Cellular Telephone Subpoena Guide
The chart below contains the contact information for the Subpoena Compliance Centers for various cell phone companies and social media
networks.
Provider
AT&T

Address
AT&T Wireless*
208 South Akard, 10th Floor
Dallas, Texas 75202

Phone Number
(800) 291-4952

Fax Number
Wireless
(877) 971-6093
Online Tool
(248) 552-3233

*AT&T says they cannot accept
any service by mail.

Notes
- www.att.com/subpoena
- Can fax subpoena to them
- GoPhone prepaid service = AT&T
- AT&T will not provide cell site/tower location /
phone location without a court order
Information Required for Subpoena
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Address subpoena to the proper AT&T legal
entity / affiliate
Include a full description of information
requested using the same wording as the On
Line form whenever possible for requested
account information (i.e. subscriber
information, usage records for outgoing
calls, timeframes)
Include a complete listing of target telephone
numbers; including area code
Include an electronic method for return of
records produced (i.e. email address / fax
number)
Use the corresponding AT&T legal
entity/affiliate fax number

Procedure for Service of Process
- Can use “online tool” for certain requests
- Is used to expedite subpoena requests
- Go to www.att.com/subpoena

Cellular Telephone Subpoena Guide

Cricket

Cricket Communications
Subpoena Communications
10307 Pacific Center Court
San Diego, CA 92121

(858) 882-9301

(571) 434-3401

- Use corresponding AT&T legal entity fax
- Or “online tool” fax if applicable
- Roaming partner with MetroPCS
Information Required for Subpoena
- Phone number
- Timeframe
- Requested information
As of April 2nd, 2012, Neustar is providing
records production for Cricket. Please send your
subpoenas and court orders for records production
to email (preferred method)
FiduciaryServicesFax@neustar.biz
Or Fax: 571.434.3401. Please make sure to make
out all your requests to “Cricket Communications,
Inc. in C/O/ Neustar” and include all information
that you are seeking, and method to return
information.

MetroPCS

MetroPCS
Attn: Custodian of Records
2250 Lakeside Boulevard
Richardson, TX 75782

(800) 571-1265

(972) 860-2635

If possible, when you send your requests, please
send on ly one case at a time instead of sending
them all together at once, to minimize any
confusion.
Information Required for Subpoena
- Phone number
- Timeframe
- Requested information
Email - subpoenas@metropcs.com
Procedure for Service of Process
- Via fax or email is preferred
* Call records are kept for 6 months
* Text records are kept for 60 days

Sprint /
Nextel

T-Mobile

Subpeona Compliance Center
Sprint/Nextel
6480 Sprint Parkway
Overland Park, KS 66251

Subpoena Compliance Department
4 Sylvan Way
Parsippany, NJ 07054

Cellular Telephone Subpoena Guide
(800) 877-7330
(816) 600-3111 - Virgin Mobile prepaid service = Sprint
- Boost Mobile prepaid service = Nextel

(973) 292-8911

(973) 292-8697

After regular business hours call Sprint Subpoena
Compliance Immediate Response Team at (855)
560-7690.
Information Required for Subpoena
- Phone number
- Timeframe
- Requested information
Procedure for Service of Process
- Via U.S. mail or fax

TracFone
Wireless

TracFone Wireless, Inc. d/b/a
Simple Mobile
Subpoena Compliance
9700 NW 112th Avenue
Miami, FL 33178

(800) 810-7094

(305) 715-6932

They require a scanned or digital copy of a
company letterhead fax cover shet with the
requested numbers, the type of response you are
looking for and the scanned court order/subpoena.
- Also sold as Net10 and SafeLink
Information Required for Subpoena
- Phone number
- Timeframe
- Requested information
Procedure for Service of Process
- Via fax is preferred
subpoenacompliance@tracfone.com
All subpoenas and court orders must be addressed
to TracFone Wireless, Inc. d/b/a Simple Mobile
or they will be returned for revision.

U.S. Cellular U.S. Cellular
Subpoena Compliance Department
One Pierce Place, Suite 800
Itasca, IL 60143

Verizon

Cellco Partnership
d/b/a Verizon Wireless
Custodian of Records
180 Washington Valley Road
Bedminster, NJ 07921

Cellular Telephone Subpoena Guide
(630) 875-8270
(866) 669-0894 - Roaming partner with Verizon
Information Required for Subpoena
- Phone number
- Timeframe
- Very specific details re: requested information

(800) 451-5242
Option 1 for
subpoenas
Or
Option 4 for court
orders

(888) 667-0028

Procedure for Service of Process
- Via U.S. mail or fax
- INpulse is Verizon prepaid service
- Alltel is also a Verizon company
- AirTouch is also a Verizon company
- Jitterbug is also a Verizon company
Information Required for Subpoena
- Phone number
- Timeframe
- Detailed description of information requested
Procedure for Service of Process
- Via fax is preferred