation
• lntemal Hostages

~ ACCEPTABLE

Emergency Plans clearly outline
that staff have complete
authority and control.

DEFICIENT

OAT-RIsK

There is no policy concerning
emergency contingency plans
covering the fOllowing areas:
work/fOod strike, bomb threats,
and internal hostages.

D REPEAT FINDING

REMARKS:

There is no policy concerning emergency contingency plans covering the following areas: work/fOod strike, bomb threats, and internal
hostages.

b6,b7c

May 20, 2008

AUDITOR' S SrGNATURE / DATE

. ._

b6,b7c

__ FOR OFFICIAL USE ONLY (LAW ENFORCEMENT SENSITIVE)

. 0 . . _ . - -. -

...

Page 24 of 41

ENVmONMENTALHEALm AND SAFETY
POLICY: EVERY FACILITY WILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGH AHAZARDOUS MATERIALS PROGRAM. THE
PROGRAM WILL INCLUDE, AMONG OTHER THINGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH
APPLICABLE STANDARDS (E.G., NATIONAL FIRE PROTECTION ASSOCIATION [NFPA)); IDENTIFICATION OF INCOMPATIBLE MATERIALS, AND
SAFE-HANDLING PROCEDURES
COMPONENTS
NA
REMARKS
Y
N
There is no policy or system for
The facility has a system for storing, issuing, and maintaining inventories of
[gJ
hazardous materials.
D
D maintaining inventories of
hazardous materials .
Constant inventories are maintained for all flammable, toxic, and caustic
No inventories of any chemicals
in areas such as laundry, living
substances used/stored in each section of the facility.
[gJ
D
D units or maintenance shops were
noted.
The manufacturer's Material Safety Data Sheet (MSDS) file is up-to-date
There was confusion as to what
for every hazardous subs tance used.
department maintains the master
MSDS file . Recommend MSDS
files, folders and notebooks
[gJ
D throughout the facility be
D
reviewed and updated to ensure
CUtTent MSDS sheets are in
place.
All personnel using flammable, toxic, and/or caustic substances folIow the
Personal protective equipment
prescribed procedures. They:
[gJ
needs to be available for
D
• Wear personal protective equipment; and
detainees in the laundry.
• Report hazards and spills to the designated official.
The MSDSs are readily accessible to staff and detainees in work areas.
MSDSs were located in units and
[gJ
work areas.
Hazardous materials are always issued under proper supervision.
Chemical amounts are kept
[gJ
• Quantities are limited; and
minimal.
• Staff always supervises detainees using these substances.
The facility has sufficient ventilation, and provides and ensures clean air
No particular problems were
[gJ
noted in the living units during
exchanges throughout all buildings.
D
the review.
A few vents were blocked but
Vents, return vents, and air conditioning ducts are not blocked or obstructed
[gJ
overalI, most were clear.
in celIs or anywhere in the facility.
Living units are maintained at appropriate temperatures in accordance with
No concerns were noted with
[gJ
industry standards. (68 to 74 degrees in the winter and 72 to 78 degrees in
temperatures in the living units.
the summer.)
Shower and sink water temperatures do not exceed the industry standard of
[gJ
D
120 degrees.
Staff directly supervise and account for products with methyl alcohol. Staff
No methyl alcohol was noted
receives a list of products containing diluted methyl alcohol, e.g., shoe dye.
[gJ
D
D
during the review.
All such products are clearly labeled. "Accountability" includes issuing
such products to detainees in the smallest workable quantities.
Several officers who conduct
A technicalIy qualified officer conducts the fire and safety inspections.
inspections have volunteer fire
~
D
department experience.
The facility has an approved fire prevention, controI, and evacuation plan.
A memo that outlines fire
procedures for Lubbock County
~
Jail was issued by Sheriff David
Gutierrez.

Page 25 of41

ENVIRONMENTAL HEALTH AND SAFETY
POLICY: EVERY FACILITY WILL CONTROL FLAMMABLE, TOXIC, AND CAUSTIC MATERIALS THROUGH A HAZARDOUS MATERIALS PROORAM. THE
PROGRAM WILL INCLUDE, AMONG OTHER THINGS, THE IDENTIFICATION AND LABELING OF HAZARDOUS MATERIALS IN ACCORDANCE WITH
APPLICABLE STANDARDS (E.G., NATIONAL FIRE PROTECTION ASSOCIATION [NFPA)); IDENTIFICATION OF INCOMPATIBLE MATERIALS, AND
SAFE-HANDLING PROCEDURES
COMPONENTS
N
NA
REMARKS
Y
The plan requires:
Monthly fire inspections are
• Monthly fire inspections;
being conducted. Documentation
• Fire protection equipment strategically located throughout the
was reviewed for the past four
facility;
months. Exit/evacuation
~
0
0
• Public posting of emergency plans with accessible building/room
diagrams do not contain locations
floor plans;
of emergency equipment.
• Exit signs and directional arrows; and
Several of them were also not
• An area-specific exit diagram conspicuously posted in the
posted in Spanish.
diagrammed area.
Procedures are in place and
Written procedures regulate the handling and disposal of used needles and
other sharp objects.
infectious waste is picked up by a
0
~
0
contract firm named American
Medical Waste.
Standard cleaning practices include :
Basic cleaning procedures are in
place,
however a number of
Using
specified
equipment;
cleansers;
disinfectants
and
•
showers were in poor physical
detergents .
repair and sanitaty condition.
• An established schedule of cleaning and follow-up inspections.
Many shower ceiling areas were
in poor repair. The shower in B-4
0
~
appeared to have mold on the
ceiling. Several ceilings in the
annex dorms had extensive
peeling paint. Sanitation
throughout the facility was fair.
A licensediCertifiedlI'rained pest-control professional inspects for rodents,
insects, and vermin.
Pest control services are
At
least
monthly.
provided on a monthly basis by
~
0
0
•
Pest Control Co.
Gafford
The
pest-control
program
includes
preventative
spraying
for
•
indigenous insects.

D ACCEPTABLE

~ DEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:There is no policy or system for maintaining inventories of hazardous materials.
Recommend MSDS books throughout the facility be reviewed and updated to ensure current material safety data sheets are in place.
Personal protective equipment (eye protection) needs to be available for detainees in the laundry.
Posted exit/evacuation diagrams do not contain locations of emergency equipment. Several of them were also not posted in Spanish.
Basic cleaning procedures are in place, however a number of showers were in poor physical repair and sanitary condition. Many shower
ceiling areas were deterorating and in poor repair. The shower in B-4 appeared to have mold on the ceiling. Ceilings in the annex dorms
had peeling paint. Sanitation throughout the facility was fair.
A Lubbock State Fire Marshal inspection was conducted on December 7, 2007. The facility is conducting fire drills on each shift every
month. A total of22 self-contained breathing apparatus were located throughout the facility. The SCBA units were inspected by an
outside company in 2007. Fire extinguishers and fire hoses are also in place throughout the jail. The facility fire pump and the sprinkler
system were also inspected in September, 2007. The smoke detection system is being tested on a monthly basis and the alarm system was
tagged current in 2007.
b6,b7c

/May 20. 2008
AUDITOR'S SIGNATURE/D

b6,b7c

t~
-

Page 26 of 41

HOLD ROOMS IN DETENTION FACILITIES
POLICY, HOLD ROOMS WILL BE USED ONLY FOR TEMPORARY DETENTION OF DETAINEES AWAITING REMOVAL, TRANSFER, EOIR HEARINGS,
MEDICAL"TREATMENT, INTRA-FACILITY MOVEMENT, OR OTHER PROCESSING INTO OR our OF THE FACILITY.

COMPONENTS

The hold rooms are situated within the secure perimeter.

The hold rooms are well ventilated well lighted, and all activating switches
are located outside the room.
The hold rooms contain sufficient seating for the number ofdetainees held.
The walls and ceilings of the hold rooms are tamper and escape l'roof.
Individuals are not held in hold rooms for more than 12 hours.

fZl

REMARKS

0
0
0

D
0
D

The Hold Rooms are located in
intake screening area.
The Hold Rooms conform to ICE
standard requirements.

0
D

D
0

Male and females are segregated from each other.

Detainees under the age of 18 are not held with adult detainees.
In older facilities, officers are within visual or audible range to allow
detainees access to toilet facilities on a regular basis.
All detainees are given a pat down search for weapons or contraband
before being placed in the room.

Officers closely supervise the detention hold rooms using direct
supervision (Irregular visual monitoring.).
• Hold rooms are irregularly monitored every 15 minutes.
• Unusual behavior or complaints are noted .

~ ACCEPTABLE

o DEFICIENT

~
~

OAT-RISK

Interview with the intake
supervisor revealed that
detainees are not held in Hold
Rooms for more that 12 hours.
Observation revealed that male
and females are segregated from
each other.

Observation of the intake process
verified each detainee is
subjected to a pat search prior to
pJacement in a Hold Room.
In addition to staff supervision of
hold room, digital video
monitoring surveillance and
recording is conducted.

o REPEAT FINDING

REMARKS:

An inspection of the hold rooms, which are located in the intake area, revealed the rooms are constructed and managed in accordance with
policy and accepted practices. Male and female detainees are placed in separate holding rooms. While this is an adult facility, in the event
a juvenile were to be discovered during intake screening, he/she would be separated from adults.

b6,b7c

/May20,2008

AUOITOR'SSIGNATURE/DATE

b6,b7c

Page 27 of 41

KEY AND LOCK CONTROL
(SECURITY, ACCOUNTABILITY AND MAINTENANCE)
POLICY IT IS THE POLICY OF THE ICE SERVICE TO MAINTAIN AN EFFICIENT SYSTEM FOR THE USE, ACCOUNTABILITY AND MAINTENANCE OF ALL
KEYS AND LOCKS.
COMPONENTS
N
NA
REMARKS
Y
Facility policies and procedures address the issue of compromised keys
Lubbock County Detention
and locks.
Center, Policy and Procedure
Manual,
Facility Keys, section
~
D
D
11 .03 does not address the issue
of compromised keys and locks.
Padlocks and/or chains are prohibited from use on cell doors.
~
D
0
The entrance/exit door locks to detainee living quarters, or areas with an
occupant load of 50 or more people, conform to:
D
D
~
• Occupational Safety and Environmental Health Manual, Ch. 3;
• National Fire Protection Association Life Safety Code 101.
Emergency keys are available for all areas of the facility.

The facilities use a key accountability system.

Authorization is necessary to issue any restricted key.
Individual gun lockers are provided.
• They are located in an area that permits constant officer
observation.
• In an area that does not allow detainee or public access.
All staff members are trained and held responsible for adhering to proper
procedures for the handling of keys.
• Issued keys are returned immediately in the event an employee
inadvertently carries a key ring home.
• When a key or key ring is lost, misplaced, or not accounted for,
the shift supervisor is immediately notified.
Detainees
are not permitted to handle keys assigned to staff.
•

ACCEPTABLE

~DEF[CIENT

OAT-RIsK

Emergency keys are available.
However, these keys are on
supervisory staff key ring.
The facility does not have a key
accountability system for all keys
in use. Lubbock County
Detention Center, Policy and
Procedure Manual, Facility Keys,
section 11.03,E states, "Carry all
keys in a manner, which provides
for secure fastening to the
officer's person." Reviewers
observed supervisory staff keys
in desk drawers and in a box in
the lieutenant's office. Prison
keys to the Jail Annex were
located a in a tool cart in the
maintenance shop.

Interviews with staff revealed key
control training is provided
during Basic Jail Training.

D REPEAT FINDING

Page 28 of 41

REMARKS

b2High

b6,b7c

/ May 20. 2008

AUDITOR'S SIGNATURE / DATE

b6,b7c

Page 29 of41

POPULATION COUNTS
POLICY: ALL DETENTION FACILITIES SHALL ENSURE AROUND-THE-CLOCK ACCOUNTABILITY FOR ALL DETAINEES.

Tms REQUIRES THAT THEY

CONDUCT AT LEAST ONE FORMAL COUNT OF THE DETAINEE POPULATION PER SHIFT, WITH ADDITIONAL FORMAL AND INFORMAL COUNTS
CONDUCTED AS NECESSARY.

COMPONENTS

Staff conduct a formal count at least once each shift.

Activities cease or are strictly controlled while a fOlmal count is being
conducted.
Fonnal counts in all units take place simultaneously.
Detainee participation in counts is prohibited.
Officers positively identifY each detainee before counting him/her as
present.
Officers positively identifY each detainee before counting him/her as
present.
Written procedures cover infonnal and emergency counts.
• They are followed during infonnal counts and emergencies .
The control officer (or other designated position) maintains an out -count
record of all detainees temporarily leaving the facility.

D
D
D
D

~ ACCEPT ABLE

D DEFICIENT

~
~

~
AT-RISK

REMARKS

The facility conducts two fonnal
counts per shift.

The jail booking computerized
system logs all detainees
temporarily leaving the facility.

D REPEAT FINDING

REMARKS:

Count procedures at the facility are appropriate and are in line with effective accountability practices. The number of counts performed
appears to be adequate to ensure detainees are accounted for. During this review the team members observed staff in the housing units as
they conduct the formal count on May 19, 2008. No concerns were noted. Count practices were consistent with established ICE standards.

b6,b7c

! M,y 20,2008

b6,b7c

AUDITOR'S SIGNATURE/DATE

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/-M-v

Page 30 of41

SECURITY INSPECTIONS
POLICY: POST ASSIGNMENTS IN THE FACILITY'S HIGH-RISK AREAS, WHERE SPECIAL SECURITY PROCEDURES MUST BE FOLLOWED, WILL BE
RESTRICTED TO EXPERIENCED PERSONNEL WITH A THOROUGH GROUNDING IN FACILITY OPERATIONS.
COMPONENTS

YES

The facility has a comprehensive security inspection policy.
Every officer is required to conduct a security check of hislher assigned
area. The results are documented.

The front-entrance officer checks the ID of everyone entering or exiting the
facility.

0
0
0
0
0

~
~
~
~

Every Control Center officer receives specialized training.
The Control Center is staffed around the clock.
Policy restricts staff access to the Control Center.
Detainees are restricted from access to the Control Center.
Officers monitor all vehicular traffic entering and leaving the facility.

The facility maintains a log of all incoming and departing vehicles to
sensitive areas of the facility.

Officers thoroughly search each vehicle entering and leaving the facility.

Every search of the SMU and other housing units is documented.

~ ACCEPTABLE

DEFICIENT

OAT-RISK

REMARKS

Standards lanuage in Lubbock
County Jail Policy and
Procedures: section 11.01,
Facility Security, direct assigned
staff to conduct a security
inspection of their area upon
assuming the post.

On the job training is provided.

Digital video monitoring and
recording is conducted by central
control. Lubbock County
Detention Center operates the
vehicular gate via survei!lance
camera and microphone box. The
Control Center staff monitors this
area.
Lubbock County Detention
Center operates the vehicular
gate via surveillance camera and
microphone box. The Control
Center staff monitors this area.
The vehicles which enter the
facility via the vehicle gate are
primarily law enforcement
vehicles.
REPEAT FINDING

REMARKS:

Lubbock County Detention Center operates the vehicular gate via surveillance camera and microphone box. The Control Center staff
monitor this area. The vehicles which enter the facility via the vehicle gate are primarily law enforcement vehicles. The facility has
developed an acceptable system of security inspections. Inspections are performed throughout all shifts and results are documented in jail
booking computerized system.

b6,b7c

M.y20.2008

b6,b7c

AUDITOR'SSIGNATUREIDATE

Page 31 of 41

SPECIAL MANAGEMENT UNIT (SMU)
ADMINISTRATIVE SEGREGATION
POLICY: THE SPECIAL MANAGEMENT UNIT REQUIRED IN EVERY FACILITY ISOLATES CERTAIN DETAINEES FROM THE GENERAL POPULATION.
THE SPECIAL MANAGEMENT UNIT WILL CONSIST OF TWO SECTIONS. ONE, ADMINISTRATIVE SEGREGATION, HOUSES DETAINEES ISOLATED FOR
THEIR OWN PROTECTION; THE OTHER FOR DETAINEES BEING DISCIPLINED FOR WRONGDOING (SEE THE "SPECIAL MANAGEMENT UNIT
[DISCIPLINARY SEGREGATION]" STANDARD).
COMPONENTS
Y
N
NA
REMARKS
Lubbock County Detention
The Administrative Segregation unit provides non-punitive protection
Center, Policy and Procedure
from the general population and individuals undergoing disciplinary
segregation.
Manual, Inmate Disciplinary
Procedures, section 13 .01,
• Detainees are placed in the SMU (administrative) in accordance
~
addresses criteria for placing
with written criteria.
detainee in administrative
segregation and disciplinalY
segregation.
In exigent circumstances, staff may place a detainee in the SMU
(administrative) before a written order has been approved.
~
A
copy
of
the
order
given
to
the
detainee
within
24
hours.
•
Administratively segregated detainees enjoy the same general privileges as
~
detainees in the general population.
The SMU is:
• Well ventilated;
~
• Adequately lighted;
• Appropriately heated; and
• Maintained in a sanitary condition.
All cells are equipped with beds.
~
• Every bed is securely fastened to the floor or wall.
The number of detainees in any cell does not exceed the occupancy limit.
~
Detainees receive three nutritious meals per day, from the general
~
population's menu of the day.
Each detainee maintains a normal level of personal hygiene in the SMU.
~
A health care professional visits every detainee at least three times a week.
A review of the jail booking
computerized
system revealed the
~
unit is visited twice each shift.
The SMU maintains a pelmanent log of detainee-related activity, e.g.,
A review of the jail booking
computerized
system revealed
meals served, recreation, visitors etc.
~
detainees activities are logged.
Staff record whether the detainee ate, showered, exercised, and took any
~
applicable medication during every shift.

IZI ACCEPTABLE

DEFICIENT

OAT-RISK

0
0
0
0

o REPEAT FINDING

REMARKS:
The Lubbock County Detention Center has a Special Management Unit which isolates certain detainees from the general population. It
consists of two sections. One, Administrative Segregation, houses detainees isolated for their own protection. The other is for detainees
being segregated for disciplinary reasons. Observation of the SMU revealed it is quiet and operated efficiently. Files are maintained using
the jail booking computerized system.

b6,b7c

I May 20, 2008

b6,b7c

AUDITOR'S SIGNATUREIDATE

Page 32 of41

SPECIAL MANAGEMENT UNIT
DISCIPLINARY SEGREGATION

POLICY: EACH FACILITY WILL ESTABLISH A SPECIAL MANAGEMENT UNIT IN WHICH TO ISOLATE CERT AlN DETAINEES FROM THE GENERAL
POPULATION. THE SPECIAL MANAGEMENT UNIT WILL HAVE TWO SECTIONS, ONE FOR DET AlNEES IN ADMINISTRATIVE SEGREGATION; THE
OTHER FOR DETAINEES BEING SEGREGATED FOR DISCIPLINARY REASONS.
Y
N
NA
REMARKS
COMPONENTS
Officers placing detainees in disciplinary segregation follow written
D
D
~
procedures.
A completed DisciplinalY Segregation Order accompanies the detainee
D
~
D
into the SMU.
The Classification Officer
Standard procedures include reviewing the cases of individual detainees
conducts set interval reviews of
housed in disciplinary segregation at set intervals.
~
D
D
every detainee placed in
discip linalY segregation.
The conditions of confinement in the SMU are proportional to the amount
D
~
D
of control necessalY to p rotect detainees and staff.
All cells are equipped with beds that are securely fastened to the floor or
~
D
D
wall of the cell.
When a detainee is segregated without clothing, mattress, blanket, or
pillow (in a dlY cell setting), a justification is made and the decision is
D
~
D
reviewed each shift. Items are returned as soon as it is safe.
Detainees in the SMU receive three nutritious meals per day, selected
D
D
D
from the Food Service's menu of the day.
Detainees are allowed to maintain a normal level of personal hygiene,
D
D
~
including the opportunity to shower and shave at least three times/week.
Medical staffwas observed
A health care professional visits every detainee in discip linary segregation
D
D
~
passing out medication.
every week day.
The jail booking system is used
All detainee-related activities are documented, e.g. meals served,
~
D
D
to log detainees' activities.
recreation activities, visitors, etc.
SMU staff record whether the detainee ate, showered, exercised, took
medication, etc.
D
D
~
• Details about the detainee logged, e.g., a medical condition,
suicidaVviolent behavior, etc.

[g] ACCEPT ABLE

D DEFICIENT

AT-RISK

D REPEAT FINDING

REMARKS:
Disciplinary Segregation is operated efficiently and was consistent with established ICE standards. Detainees are afforded the same rights
and privileges, on a limited basis, as the general population. Interviews with detainees confined in the SMU revealed they have no
complaints and believe they are treated with dignity and respect.

b6,b7c
/May20.2008
AUDITOR'S SIGNATURE/DATE

b6,b7c

.J~

Page 33 of41

TOOL CONTROL
POUCY: IT IS THE POlllCY OF ALL FACTI. ITlES THAT ALL EMPLOYEES SHALL BE I,'tESPON fBLE FOR OMPLVINO WITH THE TOOL CONTROL POLICY.
THE MAINTENANCE SUPERVISOR SHALL MArNTAIN A COMPUTER CiENERATED OR TYPEWRITTEN MASTER INVENTORY LIST OF TOOLS AND
EQUIpMENT AND THE LOCATION TN WHIOH TOOLS ARE STORED. T}ffiSE INVENTORIES SHALL BE CURRENT, FILED AND READTLY AVAlLA.BLE FOR
TOOL TNVENTORY AND ACCOUNTABILITY DURING AN AUDIT.
COMPONENTS

The facility has a tool classification system. Tools are classified according
to:

•
•

Restricted(dangerou~dous);and

The facility does not have a tool
classification system.

Lubbock County Detention
Center, Maintenance Tool
Policy, states, "A chit system
will be used for checking out
tools." However, a 12 inch 4
sided filed used to sharpen knives
was located in food service knife
drawer. The file was not noted on
any inventory or issued from the
maintenance shop.

Non-Restricted (non-hazardolls) .
Each facility has procedures for the issuance of tools to staff and detainees.

D ACCEYfABLE

~DEFICIENT

D AT-RIsK

REMARKS

D REPEAT FINDING

REMARKS:

The facility does n<?t have a tool classification system. Tools are not classified according to Restricted (dangerouslhazardous); and nonRestricted (non-hazardous). A 12 inch 4 sided file used to sharpened knives was located in food service knife draw. The fil~ was not
'
inventory or issued from the maintenance shop.

b6,b7c

1May 20.2008

AUDITOR'SSIGNATVRE/DATE

b6,b7c

/1'~

Page 34 of4]

TRANSPORTATION
LAND TRANSPORTATION
POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WILL TAKE ALL NECESSARY PRECAUTIONS TO PROTECT THE LIVES, SAFETY,AI'ID
WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, AND THOSE IN ICE CUSTODY DURING THE TRANSPORTATION OF DET AINEES. STANDARDS
HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAlNED DETENTION
ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL.

[8] STANDARD NA: CHECK THIS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY THE ICE FIELD OFFICE OR SUD-OFFICE IN
CONTROL OF THE DETAINEE CASE.
COMPONENTS
YES
No
NA
REMARKS
Transporting officers comply with applicable local, state, and federal motor
0
0
0
vehicle laws and regulations. Records support this finding of compliance.
Every transporting officer required to drive a commercial size bus has a
valid Commercial Driver's License (CDL) issued by the state of
0
0
0
employment.
Supervisors maintain records for each vehicle operator.
0
0
0
Officers use a checklist during evelY vehicle inspection.
• Officers report deficiencies affecting operability; and
0
0
0
• Deficiencies are corrected before the vehicle goes back into
servIce.
Transporting officers:
• Limit driving time to 10 hours in any 15 hour period;
• Drive only after eight consecutive off-duty hours;
• Do not receive transportation assignments after having been on
duty, in any capacity, for 15 hours;
0
0
0
• Drive a 50-hour maximum in a given work week; a 70-hour
maximum during eight consecutive days;
• During emergency conditions (including bad weather), officers
may drive as long as necessalY and safe to reach a safe
area-exceeding the lO-hour limit.
Two officers with valid CDLs required in any bus transporting detainees.
• When buses travel in tandem with detainees, there are two
0
0
0
qualified officers per vehicle.
• An lmaccompanied driver may transport an empty vehicle.
Before the start of each detail, the vehicle is thoroughly searched.
0
0
0
Positi ve identification of all detainees being transported is confilmed.
0
0
0
All detainees are searched inunediatelyprior to boarding the vehicle by staff
0
0
0
controlling the bus or vehicle.
The facility ensures that the number of detainees transported does not
0
0
0
exceed the vehicles manufacturer's occupancy level.
Protective vests are provided to all transpOlting officers.
0
0
0
The vehicle crew conducts a visual count once all passengers are on board
and seated.
0
0
0
• Additional visual counts are made whenever the vehicle makes a
scheduled or unscheduled stop.
Policies and procedures are in place addressing the use of restraining
0
0
0
equipment on transportation vehicles.
Officers ensure that no one contacts the detainees.
0
0
0
• One officer remains in the vehicle at all times when detainees are
[:lfesent.

Page 35 of41

TRANSPORTATION
LAND TRANSPORTATION
POLICY: THE IMMIGRATION AND NATURALIZATION SERVICE WILL TAKE ALL NECESSARY PRECAUTIONS TO PROTECT THE LIVES, SAFETY, AND
WELFARE OF OUR OFFICERS, THE GENERAL PUBLIC, AND THOSE IN ICE CUSTODY DURING THE TRANSPORT ATION OF DETAINEES. STANDARDS
HAVE BEEN ESTABLISHED FOR PROFESSIONAL TRANSPORTATION UNDER THE SUPERVISION OF EXPERIENCED AND TRAINED DETENTION
ENFORCEMENT OFFICERS OR AUTHORIZED CONTRACT PERSONNEL.

[8] STANDARD NA: CHECK THIS BOX IF ALL ICE TRANSPORTATION IS HANDLED ONLY BY THE ICE FIELD OFFICE OR SUB-OFFICE IN
CONTROL OF THE DETAINEE CASE.
COMPONENTS
YEs
No N A
REMARKS
Meals are provided during long distance transfers .
0
0
0
• The meals meet the minimum dietary standards, as identified by
dieticians utilized by ICE.
The vehicle crew inspects all Food Service pickups before accepting
delivery (food wrapping, portions, quality, quantity, thelIDos-transport
containers, etc.).
• Before accepting the meals, the vehicle crew raises and resolves
0
0
0
questions, concerns, or discrepancies with the Food Service
representative;
Basins,
latrines, and drinking-water containers/dispensers are
•
cleaned and sanitized on a fixed schedule.
Vehicles have:
• Two-way radios;
0
0
0
• Cellular telephones; and
• Equipment boxes stocked in accordance with the Use of Force
Stand ard.
The vehicles are clean and sanitary at all times.
0
0
0
Personal property of a detainee transferring to another facility is:
• Inventoried;
0
0
0
• Inspected; and
• Accompanies the detainee.
The following contingencies are included in the written procedures for
vehicle crews:
• Attack
• Escape
• Hostage-taking
• Detainee sickness
• Detainee death
0
0
0
• Vehicle fire
• Riot
• Traffic accident
• Mechanical problems
• Natural disasters
• Severe weather
• Passenger list includes women or minors

[2] ACCEPT ABLE

DDEFICIENT

AT-RIS K

D REPEAT FINDING

Page 36 of41

REMARKS:

Immigration and Customs Enforcement will provide transportation for ICE detainees housed in the Lubbock County Jail.

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/ May 20.2008

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AUDITOR'S SIGNATURE I DATE

~
r-

Page 37 of 41

USE OF FORCE
POLICY: THE U.S. DEPARTMENT OF HOMELAND SECURITY AUTHORIZES THE USE OF FORCE ONLY AS ALAST ALTERNATIVE AFTER ALL<YfHER
REASONABLE EFFORTS TO RESOLVE A SITIJATION HAVE FAILED. ONLY THAT AMOUNT OF FORCE NECESSARY TO GAIN CONTROL OF THE
DETAINEE, TO PROTECT AND ENSURE THE SAFETY OF DETAINEES, STAFF AND OTHERS, TO PREVENT SERIOUS PROPERTY DAMAGE AND TO ENSURE
INSTITUTION SECURITY AND GOOD ORDER MAY BE USED. PHYSICAL RESTRAINTS NECESSARY TO GAIN CONTROL OF ADETAlNEE WHO APPEARS
TO BE DANGEROUS MAYBE EMPLOYED WHEN THE DETAINEE:
YES
No
NA
REMARKS
COMPONENTS
Lubbock County Detention
There is a use of force policy outlining immediate and calculated use of
Center, Policy and Procedure
force, and confrontation avoidance.
Manual, Use Of Force, section
[2J
0
0
2.08, does not outline immediate
and calculated use of force, and
confrontation avoidance.
Staff received training during
Staff members are trained in the performance of the Use-of-Force Team
Basic Jail Training, and the
Technique.
[2J
0
0
Detention Response Team train
once a month.
[2J
All use-of-force incidents are documented and reviewed.
0
0
Staff:
• Do not use force as punishment;
• Attempt to gain the detainee's voluntalY cooperation before
[2J
0
0
resorting to force;
• Use only as much force as necessary to control the detainee;
and
Medication may only be used for restraint purposes when authorized by the
[2J
0
0
Medical Authority as medically necessary.
A review of a use-offorce
In immediate-use-of- force situations, staff contacts medical staff once the
[2J
incident videotape indicates
detainee is under control.
0
0
medical staff was present.
Special precautions are taken when restraining pregnant detainees.
[2J
0
0
• Medical personnel are consulted
[2J
The officers are thoroughly trained in the use of soft and hard restraints.
0
0
For incidents involving calculated use of force, a videotape is made and
[2J
0
0
retained for review.

I:8J ACCEPT ABLE

o DEFICIENT

OAT-RISK

o REPEAT FINDING

REMARKS:
Lubbock County Detention Center Policy and Procedure Manual, Use of Force, section 2. 08, does not outline immediate and calculated use
of force, and confrontation avoidance.

b6,b7c
/ May 20. 2008
AUDITOR'S SIGNATURE/DATE

FOR

b6,b7c

()l~'FI CIAL

USE ONLY (LAW ENFORCEMENT SEN SITIVE)

Page 38 of 41

STAFF DETAINEE COMMUNICAnONS

POLICY: PROCEDURES MUST BE IN PLACE TO ALLOW FOR FORMAL AND INFORMAL CONTACT BETWEEN KEY FACILITY STAFF AND ICE STAFF
AND ICE DETAINEE AND TO PERMIT DETAINEES TO MAKE WRITTEN REQUESTS TO ICE STAFF AND RECEIVE AN ANSWER IN AN ACCEPTABLE TIME

FRAME.

COMPONENTS

ICE infonuation request Forms are available at the IGSA for use by ICE
detainees.

The IGSA treats detainee correspondence to ICE staff as Special
Correspondence.

o DEFICIENT

[gJ ACCEPT ABLE
-

OAT-RISK
-

o
-

REMARKS

The facility did not have ICE
infonnation request fonus for the
detainee population. The local
ICE Deportation Officer was
notified and provided appropriate
ICE infonnation fonns to the
facili~ during the review.
Detainee correspondence to ICE
is treated as special
corresQondence.
REPEAT FINDING
- -

REMARKS:

The facility did not have ICE infonnation request fonns for the detainee population. The local ICE Deportation Officer was notified and
provided appropriate ICE infonnation fonus to the facility during the review. Detainee correspondence to ICE is treated as special
cOITespondence. Communication between the staff and detainees was good.

b6,b7c

/ May 20,2008

b6,b7c

AUDITOR'SSIGNATURE/DA

b6,b7c

JfJe-.-

Page 39 of41

DETAINEE TRANSFER STANDARD
POLICY: ICE WILL MAKE ALL NECESSARY NOTIFICATIONS WHEN ADETAINEE IS TRANSFERRED. IF ADET A1NEEIS BEING TRANSFERRED VIA THE
JUSTICE PRISONER ALIEN TRANSPORTATION SYSTEM (JPATS), ICE WILL ADHERE TO JPATS PROTOCOLS. IN DECIDING WHETHER TO
TRANSFER ADETAINEE, ICE WILL TAKE INTO CONSIDERATION WHETHER THE DETAINEE IS REPRESENTED BEFORE THE IMMIGRATION COURT. IN
SUCH CASES, THE FIELD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE'S STAGE WITHIN THE REMOVALPROCESS, WHETHER THE DETAINEE'S
ATTORNEY IS LOCATED WITHIN REASONABLE DRIVING mSTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE
TAKING PLACE.
REMARKS
COMPONENTS
Y
NA
N
When a detainee is represented by legal counselor a legal representative,
and a G-28 has been filed, the representative of record is notified by the
detainee's Deportation Officer.
rg]
0
0
• The notification is recorded in the detainee's file; and
• When the A File is not available, notification is noted within
DACS
Notification includes the reason for the transfer and the location ofthe new
rg]
0
0
facility.
The deportation officer is allowed discretion regarding the timing of the
rg]
0
0
notification when extenuating circumstances are involved.
The attomey and detainee are notified that it is their responsibility to notifY
rg]
0
0
family members regarding a transfer.
Facility policy mandates that:
• Times and transfer plans are never discllssed with the detainee
prior to transfer;
rg]
0
0
• The detainee is not notified of the transfer until immediately prior
to depm1ing the facility; and
• The detainee is not pennitted to make any phone cal1s or have
contact with any detainee in the general population.
The detainee is provided with a completed Detainee Transfer Notification
rg]
0
0
FOlm.
Form G-391 or equivalent authorizing the removal of a detainee £l·om a
rg]
0
0
facility is used .
For medical transfers:
• The Detainee Immigration Health Service (or IGSA) (DIHS)
Medical Director or designee approves the transfer;
rg]
0
0
• Medical transfers are coordinated through the local ICE office;
and
• A medical transfer summalY is completed and accompanies the
detainee.
Detainees in ICE facilities having DIHS staff and medical care are
transferred with a completed transfer summary sheet in a sealed envelope
rg]
0
0
with the detainee's name and A-number, and the envelope is marked
Medical Confidential.
For medical transfers, transporting officers receive instructions regarding
rg]
0
0
medical issues.
Detainee's funds, valuab les, and property are retumed and transferred with
rg]
0
0
the detainee to hislher new location.
Transfer and documentaty procedures outlined in Section C and Dare
rg]
0
0
fol1owed .
Meals are provided when transfers occur during nOlmally schedule meal
rg]
0
0
times.

Page 40 of 41

DETAINEE TRANSFER STANDARD

POLICY: ICE WILL MAKE ALL NECESSARY NOTIHCATIONS WHEN ADETAlNEE IS TRANSFERRED. IF A DETAlNEEISBEINGTRANSFERRED VIA THE
JUSTICE PRISONER ALIEN TRANSPORTATION SYSTEM (JPATS), ICE WILL ADHERE TO JPATS PROTOCOLS. IN DECIDING WHETHER TO
TRANSFER ADETAlNEE, ICE WILL TAKE INTO CONSIDERATION WHETHER THE DETAINEE IS REPRESENTED BEFORE THE IMMIGRATION COURT. IN
SUCH CASES, THE FIELD OFFICE DIRECTOR WILL CONSIDER THE DETAINEE'S STAGE WITHIN THE REMOVALPROCESS, WHETHER THE DETAINEE'S
ATTORNEY IS LOCATED WITHIN REASONABLE DRIVING DISTANCE OF THE FACILITY, AND WHERE THE IMMIGRATION COURT PROCEEDINGS ARE
TAKING PLACE.
C OMPONENTS
NA
Y
N
REMARKS
An A File or work folder accompanies the detainee when transferred to a
~
different field office or sub-office.
Files are forwarded to the receiving office via overnight mail no later than
[gI
one business day following the transfer.

I:8J ACCEPTABLE

DDEFICIENT

AT-RISK

REPEAT FINDING

REMARKS:

All ICE detainees are evaluated, approved and transported by ICE staff or GEO Staff. ICE detainees are released only to the custody of
ICE officials.

b6,b7c

I May 20,2008

b6,b7c

AUDITOR'S SIGNATURE / D ATE

I I!..rc~

Page 41 of 41